Rahul Choudhary
Area Supply Manager
New Delhi
Summary
Dynamic and Versatile person with more than 10 years of experience in Business Operations and strong competitive sales drive, adaptability and preservance. Well versed in driving key performance indicators to achieve budgeted goals.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Area Supply Manager
OYO Hotel & Homes
New Delhi
09.2021 - Current
- Leading a team of 4 BDMs to strategies launch and scale up business operations in new markets.
- Increase inventory size from 1200 SRNs to 4700 SRNs in central & west delhi cluster
- Created effective strategies to target new market after researching and analyzing competitor behavior.
- Increased market share to 60% by reducing competitor presence in assigned territory.
- Negotiated client contracts and agreements to cultivate profitable business transactions, converted and signed MOCA contract with additional take rate of 7-10%, resulted in additional revenue.
Operation Manager
OYO Hotel & Homes
New Delhi
12.2019 - Current
- Responsible for maintaining the availability of 95%+ sellable room nights, generates revenue of appx 70 lacs monthly.
- Handled and led the team of 8 AGMs, 60 indirect repartees with 500+ room inventory, managed the staffing science and tracking day to day operations activity.
- Introduced new methods, practices, and systems to reduce turnaround time. (setup fulfillment centre in south Delhi, resulted in 80% complaint closure in time)
- Reduced opex cost from 320 INR to 205 INR while assessing and verifying billing invoices/expense reports.
City Launcher
OYO Hotel & Homes Pvt Ltd
Nainital
10.2018 - Current
- Successfully launched Homes category in 4 clusters of Nainital (Bhowali, Bhimtal, Ramgarh & Mukteshwar), expanded the supply upto 400+ sellable room nights in 3 months.
- On-boarded 25+ properties in the second month and achieved the acquisition target by 147%.
- Engaging with different stakeholders - vendors, property owners, local and central cross functional teams to deliver the best operational excellence
Cluster Manager
OYO Hotel & Homes Pvt Ltd
Udaipur
11.2017 - Current
- Driving the occupancy rate of existing properties by providing a good stay experience and generated repeat demand of local clients, results in 18% higher occupancy.
- Created SOPs to minimize leakages, generated walk-in revenue which contributed to 10% in total revenue.
- Ensuring a great customer experience and minimize customer escalations, reduced check-in denial escalation to 1.8%.
Sales Team Leader
Oyo Hotel & Homes Pvt Ltd
Gurgaon
01.2016 - Current
- Lead a team of 10 reservation lead and 3 demand managers, generated the online sales opportunities and closure of deals with the key account holders.
- Increased micro-market revenue by 7 times to 1.6 million INR and take rate 4 times by generating 200+ URNs M-o-M.
Quality Analyst Lead
Snapdeal.com
Delhi
09.2014 - 12.2015
- Investigated variances, performed root-cause analysis and documented corrective actions to resolve complications.
- Monitor the quality SLAs of Outsource service partners by doing business level audits.
Project Analyst
Homeshop18.com
Noida
10.2012 - 09.2014
- Generated project health reports for stakeholders and senior personnel, tracking metrics such as [Return] and [Replacement].
- Successfully driven 2 projects on Replacement/Return products and improvised the FCR % & replacement conversion by 9%
Education
Bachelor of Commerce - Business Administration
Delhi University
New Delhi 04.2008 - 05.2010
Skills
Leadership
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Timeline
Area Supply Manager
OYO Hotel & Homes
09.2021 - Current
Operation Manager
OYO Hotel & Homes
12.2019 - Current
City Launcher
OYO Hotel & Homes Pvt Ltd
10.2018 - Current
Cluster Manager
OYO Hotel & Homes Pvt Ltd
11.2017 - Current
Sales Team Leader
Oyo Hotel & Homes Pvt Ltd
01.2016 - Current
Quality Analyst Lead
Snapdeal.com
09.2014 - 12.2015
Project Analyst
Homeshop18.com
10.2012 - 09.2014
Bachelor of Commerce - Business Administration
Delhi University
04.2008 - 05.2010