Rahul Arya
Haldwani
Summary
Dynamic retail professional with a proven track record at DC Fashion, excelling in budget control and team building. Adept at driving sales performance and enhancing customer relationships, I consistently achieve targets while fostering a collaborative environment. My strong inventory management skills ensure operational efficiency and profitability.
Attentive professional experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.
Overview
11
11
years of professional experience
2013
2013
years of post-secondary education
Work History
Retail Sales Executive
DC Fashion
Karol Bagh
10.2020 - Current
- Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Demonstrated knowledge of audit and compliance standards.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Monitored team sales targets and addressed deficiencies.
- Reviewed store policies and made changes to streamline operations and increase productivity.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Managed the store budget, controlling expenses to ensure financial objectives were met.
Retail Sales Associate
Drive fit wholesale shop
08.2016 - 07.2020
- Assisted customers in finding products and provided product information.
- Maintained cleanliness and organization of store displays and merchandise.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to restock shelves and manage inventory.
- Educated customers on promotions and loyalty programs to enhance sales.
- Participated in training new employees on store procedures and customer service practices.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Sales Associate
Zara
07.2014 - 07.2016
- Assisted customers with product selection and provided styling advice.
- Maintained store presentation by organizing merchandise and restocking shelves.
- Processed transactions accurately using point-of-sale systems and handled cash.
- Collaborated with team members to achieve daily sales goals and maintain stock levels.
- Engaged with customers to create a welcoming shopping environment and foster loyalty.
- Resolved customer inquiries and complaints in a professional manner.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
Govt.Boys Sr .sec . School
Karol Bagh Skills
- Budget control
- Sales monitoring
- Product knowledge
- Team building
- Inventory management
- Customer relationship management
Languages
Hindi
First Language
English
Beginner (A1)
A1
Timeline
Retail Sales Executive
DC Fashion
10.2020 - Current
Retail Sales Associate
Drive fit wholesale shop
08.2016 - 07.2020
Sales Associate
Zara
07.2014 - 07.2016
Govt.Boys Sr .sec . School