Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies and Interests
Certification
Timeline
Generic
Rahul Chalke

Rahul Chalke

Navi Mumbai,MH

Summary

Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience
3
3
Certification

Work History

Network & Services Operations Senior Analyst

Accenture
02.2016 - Current
  • Perform revenue reporting activities for all products supported by client which includes actuals vs forecast data presented to Top leadership
  • Travelled onshore and transitioned Practical Completions process to offshore by learning process first, creating work instructions and creating team offshore.
  • Performed role of SME in FTTP responsible for remediation of fallouts generated due to mismatch in business systems, creating tickets for delivery partners to commence construction.
  • Managed Tier 1 process with team strength of 15 resources.
  • Delivery & Workforce Planning according to upcoming forecast.
  • Driving Automation within process and try to automate process to increase efficiency and reduce manual errors.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Created dashboards to monitor and track key performance indicators.
  • Collaborated with stakeholders to identify business needs and data sources.

Transaction Processing New Associate

Ecentric Solutions
07.2015 - 02.2016
  • Trained staff on procedures and guidelines to effectively execute daily tasks.
  • Developed strategies to improve processes and reduce costs.
  • Network Designing and Updating on AutoCAD.
  • Preparing and Presenting reports to onshore stakeholders.
  • Managed team of 10 people in absence of Lead and acted as backup to direct supervisor.
  • Performed quality assurance checks and reported issues to management to discuss solutions.
  • Created reporting files to keep client updated about current targets.

Associate

Narhari Consultancy
01.2014 - 10.2015
  • Small consultancy firm which works as agent in CIDCO to help Housing societies in Registration process
  • Look after documentation for society registration process in CIDCO
  • Follow up with CIDCO office and make sure registration process are completed in time
  • Prepare documents for Societies while following CIDCO norms.
  • Gained strong leadership skills by managing projects from start to finish
  • Managed avg 5 clients on daily basis which helped increase revenue by approx 10%

Education

Bachelor's Of Management Studies - Marketing

Mumbai University
Navi Mumbai
04.2013

Skills

  • Project Management
  • Process Transitions
  • Power BI
  • QGIS
  • People Management
  • Stakeholder Management
  • Workforce and Delivery Planning
  • Requirement Gathering & Analysis
  • Auto CAD

Accomplishments

  • Top Talent Program (TTP)
  • Emerging Leadership Program ELP

Languages

English
Marathi
Hindi

Hobbies and Interests

  • Reading
  • Trekking
  • Sports

Certification

  • CBAP - Certified Business Analysis Professional
  • Career Essentials in Project Management by Microsoft and Lindedln
  • Career Essentials in Business Analysis by Microsoft and LinkedIn
  • Power BI Essentail Training

Timeline

Network & Services Operations Senior Analyst

Accenture
02.2016 - Current

Transaction Processing New Associate

Ecentric Solutions
07.2015 - 02.2016

Associate

Narhari Consultancy
01.2014 - 10.2015

Bachelor's Of Management Studies - Marketing

Mumbai University

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Rahul Chalke