Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Raghuram Mahata

Asst. Manager
Kolkata,West Bengal

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Innovative and goal-oriented Management professional committed to Area of expertise. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through Action.

Motivated Type manager with demonstrated knowledge of Industry best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing Number years of experience in field and ready to take on challenging, growth-oriented role with Company.

Overview

11
11
years of professional experience
6
6
years of post-secondary education
1
1
Certification
5
5
Languages

Work History

Asst. Manager

Tata Communication Ltd
Chennei, Tamilnadu
08.2020 - Current
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.

Engineer

Ericsson India Global Service Pvt Ltd
Kolkata, West Bengal
09.2015 - 08.2020
  • Conducted research to test and analyze feasibility, design, operation and performance of equipment, components and systems.
  • Prepared remedial action plans for problematic processes and assets.
  • Participated in formal internal design reviews of proposed products and components, providing input on potential technical improvements.
  • Developed work plans for various personnel roles, designing to suit required competencies and technical goals of ongoing efforts.
  • Read and interpreted blueprints, technical drawings, schematics and computer-generated reports.
  • Drafted and captured technical schematics for use in project planning and execution.
  • Prepared cost estimates, schedules and project specifications for proposals.
  • Conducted feasibility studies for proposed projects, incorporating factors such as potential ROI, risk management and other important business metrics.
  • Coordinated sampling and analysis tasks for ongoing production efforts to verify quality of finished products.

Asst Manager

Reliance Jio Infocomm
Kolkata, West Bengal
07.2015 - 09.2015
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Reduced financial discrepancies by monitoring monetary transactions, including credit card sales and deposits.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Monitored security and handled incidents calmly.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Sr Engineer

Vodafone East Ltd
Kolkata, West Bengal
11.2011 - 07.2015
  • Controlled project costs by administering contracts and approving expenditures.
  • Controlled engineering activities to maintain work standards, adhere to timelines and meet quality assurance targets.
  • Assessed scope and requirements to make accurate project design determinations for Type projects.
  • Confirmed product performance by performing tests and troubleshooting difficulties.
  • Educated general public on project progress and plans through public presentations and community discussions.
  • Calculated load levels and material stress factors using Revit to identify design constraints.
  • Evaluated sites to determine soil adequacy for handling loads imposed by building foundations and associated materials.
  • Defined engineering problems, collected data, established facts and drew conclusions to solve project issues.
  • Maintained project schedule by monitoring employee performance.
  • Achieved Type target with well-planned and solidly implemented engineering solutions.
  • Maintained safe working environment by enforcing rules and regulations.
  • Trained and managed group of Number drafters, junior engineers and surveyors.
  • Coordinated project team of Number engineers for Type projects in commercial and industrial development.
  • Determined project specifications by thoroughly studying performance standards, requirements and technical studies.
  • Interpreted extensive variety of technical instructions in mathematical and diagram form.
  • Analyzed contractor productivity for Type decommissioning operations.
  • Examined project specifications to design effective schedules, budgets and project scopes.
  • Completed over Number Type projects consistently sticking to strict schedules and budgets from start to finish.
  • Presented drawings to project managers and incorporated recommended changes.
  • Inspected Type equipment before, during and after projects to maintain progression and functionality.
  • Developed and implemented process flow improvement and standardization projects.
  • Responded to technical concerns quickly and effectively devised solutions.
  • Studied blueprints and stayed up to date on latest Type technologies for best-in-class Type work.

Education

Bachelor Of Technology - Electronics And Communications Engineering

Calcutta Institute of Technology
Uluberia
06.2007 - 06.2011

Higher Secondary - Science

Contai Model Institution
Contai
06.2005 - 06.2007

Skills

Excellent work ethic

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Certification

Associate Ran optimization

Interests

Protocol

Rf

Npo

Rf engineer

Team lead

Timeline

Asst. Manager

Tata Communication Ltd
08.2020 - Current

Associate Ran optimization

06-2017

Engineer

Ericsson India Global Service Pvt Ltd
09.2015 - 08.2020

Asst Manager

Reliance Jio Infocomm
07.2015 - 09.2015

Sr Engineer

Vodafone East Ltd
11.2011 - 07.2015

Bachelor Of Technology - Electronics And Communications Engineering

Calcutta Institute of Technology
06.2007 - 06.2011

Higher Secondary - Science

Contai Model Institution
06.2005 - 06.2007

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Raghuram MahataAsst. Manager