Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ragini Wagh

Mumbai

Summary

Results-driven Deputy Manager with expertise in KYC and loan documentation, client onboarding, client service, and stakeholder management. Proven ability to drive sales initiatives and cultivate relationships with high-net-worth clients.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Deputy Manager - Healthcare Finance

HDFC Bank
Mumbai
04.2022 - Current

Spearheaded sales initiatives in healthcare finance for wholesale banking products including equipment financing, mortgage financing, working capital financing, and project financing.

  • Business Development: Coordinating with internal teams, client onboarding, KYC and documentation, credit approvals, and disbursal. Managing a portfolio of INR 100 crore, with an average ticket size of INR 10 crore.
  • Performed first-level assessments on proposals, supported by thorough financial analysis. Developed Credit Appraisal Memos (CAM) featuring in-depth evaluations of business operations and loan feasibility.
  • Stakeholder Management: Managed and resolved financing requirements for HNW clients at CXO levels. Received the 'Customer Smile Award' based on client recommendations for exceptional service.
  • Client Service: Streamlined management of client queries and escalations, enhancing customer relationship quality. Collaborated with clients on compliance resolutions and effective management control processes.
  • Documentation and Compliance: Executed loan disbursement documentation with meticulous attention to detail and adherence to HDFC compliance.

Co-Founder

Woodentrails LLP
Pune
02.2020 - 04.2022
  • Co-founded Woodentrails, an innovative furniture start-up specializing in space-saving designs.
  • Developed a catalog of over 300 designs valued at more than 60 lakhs. Executed sales through online platforms and social media channels.

Assistant Manager - Sales, Personal and Business Loans

Shriram City Union Finance
05.2018 - 06.2019
  • Oversaw end-to-end customer acquisition through DSA channels while coordinating documentation and disbursal with the credit team.
  • Client Service: Cultivated customer relationships to identify cross-selling opportunities. Developed and maintained a tracker for alerting clients about minimum balance requirements before EMI due dates. Nurtured relationships with multiple direct sales associations to enhance loan product promotion.

Education

MBA -

University of Pune
Pune, Maharashtra
01.2017

B.E. (Computer Engineering) -

University of Pune
Pune, Maharashtra
01.2015

Skills

  • KYC and loan documentation
  • Client onboarding
  • Client Service
  • Stakeholder management
  • Effective communication
  • Financial analysis
  • MS Office suite: Excel, PowerPoint, and Word

Certification

  • NISM 5A: Mutual Fund Distributor
  • NISM AML, KYC and CDD

Timeline

Deputy Manager - Healthcare Finance

HDFC Bank
04.2022 - Current

Co-Founder

Woodentrails LLP
02.2020 - 04.2022

Assistant Manager - Sales, Personal and Business Loans

Shriram City Union Finance
05.2018 - 06.2019

MBA -

University of Pune

B.E. (Computer Engineering) -

University of Pune
Ragini Wagh