Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Software
Timeline
Generic

Raghu Vinay Sanka

Vice President Operations
Hyderabad

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Having 20+ Years Experience in Microfinance Operations, MSME Loans , Payroll and MIS

Overview

19
19
years of professional experience
1
1
Certification
4
4
Languages

Work History

Vice President of Operations

Keertana Financial Limited ( NBFC- Gold loans & MSME Loans)
Hyderabad
08.2021 - 08.2022
  • Identified and Opened 100+ of New Branches within 1 Year.
  • Prepared Monthly & Quarterly Business Plans based on Organizational Goals.
  • Conduced regular and detailed Business reviews with team and achieved Organizational Goals.
  • Prepared Gold Loan Product Plans based upon competition , Risk and Yield and Implemented with Management Approval.
  • Implemented innovative business development strategies to increase customer base and expand market share.
  • Identified Success Business Plans and replicated in other Branches
  • Identified business development challenges and customer concerns for proactive resolution.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Introduced cross selling consumer products
  • Piloted Silver Loan Product in two Branches
  • Monitored key business risks and established risk management procedures.
  • Monitored regularly Good Portfolio Quality of HNI Clients
  • Managed financial, operational and human resources to optimize business performance.
  • Founded performance- and merit-based evaluation system to assess staff performance.
  • Identified Poor Performance field staff and taken suitable actions .
  • Reported issues to higher management with great detail.
  • Approved MSME Loans up-to 2 Lacs
  • Reviewed Internal Audit Remarks time to time and taken appropriate precautions and actions
  • Collected feedback from filed staff and Internal Audit team on Improvements and Implemented with Management Approval
  • Identified and Implemented Software solutions for Operations e-Security
  • Maintained Sufficient Staff in Each and every branch
  • Properly Utilized Excess staff for Business development

Head of Operations ( Consumer Goods)

Lalvin Marketing and Services Pvt. Ltd
Guntur
06.2018 - 08.2021
  • Identified opportunities to improve business process flows and productivity.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Forecasted trends and recommended improvements based on financial risk analyses.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
  • Analyzed business processes to identify cost savings and operational efficiencies.
  • Created financial dashboards to provide insights into key performance indicators.
  • Designed and maintained financial models to identify and measure risks.
  • Developed strategic plans for day-to-day financial operations.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Complied with established internal controls and policies.

Vice President of PMO (MIS,HR,Payroll & Br. Ac's.)

Spandana Sphoorty Financial Limited
Hyderabad
12.2015 - 02.2018
  • Handled MIS,HR ,Payroll and Branch Accounts.

MIS

  • Learned and adapted quickly to new technology and software applications.
  • Successfully Completed Data Migration of 1K+ Branches from Excel to ERP Software
  • Proved successful working within tight deadlines and fast-paced environment.
  • Prepared report formats for Management to take business decisions
  • Monitored Day to Day activities in MIS Dept.
  • Coordinating with IT team on day to day requirements .
  • Involved in software development

HR

  • Taking Internal Promotional Interviews till AVP level Position
  • Structured compensation and benefits according to market conditions and budget demands and Staff Performance
  • Directed hiring and onboarding programs for new employees.
  • Approved employee Exceptional Medical claims
  • Designed and implemented region-wide recruitment.
  • Coordinated work activities for HR managers, specialists and recruiting agents.

Payroll

  • Maintained payroll information by calculating, collecting, and entering data.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Reconciled bank and payroll records routinely to verify accuracy.
  • Filed payroll taxes with appropriate government agencies by deadlines to minimize risk of penalties or fines.
  • Created payroll reports, tax forms and other financial reports to provide employer with necessary information to make informed business decisions.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Determined organizational payroll liabilities to keep employers in compliance with all applicable tax laws and regulations.
  • Coordinated resolution of payroll discrepancies.
  • Developed and implemented payroll procedures to streamline workflow.
  • Audited timesheets and payroll records for accuracy.
  • Prepared and submitted payroll taxes and reports to regulatory agencies.
  • Completed payroll accurately and timely to meet employee expectations.
  • Maintained confidentiality of employee records and payroll information.
  • Updated employee files with new details such as changes in address or salary levels.
  • Calculated wages, deductions and bonuses in accordance with company policies.
  • Tracked employee vacation, sick and personal time.

Branch Accounts

  • Monitored all Branch Managers updated LMS within time.
  • Monitored EOD and BOD activities related to respective branches and resolved issues
  • BRS of Branch Bank Accounts.
  • Updating Expenditure Caps in ERP system based on Company Polices.
  • Approved Expenditures beyond Expenditure Caps.
  • Reconciled all income and expenditure line items.
  • Reconciled Portfolio with MIS and verified deviations.

