RAHIM KHOJA

* Conducted daily reviews of Vanilla equity trade bookings against term sheets (T+1), ensuring accuracy and compliance.

* Generated and disseminated monthly performance reports for management analysis.

* Prepared and distributed weekly status reports to key stakeholders.

* Managed and maintained the daily updates of Management Information Systems (MIS).

* Ensured the timely and accurate completion of all MIS activities (SOD, Task Tracker).

* Delivered comprehensive training sessions to management on process changes and updates.

* Provided targeted training and mentorship to new team members on various financial models.

* Conducted User Acceptance Testing (UAT) for system enhancements, ensuring seamless implementation.

* Enhanced team accuracy in trade reviews, minimizing errors and improving efficiency.

* Served as the primary point of contact for Trading/Sales, facilitating effective communication and collaboration

* Conducted rigorous reviews and validations of amendments made by Middle Office Controllers and Front Office, ensuring regulatory adherence.

* Performed in-depth analysis of amendment root causes (User, Interface, MO/FO teams) to determine the validity of trade amendments/cancellations.

* Provided detailed commentaries to senior management on amendment/cancellation root causes, incorporating key market factors to provide context.

* Developed comprehensive monthly reports for senior management, summarizing amendment/cancellation trends and providing actionable recommendations for MO and FO teams.

* Served as the primary contact for audit and onshore team inquiries related to process workflows.

* Collaborated with technology teams to enhance workflow tools (Phase), driving process improvements.

* Tracked and reported monthly Business Continuity Planning (BCP) metrics to senior management, proactively identifying and resolving potential issues.

* Delivered training and support to employees on Business Risk and Control frameworks.

* Managed the confirmation and settlement of FX Options transactions within Global Market Operations.

* Oversaw exotic and vanilla trade blotters, including trade date affirmation, nuance resolution, and Swift confirmation verification.

* Monitored Reuters communications between Front Office and clients, ensuring timely escalation of discrepancies to relevant parties.

* Collaborated with Reconciliation and Funding teams to resolve breaks, providing critical support and updates during periods of high volume.

* Performed Swift matching in TRAM, ensuring prompt resolution of discrepancies raised by FO or Counterparties.

* Managed the group mailbox, ensuring timely and effective resolution of client queries to maximize satisfaction.

* Handled initial client setup in Atlas, coordinating with Front Office to ensure accurate data integration across systems.

* Led process migration initiatives, including the successful migration from MJIB to MULB.

* Ensured the accurate booking of trades according to recaps, and the timely affirmation and confirmation of trades prior to settlement.

* Prioritized and resolved booking and system-related issues, escalating critical matters to management to minimize disruptions.

* Participated in system change testing prior to implementation to identify and mitigate potential bugs.

* Developed and maintained Standard Operating Procedures (SOPs) to ensure consistent and efficient process execution.

*Investigated and resolved cardholder fraud claims, minimizing financial losses for the bank.

* Generated daily Management Information System (MIS) reports on fraud claim activity.

* Maximized bank recovery through effective Merchant Chargebacks and diligent management of fraudulent debits.