Summary
Overview
Work History
Education
Skills
Certification
Languages
Languages
Timeline
Generic

Raghvendra Singh Kaurav

Datia

Summary

  • Outgoing individual with strong presentation and rapport building skills. Tackles challenges with collaborative and analytical style. Demonstrates dedicated and adaptable approach to achieve results.
  • Strategic business development leader with forward-thinking and creative approaches to developing revenue channels, capitalizing on market conditions and enhancing sales funnels. Consultative sales expert with proven expertise in supply chain logistics and after-sales support.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Business Development Executive

Gainers Realtors LLP
Gurugram
11.2023 - Current
  • Developed and implemented strategies to increase customer base and revenue growth.
  • Conducted market research and identified potential business opportunities.
  • Built relationships with clients, partners and vendors to facilitate successful partnerships.
  • Negotiated contracts with clients for new business development initiatives.

Intern

Cei design consultancy Pvt Ltd
delhi
10.2023 - 11.2023
  • In HR function
  • Assisted with the recruitment process by conducting initial phone screens and scheduling interviews.
  • Provided support in developing and maintaining employee files, including onboarding paperwork and other documents.

Intern

younity.in
delhi
08.2023 - 09.2023
  • In sales function
  • Coordinated with the marketing team to ensure brand consistency in all campaigns.
  • Generated leads through cold-calling, networking events, trade shows.
  • Provided support to the sales team in order to reach monthly goals.

Customer Service Executive

Pental Technology Pvt Ltd
NOIDA
11.2021 - 06.2022
  • Provided prompt and courteous service to customers via phone, email, and chat.
  • Resolved customer complaints in a timely manner while maintaining professional attitude.
  • Maintained accurate records of customer interactions, transactions and comments in the database system.
  • Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.

Job

Tech mahindra pvt Ltd
Noida
03.2018 - 07.2019
  • As A customer care executive
  • Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
  • Developed and maintained relationships with customers to ensure their satisfaction.
  • Investigated customer complaints and provided solutions within acceptable time frames.
  • Assisted customers with product selection based on individual needs.
  • Gathered customer feedback and reported it to management for further action.

Education

MBA - Marketing & Operations

Mangalmay Institute And Management And Technology
Greater Noida
01-2024

Bachelor of Science - PCM

Jiwaji University
Gwalior
01-2017

Diploma of Computer Application -

Makhanlal Chaturvedi University
Bhopal
01-2015

12th - PCM

Government Higher Secondary School
Datia Madhya Pradesh
01-2014

High School Diploma -

Saraswati Vidhya Mandir High School
Datia Madhya Pradesh
01-2012

Skills

  • Microsoft Office Suite
  • Leadership
  • Flexible worker
  • Negotiations
  • Sales and Marketing
  • Self-disciplined
  • Self-motivated
  • Active listener
  • Goal oriented
  • Presentation skill
  • Lead Generation
  • Staff Management
  • Market Penetration
  • Customer Relationship Management
  • Customer Satisfaction
  • Operations
  • Marketing strategy
  • Social Media Marketing
  • Training and Development
  • Promotional planning
  • Business Development
  • Revenue Generation
  • Customer Acquisition
  • Team Leadership
  • Email marketing campaigns
  • Vendor Relations
  • SEO Optimization

Certification

  • NISM kona kona shiksha certificate
  • Google Ads Search Certification
  • Data Science 101
  • Google Ads Video Certification
  • Digital Marketing 3 Month Course Certificate
  • Star Performer Certificate at younity.in
  • Certificate of Excellence at younity.in
  • Best Decision Maker Certificate at younity.in
  • Letter of Recommendation & Exceptional Hire Certificate

Languages

First Language, Upper Intermediate B2

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Timeline

Business Development Executive

Gainers Realtors LLP
11.2023 - Current

Intern

Cei design consultancy Pvt Ltd
10.2023 - 11.2023

Intern

younity.in
08.2023 - 09.2023

Customer Service Executive

Pental Technology Pvt Ltd
11.2021 - 06.2022

Job

Tech mahindra pvt Ltd
03.2018 - 07.2019

MBA - Marketing & Operations

Mangalmay Institute And Management And Technology

Bachelor of Science - PCM

Jiwaji University

Diploma of Computer Application -

Makhanlal Chaturvedi University

12th - PCM

Government Higher Secondary School

High School Diploma -

Saraswati Vidhya Mandir High School

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Raghvendra Singh Kaurav