Raguldeep Duraisamy
Coimbatore
Summary
I am a passionate QA Engineer with 2 years of experience and 4 years as a support analyst, now transitioning to automation testing with a focus on Selenium, Java, and real-time test reporting. I thrive in research and development environments, and am currently exploring tools like TestNG and Git for CI/CD integration. Looking to contribute to innovative QA teams and grow as an SDET.
Overview
8
8
years of professional experience
Work History
Software Engineer in Testing
TNQ Tech
07.2023 - 09.2025
- Performed functional, integration, and regression testing, identifying critical issues that were resolved before release.
- Analyzing customer and internal feedback to make improvements and optimize processes.
- Created detailed test plans, test cases, and test reports to verify system functionality.
- Conducting debugging, problem solving, and root cause analysis to resolve complex technical issues.
- Maintaining and managing Windows and Linux-based servers, ensuring system-based stability and security.
- Managed defect tracking systems such as JIRA or Bugzilla for logging bugs encountered during testing cycles.
- Designed and executed test plans for RNN and ASTool-like machine learning models to validate functionality and user acceptance testing.
Support Analyst
TNQ Tech
10.2022 - 08.2023
- Analyzed user feedback to suggest improvements in support processes and tools.
- Coordinated with IT teams to escalate unresolved technical issues promptly.
- Monitored support ticketing system to track progress and prioritize user requests.
- Created detailed documentation for all support related tasks including problem resolution steps and best practices.
Data Conversion Specialist
TNQ Tech
10.2017 - 09.2022
- Implemented quality assurance checks to enhance data conversion efficiency.
- Identified errors in the converted data, corrected them, and re-ran tests as needed.
- To summarize the customer feedback and send them a root cause for the defects.
- Identify the automation points, and create a Jira to address the pain points.
- Working with an internal tool like Nimble for file tracking system, and monitoring the workflow.
Education
Bachelor of Science - Information Technology
Dr. SNS Rajalakshmi College of Arts And Science
06-2017
Skills
- Testing methodologies: Agile, Scrum, functional testing, regression testing, API testing, UI testing, end-to-end testing
- Testing tools and frameworks: JIRA, Selenium, Postman, Jupyter Notebook
- Programming languages: Java, Python, SQL
- Operating systems: Windows, Linux
- Databases: SQL, MySQL
Timeline
Software Engineer in Testing
TNQ Tech
07.2023 - 09.2025
Support Analyst
TNQ Tech
10.2022 - 08.2023
Data Conversion Specialist
TNQ Tech
10.2017 - 09.2022
Bachelor of Science - Information Technology
Dr. SNS Rajalakshmi College of Arts And Science
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