Raghvendra Singh Kaurav
Datia
Summary
- Outgoing individual with strong presentation and rapport building skills. Tackles challenges with collaborative and analytical style. Demonstrates dedicated and adaptable approach to achieve results.
- Strategic business development leader with forward-thinking and creative approaches to developing revenue channels, capitalizing on market conditions and enhancing sales funnels. Consultative sales expert with proven expertise in supply chain logistics and after-sales support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Development Executive
Gainers Realtors LLP
Gurugram
11.2023 - Current
- Developed and implemented strategies to increase customer base and revenue growth.
- Conducted market research and identified potential business opportunities.
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Negotiated contracts with clients for new business development initiatives.
Intern
Cei design consultancy Pvt Ltd
delhi
10.2023 - 11.2023
- In HR function
- Assisted with the recruitment process by conducting initial phone screens and scheduling interviews.
- Provided support in developing and maintaining employee files, including onboarding paperwork and other documents.
Intern
younity.in
delhi
08.2023 - 09.2023
- In sales function
- Coordinated with the marketing team to ensure brand consistency in all campaigns.
- Generated leads through cold-calling, networking events, trade shows.
- Provided support to the sales team in order to reach monthly goals.
Customer Service Executive
Pental Technology Pvt Ltd
NOIDA
11.2021 - 06.2022
- Provided prompt and courteous service to customers via phone, email, and chat.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Maintained accurate records of customer interactions, transactions and comments in the database system.
- Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.
Job
Tech mahindra pvt Ltd
Noida
03.2018 - 07.2019
- As A customer care executive
- Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
- Developed and maintained relationships with customers to ensure their satisfaction.
- Investigated customer complaints and provided solutions within acceptable time frames.
- Assisted customers with product selection based on individual needs.
- Gathered customer feedback and reported it to management for further action.
Education
MBA - Marketing & Operations
Mangalmay Institute And Management And Technology
Greater Noida01-2024
Bachelor of Science - PCM
Jiwaji University
Gwalior01-2017
Diploma of Computer Application -
Makhanlal Chaturvedi University
Bhopal01-2015
12th - PCM
Government Higher Secondary School
Datia Madhya Pradesh 01-2014
High School Diploma -
Saraswati Vidhya Mandir High School
Datia Madhya Pradesh01-2012
Skills
- Microsoft Office Suite
- Leadership
- Flexible worker
- Negotiations
- Sales and Marketing
- Self-disciplined
- Self-motivated
- Active listener
- Goal oriented
- Presentation skill
- Lead Generation
- Staff Management
- Market Penetration
- Customer Relationship Management
- Customer Satisfaction
- Operations
- Marketing strategy
- Social Media Marketing
- Training and Development
- Promotional planning
- Business Development
- Revenue Generation
- Customer Acquisition
- Team Leadership
- Email marketing campaigns
- Vendor Relations
- SEO Optimization
Certification
- NISM kona kona shiksha certificate
- Google Ads Search Certification
- Data Science 101
- Google Ads Video Certification
- Digital Marketing 3 Month Course Certificate
- Star Performer Certificate at younity.in
- Certificate of Excellence at younity.in
- Best Decision Maker Certificate at younity.in
- Letter of Recommendation & Exceptional Hire Certificate
Languages
First Language, Upper Intermediate B2
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Business Development Executive
Gainers Realtors LLP
11.2023 - Current
Intern
Cei design consultancy Pvt Ltd
10.2023 - 11.2023
Intern
younity.in
08.2023 - 09.2023
Customer Service Executive
Pental Technology Pvt Ltd
11.2021 - 06.2022
Job
Tech mahindra pvt Ltd
03.2018 - 07.2019
MBA - Marketing & Operations
Mangalmay Institute And Management And Technology
Bachelor of Science - PCM
Jiwaji University
Diploma of Computer Application -
Makhanlal Chaturvedi University
12th - PCM
Government Higher Secondary School
High School Diploma -
Saraswati Vidhya Mandir High School