Huge movie buff
RAHUL BASKARAN
PROGRAM MANAGER-CS-AIR EXPORT
CHENNAI
Summary
Experienced Program Manager skilled in managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations and is a Six Sigma certified professional who comes with a management background combined with a rich experience of process improvement, stakeholder management, Freight forwarding and logistics.
Overview
8
8
years of professional experience
5
5
Languages
Work History
PROGRAM MANAGER -CS-AIR EXPORTS
EXPEDITORS INTERNATIONAL OF WASHINGTON (INDIA) PVT.LTD.
04.2023 - Current
- Interacted with customers and clients to identify business needs and requirements. Managing key accounts for Air Exports with the Revenue stream off $145,000 combined
- Selected by management to switch from Ocean Exports to Air Exports because of Account management and project management activities i performed in Ocean Exports department.
- Movement of Freight via Air is considered to be premium. Every shipment is urgent and critical. Responsible for imparting and emphasizing this critical bit of knowledge onto to my team members to extract best output from team.
- Meet with customers on regular basis to identify gaps and subsequently streamline them to operate smoothly.
- Devised creative solutions to critical customer and user needs.
- Identified program obstacles and communicated possible impacts to team.
- Managed daily program operations, complying with policies and regulations.
- Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
- Researched industry best practices in support of training development and program content.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
PROGRAM MANAGAER -CS- OCEAN EXPORTS
EXPEDITORS INTERNATIONAL OF WASHINGTON (INDIA) PVT. LTD
01.2021 - 04.2023
- Global account management with extensive stakeholder relationship building while serving complex customer requirements. Manage revenue inflow of $182,000 monthly from these accounts via Ocean export movements.
- I was selected to undergo supervisor training program from amongst 20 employees within a year of joining .
- Ownership of complete supply chain lifecycle and execution of cargo movement for Global customers to the tune of $1,000,000 weekly with rapid TAT time.
- As freight forwarders, we are responsible for supply chain movement for the consignee. I consolidate cargo and move freight which will directly impact inventory and sales ($3 million USD).
- I identified and stopped revenue leakage by 7% ( Saving $8000 per month) by reviewing costs involved for each shipment.
- Ocean trade has undergone a difficult socio-economic conditions in the last 2 years. The key to staying ahead is to forecast volume. Retained 3 customers by providing accurate volume forecast and this resulted in revenue retention of $ 415,000 monthly
- Maintained current knowledge of relevant legislation, political situations or other factors that could affect freight shipping
- Coordinated shipments, determining timely transport of goods from point of origin to final destination
- Developed and deepened successful partnerships with representatives of diverse shipping companies
OPERATIONS EXECUTIVE
DHL SMARTRUCKING PVT LTD.
01.2019 - 10.2020
- Ownership for process improvement at Hyderabad Smarthub ( SAP and Fuel). Introduced techniques which resulted in reduced time consumption of day-to-day operation by 7%. ( 605 man hours yearly saved).
- Complete accountability of Data analysis and trends for Hyderabad region (Includes tracking of GSL & NSL performance, Driver to vehicle ratio, Fuel analysis, POD documentation, Vehicle Rotation tracking, Maintenance trends).
- Spearheaded operations and efficiency improvement which resulted in HYD hub winning and retaining top spot for southern region for 3 consecutive quarters ( vehicle maintenance, vehicle turnaround, driver availability was primary focus of improvement )
- Ownership of driver safety and vehicle maintenance. Showed consistent improvement in vehicle availability ( increased from 8% to 12%) , driver safety ( increased from 9% to 11%) and driver quality (increased from 15% to 19%).
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
Graduate Engineer Trainee
Lear Automotive Pvt Ltd.
08.2015 - 08.2016
- As a part of a JIT (Just in Time) plant, I was developing and executing the best practices like 5s, lean manufacturing, kaizen, 5-star etc and standard operating procedures targeting at organizational excellence.
- Successfully achieving the optimization of DL and IDL workforces using tools like MOST (Maynard Operational Sequence Timing), Kaizen etc. 4 DL and 3 IDL were reduced within a span of 2 months.
- Brought down the maintenance cost from 34% to 32% within 6 months of joining, by improving the efficiency of the tools and
equipment used in the manufacturing line. - I was part of the of the Core Continuous Improvement team, focused on increasing efficiency of the whole assembly plant. Increased the efficiency of each work station by 0.75% and 2.5% as a whole for the assembly plant comprising of 4 assembly lines and 4 raw material feeding lines.
- I optimized the raw material storage and movement processes, directly increasing the storage area by 0.5% from 37% to 37.5% and increased the efficiency by 1% from 63.5% to 64.5 %
- Driven by a result oriented approach, our bill-out value increased from $230,000 to $300,000 per day with zero quality defects continuously for 9 months. This resulted in 2- way profits, increased selling and minimized costs.
Education
MBA - Operations Management
Symbiosis Institute of Business Management
Hyderabad 04.2001 -
Bachelor of Engineering - Mechanical Engineering
Rajalakshmi Engineering College
Chennai 04.2001 -
Skills
Data Analysis
Customer Service
Compliance Enforcement
Supply Chain Management
Strategic Planning
Business Development
Project Management
Systems Optimization
Resource Management
Revenue Growth
Operations Management
Interests
Avid Reader of Fiction and Non-fictional works
Sports Enthusiast
Tech and Automotive tech enthusiast
Accomplishments
- Critical Action Preventive Action - CAPA - Closure : Ocean department has a standing CAPA on an aspect called Trade Compliance - Denied party.
- Denied Party screening relates to the process of checking a potential business partner or customer against denied and sanctioned party lists to ensure you are not violating any export control regulations.
- If a denied party is used in a single shipment, the company will stand to lose the export / import license all over the world.
- My initiative was to create a process where all the files logged in the system are checked fortnightly. Process is to check if all the parties involved in that shipment is tagged, logged and screened in the system.
- Since the start of this initiative, screening of the files has gone up from 34% to 75%. Because of its significance in trade, Trade Compliance has a very high weightage weightage in the district excellence scorecard. My initiative has increased the score of District Excellence - Trade Compliance from 46% to 87%. Continued pursuit of this process will close the CAPA in next 1 month and reach to score of 95%.
Timeline
PROGRAM MANAGER -CS-AIR EXPORTS
EXPEDITORS INTERNATIONAL OF WASHINGTON (INDIA) PVT.LTD.
04.2023 - Current
PROGRAM MANAGAER -CS- OCEAN EXPORTS
EXPEDITORS INTERNATIONAL OF WASHINGTON (INDIA) PVT. LTD
01.2021 - 04.2023
OPERATIONS EXECUTIVE
DHL SMARTRUCKING PVT LTD.
01.2019 - 10.2020
Graduate Engineer Trainee
Lear Automotive Pvt Ltd.
08.2015 - 08.2016
MBA - Operations Management
Symbiosis Institute of Business Management
04.2001 -
Bachelor of Engineering - Mechanical Engineering
Rajalakshmi Engineering College
04.2001 -