Rahul Chauhan

Acted as Product owner for new Umrah b2b platform

• Acted as liaison between business heads, sales and IT teams to ensure a refined product is delivered as per market requirements
• Partnered with IT to plan and manage the development plan, ensuring the product team understands the direction and vision of the product
• Created, maintained and prioritized the product roadmap and backlog items
• Translation of product features into crisp and coherent user stories within the project backlog, while managing and prioritizing as per business requirement

Key Achievement

Successful release of MVP within the delivered time-frame by effectively negotiating sprint goals

Product owner for Flights product

• Collaborated with stakeholders to understand business problem and convert them into user stories
• Creation of Flights API with 7 supplier integrations including Amadeus and Emirates
• Successfully provided 10% growth each quarter for 2 years
• Utilized A/B testing tools to understand user behaviour and problems
• Utilized analytics tool (Adobe analytics) to understand business trends and prioritize marketing spends and channels accordingly
• On time delivery of product across website and mobile app

Product owner for Flights+Hotels product

• Liaised with multiple teams for understanding business requirement and defining product vision
• Created, maintained and prioritized the product roadmap and backlog items
• Effectively negotiated business goals to provide on-track sprint releases and product release

Product owner for Payment Gateway

• Integration of various payment modes including SADAD, MADA and No-Cost EMI to improve customer trust and order conversions
• Managed relations with banks and payment gateway companies (Amazon and CyberSource)

Other Roles and Projects

• Acted as product owner for internal applications including Booking management system (across all products), Promotion and Offers tool and supplier management tool (Flights)
• Acted as product owner for User login and user profile system

Key Achievement

Complete ownership of flights product from conceptualization to release, driving successful sprints for on-time delivery of the product

• Acted as Assistant Product Manager for all products including Holidays, hotels, flights, activities and transfers
• Collaborated with stakeholders to understand business requirements and translate into coherent user stories
• Utilized analytics tools like google analytics, heatmaps and user journey videos to understand user problems and behaviour
• Acted as product owner for third-party flights application
• Managed third-party team of developers for feature development on flights application as per business needs

Key Achievement

Successful release of Hotels product across website and mobile app