RAHUL
Narnaul
Summary
Relationship Manager at ICICI Bank, adept in banking operations and portfolio management, enhanced revenue growth through strategic client relationships. Leveraged excellent communication and critical thinking to resolve disputes, ensuring customer satisfaction. Demonstrates adaptability and a results-driven approach, embodying compliance and customer service excellence.
Overview
2
2
years of professional experience
Work History
Relationship Manager, Banking Operations
ICICI Bank
12.2022 - Current
- Worked alongside diverse teams to create tailored products and services specifically for the needs of relationship banking clients.
- Managed a diverse portfolio of Retail, NRI, and retail forex clients, leading to increased revenue growth.
- Utilized effective communication and negotiation skills, resolving disputes between clients and the bank in a professional manner.
- Collaborated with clients to foster strong relationships and offer comprehensive support.
Education
MBA - Marketing & Finance
Central University of Haryana
Haryana, India10.2022
Bachelor of Commerce -
Maharishi Dayanand University
Rohtak, India03.2019
Skills
- Banking operations knowledge
- Credit analysis
- Portfolio Management
- Excellent Communication
- Critical Thinking
- Adaptability and Flexibility
- Customer Service
- Time Management
- Compliance adherence
Languages
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Tamil
Intermediate (B1)
Punjabi
Intermediate (B1)
Timeline
Relationship Manager, Banking Operations
ICICI Bank
12.2022 - Current
MBA - Marketing & Finance
Central University of Haryana
Bachelor of Commerce -
Maharishi Dayanand University
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