Lead IT Manager with a demonstrated history of 18 years in effectively managing IT infrastructure operations, seeking to leverage expertise in project management, IT governance, and client relationship management to drive organizational success. Aiming to contribute to a dynamic organization in Bangalore, India, with a focus on enhancing operational efficiency and delivering innovative IT solutions.
Accumulated 18 years of rich experience in managing IT infrastructure across various industry verticals, demonstrating strong analytical and decision-making skills to drive strategic IT initiatives. Currently spearheading IT Infrastructure for Linde in Bangalore, responsible for managing the overall IT infrastructure for the South Asia Cluster, aligning IT strategy with organizational goals, and ensuring compliance with SLAs. Adept at developing and maintaining productive business relationships with internal clients and customers, coupled with a strong focus on IT governance and compliance with ISO 27001, PCI DSS, CISA, and SOX standards. Managed General IT Management Tasks for SASIA, overseeing various Information Technology aspects within the organization. Ensured Security Vulnerability Remediation and maintained Zero Trust for all Servers. Recognized for driving capacity planning, risk management, and disaster recovery strategies, while overseeing IT network, server, and storage performance to meet departmental SLAs. Skilled in translating business needs into technology requirements and managing IT Projects from needs analysis, requirements definition to vendor, implementation and training. Rich experience in leading end-to-end product delivery using Product Development Methodologies; skilled in managing complete engineering operations involving requirement analysis, finalization of specifications, designing, testing and development in compliance to quality standards. Contributed actively throughout the development phase by tracking technical issues and solving problems especially for the issues spanning across multiple programs. Front-led major role in providing proposals to clients, providing solution strategy support encompassing briefing on client feedback / insights to help them in developing customer-specific strategies. Extensive exposure in designing complex architecture application to manage multi million transactions a day with a processing power of the less than a second per transaction. Proven track record of successfully adjusting project plans to account for dynamic targets, staffing changes, and operational specifications, resulting in the seamless execution of IT projects. Orchestrated the successful implementation of a disaster recovery strategy at Linde, Bangalore, minimizing downtime during critical IT incidents and ensuring business continuity, resulting in a XX% reduction in recovery time and a XX% increase in system reliability.