Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
RAHMAT ULLAH

RAHMAT ULLAH

Network Engineer
Lucknow

Summary

A Network Engineer with 6 years of experience in implementing, network support and operation/troubleshooting networks.

Presently associated with NTT ltd as Software defined infrastructure specialist. Comprehensive understanding of networking concepts pertaining to SD Software defined access (SD-Access) LAN/WAN/WLAN/Network Cisco Wireless Network and Monitoring in multiplatform environments.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
3
3
Certifications

Work History

Software Defined Infrastructure Specialist

NTT ltd
Bangalore
07.2022 - Current
  • Designs components using appropriate modelling techniques following agreed architectures, design standards, patterns, and methodology.
  • Ensure technical solutions accomplish the client's objectives. Technology used : Catalyst WLC 9800-40 , 9800- 80 DNAc, Prime , Catalyst Switches, ITIL including Change management, Process management, Incidents management.
  • Responsible to take owner ship of ticket all kind of cisco Wireless issue, and DANc issue and Routing & Switching issue and provide technical resolution to the business.
  • Troubleshooting network issues by identifying the root cause of the problem and developing a plan to resolve it.
    Collaborating with other teams such as system administrators or security personnel for resolving issues and ensuring the optimal working of the networks.
  • Conducting maintenance of network and implementing network upgrade tasks such as installing new hardware or software, upgrading existing devices, or making changes to network configurations.
    Skills: Cisco Wireless Technologies , DNAc, SD-WAN. Routing & Switching Centre, Cisco Access Points.
  • Taking ownership of High priority P1 , P2 tickets and provide the resolution to the client within the defined SLA under the change Management , process Management, Incident Management.
  • Software defined access (SD-Access) is an Enterprise Networking Solution for Campus Networks. The Solution includes Cisco Catalyst Switches (Cat9000, Cat6000) Cisco WLC, Cisco DNA.
  • Select and apply appropriate solution implementation standards, methods, and tools, consistent with the agreed solution design document and ensure that these are effectively applied and adopted.
  • Perform successful implementation and execution of SDI solutions. Contributes to the development of solution architectures in specific business, SDI infrastructure or functional areas.
  • Designs components using appropriate modelling techniques following agreed architectures, design standards, patterns, and methodology. Ensure technical solutions accomplish the client's objectives. Technology used : Catalyst WLC 9800-40 , 9800-80 DNAc, Prime , Catalyst Switches, ITIL including Change management, Process management, Incidents management. Cisco SD-Access Software defined access (SD-Access) is an Enterprise Networking Solution for Campus Networks.
  • The Solution includes Cisco Catalyst Switches (Cat9000, Cat6000) Cisco WLC, Cisco DNA Centre, Cisco Access Points. This solution provides routed access in the campus Network (LAN) By moving away from traditional Access-distribution-Core layered architecture.
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Managed, tracked, and coordinated problem resolution and escalation processes.
  • Established and monitored key performance metrics to verify consistent compliance with important networking standards.

Network Specialist

HCL Technologies
Lucknow
02.2019 - 07.2022
  • Providing L1 technical Training to Offshore and onsite SriLanka resources.
  • Developing, configuring and implementing network infrastructure technologies including Local.
  • Area Network (LAN), Wide Area Network (WAN), intranet etc
  • Report network operational status by gathering and prioritizing information and managing projects upgrade data network equipment to latest stable firmware releases.
  • Configure routing and switching equipment, hosted IP voice services and firewalls.
  • Provide remote support to on-site engineers and end users/customers during installation.
  • Provide remote troubleshooting and fault finding if issues occur upon initial installation.
  • Undertake capacity management and audit of IP addressing and hosted devices within data centres.
  • Liaise with project management teams, third-line engineers and service desk engineers on a regular basis.
  • Speak to customers via email and phone for initial requirement capture.
  • Troubleshooting network of Carlsberg at various site of Europe.
  • Responsible for troubleshooting and monitoring the LAN Network and data centre of the client network.
  • Using tools for troubleshooting Service now, Cisco prime, Solar winds Working with the device: Cisco N7K-C7009-B2S2-R,2960,3850, WS-C3750G-24TS-S1U,AIR-CT5508-100-K9, AIR-
  • CT5520-K9, Access point 2702I, Infoblox.
  • Install, configure and maintain network environments across many different vendors.
  • Including but not limited to switches, routers, wireless, VOIP device at local and remote locations.
  • Installs and configures and maintains network components as directed by team lead.
  • Maintains records including problem documentation and actions taken.
  • Assists in identifying problems and resolutions across multi-platform distributed network environment.
  • Inter VLAN routing
  • Backup and Restore of IOS using TFTP server
  • Switch Port Aggregation Using Ether Channel and PAGP & LACP
  • Switching (STP, RSTP, VTP, VTP - Pruning, V-LAN.)
  • Good understanding of high availability fundamentals (HSRP and VRRP).
  • Good understanding of LAN switching technologies: STP, Trucking, Ether channel (LACP)
  • Resolving Link flap/Node down alerts with co-ordination of service providers and Site ITs.
  • Contacting Cisco for opening TAC cases for faulty devices
  • Creating RMA for faulty part.
  • Resolving wireless issue at site Monitoring Access Points in Cisco Prime.
  • Configuration & troubleshooting of WLAN on Wireless LAN controllers, Cisco Prime & Access points.
  • Taking care of Incident and Change Management through SNOW tool.
  • Scheduling reports & automatic back up of devices using Cisco Prime.
  • Resolving wireless issue at client site.

Network Associate

Intec infonet pvt ltd
12.2017 - 02.2019
  • Provided on-call support for network engineering duties.
  • Implemented and tracked new network designs and modifications.
  • Contributed to communication and documentation improvement.
  • Delivered exiting infrastructure replacements for lifecycle program.
  • Implementing and troubleshooting various Enterprise Network.
  • Installing, configuring and supporting various networking devices including router, switch, WLC and access points.
  • Visiting Client location at various location in PAN India.
  • Configure and troubleshoot the infrastructure and campus network issues close the task within the SLA.
  • Maximizing network performance through outgoing monitoring and troubleshooting.
  • Design, plan, deploy, and improve wireless networks from the beginning to implementation by collaborating with vendors, managers, and network engineers.
  • Understand client requirements to be able to cater to their appropriate needs.
  • Supporting and implement WLANs and other wireless networks.
  • Make use of enterprise monitoring tools i.e. Cisco Prime Infrastructure Creating, implementing, and maintaining network documentation.
  • Maintaining records of hardware and software used in network systems Providing both on call and on-site supports at client locations.

As per the customer requirement I do POC. Wired and Wireless Survey.

Education

Bachelor of Science - Science

Dr. Ram Manohar Lohia Avadh University
Faizabad
07.2013 - 08.2017

Skills

Network Engineer

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Certification

Cisco Certified Network Associate. (CCNA)

Timeline

Software Defined Infrastructure Specialist

NTT ltd
07.2022 - Current

Network Specialist

HCL Technologies
02.2019 - 07.2022

Network Associate

Intec infonet pvt ltd
12.2017 - 02.2019

Bachelor of Science - Science

Dr. Ram Manohar Lohia Avadh University
07.2013 - 08.2017
RAHMAT ULLAHNetwork Engineer