RAGUNATH SR
Chennai
Summary
Dynamic analytics consultant with expertise at Wells Fargo, specializing in payment systems and client onboarding. Proven track record in leveraging SQL and Power BI to drive operational insights and enhance service delivery. Recognized for exceptional problem-solving abilities and effective client communication, consistently achieving high standards in project execution and compliance.
Overview
11
11
years of professional experience
Work History
Assistant Vice President – Analytics Consultant
Wells Fargo International Solutions Pvt Ltd
01.2019 - Current
- Responsible for analytics and service delivery within Global Treasury Management, with domain expertise in USD Payment Clearing, Foreign Exchange products, Client Onboarding, Client Profile Maintenance, Payments Investigations, and Liquidity Management.
- Monitor intraday liquidity and Releasing Priority Payment of high profile client.
- Understand and analyze customer profile setup and products and there Pricing.
- Possess an expert working knowledge of SWIFT, Fed, and CHIPS clearing systems.
- Handle high-priority pending payments in CHIPS, monitor CHIPS queue, and coordinate preference flag and supplemental funding to finalize payments.
- Manage on-boarded clients' service and product amendments with precision and adherence to SLAs. Address client queries with in-depth analysis.
- Responsible for New Product Onboarding and maintenance on Client profile setup and pricing Negotiations.
- Responsible for Client Communication of product onboarding and their Pricing changes.
- Utilize SQL and advanced data transformation skills to uncover operational insights and support strategic reporting initiatives.
- Design and implement interactive Power BI dashboards that present actionable key performance metrics for business and operations leadership.
- Engage with senior stakeholders and cross-functional teams to automate workflows, drive client-centric enhancements, and support continuous improvement.
- Recognized for strong interpersonal and communication skills, consistently ensuring timely project delivery and SLA adherence.
- Technical proficiency includes SQL, Power BI, Tableau, Advanced Excel, and the MS Office suite.
Fund Transfer Officer
CITI Corp Services Pvt Ltd
07.2015 - 01.2019
- Processed high-value wire payments, ensured compliance with SDN screening, and performed quality control checks.
- Ensure timely and accurate processing of payments within cut-off, maintaining high-quality standards.
- Handle local payment transactions within specified cut-off times.
- Perform booking and breaking of Term deposits efficiently.
- Provide advice letters and issue Cheques and Drafts to customers.
- Screen sanctioned hits using NESS and DFAT, with special focus on 100% potential matches for AML team.
- Conduct thorough background checks on clients and related parties, utilizing Internal Software and Sonic to address PEPs, Negative Information, Immaterial, and False-Positive alerts.
- Verify online STP payments for accuracy and completeness.
- Serve as a reliable final backup and master in process backups and testing.
- Engage in direct communication with onshore clients to resolve their queries promptly.
- Facilitate the booking of FX deals for customers and process bank-to-bank settlement transactions.
- Conduct payment investigations both pre and post execution.
- Handle incoming payments with comprehensive pre-checks before posting credits to customer accounts.
Process Associate
Royal Bank of Scotland Business Services Pvt., Ltd
07.2014 - 07.2015
- Responsible for ensuring secure and compliant payment processing.
- Verify and validate foreign exchange deals for accuracy and adherence to regulations.
- Conduct electronic fund transfers using SWIFT and FEDWIRE for Citizen's bank in the US.
- Facilitate seamless domestic and cross-border fund transfers from US Citizens bank.
- Handle various payment transactions, including outgoing, incoming & book to book transfer payments, outgoing draw downs, and bulk payments.
Education
B.Com - General
Ramakrishna mission Vivekananda College
01.2014
Skills
- Data Analytics
- Payments
- swift
- ISO 20022
- Fed
- chips
- RTGS
- Payment investigations
- SQL
- Power BI
- Tableau
- Regulatory compliance
- Automation
- Risk management
- BCP planning
- Liquidity management
- Product management
- Client onboarding
- Profile maintenance
- Client communication
- Process optimization
- Adaptability
- Problem solving
Accomplishments
- Successfully contributed to the process migration from TCS (e-serve) to CITI Corp Services, ensuring a seamless transition without any deviations from the process and controls
- Recognized with the STAR Performance Award for exceptional achievements and contributions to the organization
- Played a key role in the split process migration from CITI Corp Services, Chennai, to Pune, ensuring a smooth transfer of operations
- Honored with the Wells Fargo Champion Award for outstanding performance and dedication
- Actively involved in multiple automation projects at Wells Fargo, streamlining processes, and enhancing efficiency
- Recognized for preparing and delivering over 2,000 client communications with SLA
Project Highlights
- Placement book entry: developed the idea of automatically posting 200+ on a daily basis to eliminate manual errors
- FXIQ calculator: developed a query and reduced processing time by 90%
- Payment details report: reduced report generation time by 95% using SQL queries
- Service review dashboard: reduced report generation time 100% by making it a self-service report using SQL and Power BI
- Client communication: reduced time and manual errors in client communication by using the mail merge function, which saved 90% of processing time
Languages
Tamil
First Language
English
Advanced (C1)
C1
Timeline
Assistant Vice President – Analytics Consultant
Wells Fargo International Solutions Pvt Ltd
01.2019 - Current
Fund Transfer Officer
CITI Corp Services Pvt Ltd
07.2015 - 01.2019
Process Associate
Royal Bank of Scotland Business Services Pvt., Ltd
07.2014 - 07.2015
B.Com - General
Ramakrishna mission Vivekananda College
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