Vice President of Internal Audit & Treasury

Spandana Sphoorty Financial Limited
Hyderabad
11.2012 - 12.2015
  • Managed 1500+ Branches Internal Audit with 200+ Team
  • Prepared Audit Plan and Shared with State Internal Audit Managers.
  • Conducted compliance and risk assessment of key business areas.
  • Conducted risk based Audits. (like high cash balance , high disbursement, high NPAs)
  • Identified Operational Risks and Prevented frauds
  • Assisted in Preparation of Risk Management Policies for mitigating Credit risk, Operational Risk and Market Risk and Policies.
  • Investigate Staff and Customer Complaints and reported to Audit Committee
  • Hired Internal Auditors time to time and maintained 10+ Surplus staff.
  • Provided Training to Trainee Internal Audits on Company Polices , Product features and Internal Audit tool.
  • Visited Branches regularly .

Treasury-Branches

  • Transferred Funds to Branches based on Fund requirements.
  • Maintained effective cash management at all Branches
  • Monitored high Fund requirement branches and sent Internal Auditors to high disbursement having branches
  • Monitored Branch Bank Accounts Re-Authorizations
  • Monitored New accounts opening to New Branches
  • Monitored Closure of Non Operative bank accounts

Vice President Operations- State Head of Tamilnadu

Spandana Sphoorty Financial Limited
Vellore
05.2011 - 10.2012
  • Handled 200+ Branches in Tamilnadu State.
  • Company has decided to close operations in Tamilnadu State due to AP Crisis.
  • Built 15+ Strong team for this Crisis.
  • Hired and increased internal Auditors Strength for effective Operations.
  • Reviewed on NPAs and Fresh Disbursement with Team on Daily basis
  • Introduced 6 Months Loan Product and reduced NPA from 450 Cr to 50 Cr with in 2 Years.
  • Closed Tamilnadu Operations smoothly
  • Started Operations in Kerala and Opened 10+ Branches

Vice President of MIS & Payroll

Spandana Sphoorty Financial Limited
Hyderabad
05.2009 - 05.2011
  • Managed 150+ Members Team in MIS and Payroll
  • Handled big Data dump more than 40 lacs loans in Excel form
  • Prepared collection Efficiency and PAR Analysis reports with Bucket wise and location wise and all other reports from Excel.
  • Payroll is Part of MIS in SSFL.
  • Managed all Payroll activities
  • Verified Salaries , Incentives and all Statutory deductions before processing payments
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in team setting, providing support and guidance.
  • Maintained and updated 25 Lacs Customers financial transactions in Excel time to time
  • Checked Accuracy in Monthly reports before Sending to Management and Board of Directors
  • Monitored to sending all Weekly, Monthly reports to internal departments and external

Zonal Manager

Spandana Sphoorty Financial Limited
Hyderabad
03.2007 - 05.2009
  • Managed 140+ Branches with 4 Divisions and 16 Clusters across in AP State.
  • Managed 500cr + Portfolio with 99.9% collection Efficiency
  • Analyzed and improved performance across zone using performance reports.
  • Visited Branches regularly and Maintained Good connection with Staff and understand operational issues
  • Supported regional managers, adjusting Loan Disbursement goals and processes for each region based on zone metrics and company objectives.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Defined clear targets and objectives and communicated to other team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Senior Manager of Operations

Spandana Sphoorty Financial Limited
Hyderabad
09.2005 - 03.2007
  • SPOC for 100+ Branches
  • Monitored Regional Managers Activities as per their action plan
  • Approved MSME loans up-to 1 lac
  • Provided Response to Internal Audit Queries.
  • Sharing of Best Practices with other branches
  • Conducted interviews and hired Credit officers time to time based on requirements
  • Provided Training to Trainee Credit officers
  • Conducted Promotional Interviews based on Staff Performance and Internal Audit Recommendations .
    Implemented new products as per SOPs
  • Fixing Targets to Regional Managers.
  • Managed Payroll of 1k+ Employees .
  • Monitoring Day to Day Operations at Head Office.

Branch Manager

Spandana Sphoorty Financial Limited
Vijayawada
12.2004 - 08.2005
  • Managed 5000+ Customers and 6 Cr. Portfolio with 99.9% collection Efficiency.
  • Identified Potential Areas to Increase Business.
  • Prepared Targets to Credit Officers and achieved Branch Targets
  • Daily reviewed with Team members regarding Loan Disbursements, GRT Planned , Pending collections for the day.
  • Attended Centre Meetings as per the action plan and meet the customers.
  • Maintained high credit quality of portfolio through prudent borrower selection.
  • Visited Customer House and Business location and understand their cash flows before loan sanctioned.
  • Conducted GRTs as per company credit policies.
  • Implemented 100% compliance of all Company Credit Policies and Processes without any deviation
  • Identified Proxy customers at the time of Appraisals.
  • Visited with Credit officers in Pending Collections and identified reason for delay in payments.
  • Maintained all Branch records and loan applications as per SOPs.
  • Reported to Regional Manager on daily basis.
  • During my 9 Months Period my branch got 6 months 1st Rank in Internal Audit.
  • Smoothly Transferred portfolio from one Credit officer to another credit officer.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases during Centre Meeting Visits.
  • Examined customer loan applications for loan approvals and denials.
  • Complied with regulatory guidelines and requirements.
  • Disbursed Loans to JLG Customers as per the SPOs.
  • Prepared all Monthly and weekly MIS Reports
  • Prepared Profit and Loss Statement of Branch on Monthly Basis.
  • Analyzed financial statements to identify cost control initiatives.

