Accomplished Senior IT Executive with a proven track record at COLLEGEDUNIA WEB PRIVATE LIMITED, enhancing system efficiency and reducing costs by 20%. Expert in IT Asset Management and adept at Vendor Management, I spearheaded cross-functional initiatives to align technology solutions with business goals, demonstrating exceptional problem-solving and leadership skills.
Overview
4
4
years of professional experience
Work History
Senior IT Executive
COLLEGEDUNIA WEB PRIVATE LIMITED
09.2021 - Current
Manage and maintain the company's IT infrastructure, including hardware, software, and networks.
Install/Configure and Troubleshoot Windows/Mac/Linux systems, Troubleshoot Network Issues.
The managed inventory of hardware and software in the Dashboard.
Managed Pfsence firewall, Unifi, Rukus Access Point with Controller.
Implemented VPN for users.
Work in the Ticketing system and Provide technical support via voice call email and remotely via Anydesk.
Monitors and evaluates the efficiency of system usage and makes recommendations to management to improve performance
Procurement of IT equipment from vendors and users as per requirements.
Manage Internet Lease line from ISP.
Onboarding and off-boarding tasks are performed according to the situation.
Provide technical support to internal teams and troubleshoot IT-related issues to ensure seamless operations.
Collaborate with cross-functional teams to design and implement technology solutions that align with business goals.
Infrastructure Engineer
Comhard Technologies Pvt Ltd
11.2020 - 09.2021
Installation, Configuration, operating system, application Software, and system management & Infrastructure.
Vendor Management.
Work in the Ticketing system and give end-user support
Maintain Hardware and software Inventory & Warranty Management.
Troubleshooting of Network and software-related issues.
Providing Training & Support stackholders about new hardware or software systems.