Ragini Balay
Hyderabad
Summary
As SQRC Specialist with experience at UBER, excelling in fraud detection and compliance verification. Adept at cross-functional teamwork, I consistently identify and analyze fraudulent patterns to enhance safety and regulatory standards.
Overview
5
5
years of professional experience
Work History
SQRC Specialist -II -BGC CAN ADJUDICATION
UBER
09.2024 - Current
- In this role, I handled criminal verification of driver partners, ensuring compliance with safety and regulatory standards by reviewing documents like MVR, VSC) and CAC to verify their background.
SQRC Specialist -II - Fraud Escalations(EQ)
UBER
01.2024 - 09.2024
- In this role, I worked extensively with various tools, including Tool Doc Approver, U-Graph, and PartnerTool, where I gained valuable experience in identifying and analyzing fraudulent patterns
SQRC Specialist I -BGC US Adjudication
UBER
Hyderabad
08.2022 - 12.2023
- Have hands on internal tool CHECKR which is used for adjudicating the drivers profile.
Machine Learning Annotator
Amazon
07.2020 - 02.2022
- Have working experience in training the Alexa for Transcription and Annotation process.
Education
B. Pharmacy -
St.Marys College of Pharmacy
Intermediate -
Sri Chaitanya junior College
Skills
- Google Sheets
- Process Improvement
- Project Management and Stakeholder Management
- Cross-functional teamwork
- Fraud detection
Accomplishments
- Twice awarded the CST Award for outstanding performance ,Bravo Award and received multiple Golden Tickets for consistently in process so far.
Timeline
SQRC Specialist -II -BGC CAN ADJUDICATION
UBER
09.2024 - Current
SQRC Specialist -II - Fraud Escalations(EQ)
UBER
01.2024 - 09.2024
SQRC Specialist I -BGC US Adjudication
UBER
08.2022 - 12.2023
Machine Learning Annotator
Amazon
07.2020 - 02.2022
B. Pharmacy -
St.Marys College of Pharmacy
Intermediate -
Sri Chaitanya junior College
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