Credit Officer

Spandana Rural & Urban Development Organization
Narasaraopet
09.2004 - 11.2004
  • Managed with 1200+ Customer and Maintained 100% collection efficiency.
  • Conducted Village Surveys and do Prospecting in selected villages, Explained JLG Product and Consumer loan Product offerings to all who attend prospecting briefing
  • Sourced New Customers in the Villages/ Slums allocated, formed JLG Groups and Promoted Financial Literacy amongst potential Borrowers.
  • Collected all information needed for Sourcing, Data entry on LOS, followed entire Sourcing Process as defined in company Credit Policies.
  • Gathered loan documentation for underwriting.
  • Coordinated with Branch Manager for required approvals for disbursements as per Process
  • Collections are done from the customers as per the scheduled Centre meetings and deposited collection with cashier.
  • Maintained Centre Meeting Discipline, followed SOP’s and code of conduct.
  • Assisted to other credit officers in Pending collections and Loan disbursements.
  • Dully filled all loan applications without any deviations.
  • Maintained accurate records of customer accounts.
  • Conducted financial review of customer lines of credit by assessing Customer cash flows and initiating credit application reviews.
  • Provided on job training to Trainee Credit officers on collections processes and forming groups.
  • Managed Branch for one month without Branch Manager.
  • Promoted to Branch Manager within 3 Months based on Exceptional performance

Marketing Executive

Tilak Associates - ICICI DSA
Guntur
04.2003 - 04.2004
  • Sourced Current Accounts from Open Market
  • Met existing customers to reviewed current services and expanded sales opportunities.
  • Developed and maintained strong working relationships with Existing customers .
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Built relationships with customers and community to promote long term business growth.
  • Achieved company-defined sales Targets.

Education

Bachelor of Science - Computers

Nagarjuna University
Guntur
04.2000 - 2003.03

Skills

Micro Finance Operations

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Certification

Participated "Vision ,Mission and Values workshop" Conducted by the ISB, Hyderabad

Additional Information

Worked as a Director in Abhiram Marketing and Services Limited for 5 Years


  • Monitored two Retail outlets
  • Monitored Day to Day Operations of Consumer Goods Business
  • Monitored Stock and Stock requirements.
  • Monitored Stock Reconciliation Activity.
  • Helped to Accounts team at the time Financial Audit


Worked as a Director in Spandana Sphoorty Chit Funds Pvt. Limited.

  • Monitored Chit Funds Business and Day to Day Operations



Software

Applications: Good Knowledge in MSExcel

Operating System: Windows 10

Typewriting English Higher

Timeline

Vice President of Operations

Keertana Financial Limited ( NBFC- Gold loans & MSME Loans)
08.2021 - 08.2022

Head of Operations ( Consumer Goods)

Lalvin Marketing and Services Pvt. Ltd
06.2018 - 08.2021

Vice President of PMO (MIS,HR,Payroll & Br. Ac's.)

Spandana Sphoorty Financial Limited
12.2015 - 02.2018

Vice President of Internal Audit & Treasury

Spandana Sphoorty Financial Limited
11.2012 - 12.2015

Vice President Operations- State Head of Tamilnadu

Spandana Sphoorty Financial Limited
05.2011 - 10.2012

Participated "Vision ,Mission and Values workshop" Conducted by the ISB, Hyderabad

12-2009

Vice President of MIS & Payroll

Spandana Sphoorty Financial Limited
05.2009 - 05.2011

Zonal Manager

Spandana Sphoorty Financial Limited
03.2007 - 05.2009

Senior Manager of Operations

Spandana Sphoorty Financial Limited
09.2005 - 03.2007

Branch Manager

Spandana Sphoorty Financial Limited
12.2004 - 08.2005

Credit Officer

Spandana Rural & Urban Development Organization
09.2004 - 11.2004

Marketing Executive

Tilak Associates - ICICI DSA
04.2003 - 04.2004

Bachelor of Science - Computers

Nagarjuna University
04.2000 - 2003.03
Raghu Vinay SankaVice President Operations