RAGUL R R
Technical Specialist
Tiruchengode
Summary
DevOps/SRE Engineer with strong background in network operations and newly developed DevOps skills. Experienced in Linux, AWS fundamentals, CI/CD, version control, monitoring, and automation. Over 7 years of IT experience in networking, troubleshooting, and system reliability. Actively seeking opportunities in DevOps/SRE to utilize cloud, scripting, and automation skills.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Technical Specialist
HCL Technologies
12.2023 - Current
- Lead shift operations for Verizon Network Infrastructure ensuring uptime and SLA adherence.
- Troubleshoot network outages across Cisco, Juniper, Ciena, Fujitsu, and HP devices.
- Handle escalation calls and provide RCA, corrective actions, and process improvements.
- Monitor network performance and ensure reliability across large-scale telecom systems.
Senior Network Administrator
IDC Technologies
02.2022 - 12.2023
- (Project – Tata Consultancy Services / H&M)
- Migrated Cisco devices to HP Aruba routers, switches, and APs.
- Managed 24/7 operational support ensuring consistent user connectivity and uptime.
- Resolved incidents, coordinated with global teams, and supported network enhancement tasks.
Network Administrator
TNQ Technologies
09.2019 - 02.2022
- Managed Firewalls, Routing & Switching, Endpoint Security, Windows/Linux servers.
- Conducted monthly VA for 650+ servers, network devices, and public-facing applications.
- Managed DNS, DHCP, RADIUS, FTP, LDAP services and endpoint security tools.
Consultant
CMS IT Services
08.2017 - 09.2019
- Handled routing, switching, OS deployment, licensing, vendor management, and user support.
Executive Trainee
Mahendra Next Wealth
06.2016 - 07.2017
- Processed invoices for Wipro project with focus on accuracy and process compliance.
Education
B.E. - Computer Science Engineering
Sengunthar College of Engineering
Tiruchengode01.2016
Diploma - Computer Science Engineering
SVS Polytechnic College
Tiruchengode01.2013
SSLC -
St. Antony’s Hr. Sec. School
Tiruchengode01.2010
Skills
Cloud: AWS (EC2, S3, VPC, IAM, CloudWatch), Azure (AZ-900, AZ-104)
CI/CD: Jenkins, GitHub Actions, SonarQube
Containers: Docker, Docker Compose
Monitoring: Grafana (Basic), CloudWatch, Zabbix
Scripting: Python (Basics), Bash
Version Control: Git, GitHub
OS: Linux (Amazon Linux, Ubuntu, CentOS), Windows Server
Networking: Cisco, Juniper, HP Aruba, Routing/Switching, Firewall Management
Certification
CCNA – Cisco Certified Network Associate (CSCO13376069)
Timeline
Technical Specialist
HCL Technologies
12.2023 - Current
Senior Network Administrator
IDC Technologies
02.2022 - 12.2023
Network Administrator
TNQ Technologies
09.2019 - 02.2022
Consultant
CMS IT Services
08.2017 - 09.2019
Executive Trainee
Mahendra Next Wealth
06.2016 - 07.2017
Diploma - Computer Science Engineering
SVS Polytechnic College
B.E. - Computer Science Engineering
Sengunthar College of Engineering
SSLC -
St. Antony’s Hr. Sec. School
DECLARATION
I hereby declare that the information provided is true to the best of my knowledge.