RAHUL GAIKWAD
Navi Mumbai
Summary
Mechanical Engineer with 15+ years of experience in the industrial tools and MRO sector, including direct exposure to power tools service, product support, technical training, and market development. Experienced in product lifecycle management, technical demonstrations, reseller development, and competitor analysis. Worked with leading brands such as Cromwell, Rothenberger, JK Files (Raymond Group), and Linde India. Strong understanding of power tool applications including grinders, drills, hammers, and cutting tools & other MRO products. Proven ability to support product launches, customer trials, technical troubleshooting, and sales enablement across India.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead – Marketing & Digital (India)
Cromwell India Industrial Supplies Pvt. Ltd.
05.2023 - Current
- Enhanced product positioning, branding, and digital campaigns for multiple MRO categories.
- Collaborated with sales teams on successful product launches, marketing campaigns, and customer engagement initiatives.
- Lead marketing and product promotion initiatives for industrial tools across India.
Senior Executive – Marketing & Technical Support
Cromwell India Industrial Supplies Pvt. Ltd.
02.2016 - 04.2023
- Conducted technical product demonstrations and training sessions for sales teams and dealers, improving sales effectiveness and product familiarity.
- Delivered technical product support for industrial tools and MRO products across India, enhancing customer satisfaction and product knowledge.
- Executed competitor benchmarking and pricing analysis to inform marketing strategy, positioning products competitively in the market.
- Participated in exhibitions and product promotions supporting new product launches.
Assistant Manager – West & South
JK Files India Ltd. (Raymond Group)
03.2015 - 05.2015
- Managed after-sales service, training, warranty, and quality issues for power tools, ensuring customer satisfaction and product reliability.
- Coordinated service technicians and dealers across the region to streamline communication and support.
- Conducted technical training and product demonstrations for dealers and service technicians, enhancing product knowledge and service capabilities.
- Supported service center operations and spare parts management.
Sales Executive
Linde India Ltd.
08.2014 - 03.2015
- Developed new business opportunities, strengthening key client relationships.
- Developed and maintained strong client relationships across diverse sectors.
- Managed industrial customer accounts, facilitating application-based selling of technical products.
- Conducted market research to identify new sales opportunities and trends.
- Collaborated with cross-functional teams to enhance product offerings and customer satisfaction.
Assistant Service Manager
Rothenberger India Pvt. Ltd.
08.2011 - 07.2014
- Managed service center operations, overseeing repair, troubleshooting, and maintenance of industrial tools to ensure operational readiness.
- Coordinated technicians, facilitating timely servicing of machines to minimize downtime and maintain productivity.
- Aided in coordination of service operations for plumbing and heating tools to enhance efficiency.
- Organized and managed schedules for service technicians and customer appointments to improve efficiency.
- Provided training support for new team members on service procedures.
Education
B.E. - Mechanical Engineering
Mumbai University
Thane11-2009
Diploma - Mechanical Engineering
L&T Institute of Technology
01-2005
MBA - Operations Management
DY Patil
Pune03-2026
Skills
- Product Development Support
- New Product Introduction (NPI)
- Technical Product Training
- Industrial Tools & MRO Products
- Product Demonstrations & Trials
- Competitor Benchmarking
- Dealer & Reseller Development
- Technical Troubleshooting
- Marketing Collateral & Product Promotion
- Power Tools Product Management
- Technical training
- Product promotion
Certification
Diploma in CAD – AutoCAD, Pro‑E, CATIA
Personal Information
Marital Status : Married
Nationality : Indian
Linguistic Proficiency : English, Marathi & Hindi
Address: D8-01 Shree Mangal Darshan CHS, Sector-10, Airoli.
Timeline
Lead – Marketing & Digital (India)
Cromwell India Industrial Supplies Pvt. Ltd.
05.2023 - Current
Senior Executive – Marketing & Technical Support
Cromwell India Industrial Supplies Pvt. Ltd.
02.2016 - 04.2023
Assistant Manager – West & South
JK Files India Ltd. (Raymond Group)
03.2015 - 05.2015
Sales Executive
Linde India Ltd.
08.2014 - 03.2015
Assistant Service Manager
Rothenberger India Pvt. Ltd.
08.2011 - 07.2014
B.E. - Mechanical Engineering
Mumbai University
Diploma - Mechanical Engineering
L&T Institute of Technology
MBA - Operations Management
DY Patil