Swapnil Patil
Pune
Summary
13+ years of total experience in IT Infra. Administration Azure certified. Knowledge of JIRA tool. Multi-site Backup and DR management Networking Firewall administration Linux AD forest management and administration SSL Software License management Exposure to AWS and Google Cloud. Creative IT Engineer practiced at finding novel solutions to diverse technical problems. Comfortable maintaining and repairing wide-ranging systems. Skilled at both initial design planning and legacy asset maintenance. Expert at full IT lifecycle concerns on small or large scale. Resourceful IT Engineer skilled at exploiting available assets and optimizing resources to benefit companies of any scale. Eager to take responsibility for systems. Creative developer of cost-effective and customized solutions for all levels of technical problems.
Overview
17
17
years of professional experience
Work History
Lead IT Engineer
Great Software Laboratory
Pune
01.2011 - Current
- Handling Windows AD Environment for GS Lab locations
- Cloud Administration Azure and GCP
- Executing security processes/solutions like DLP, Endpoints, Full disk encryptions, Firewalls, Mac based authentication, MFA
- Represented IT for audits and compliances such as ISO 27001, HIPAA and GDPR
- AD- SSL certificate-based authentication-based Wi-Fi access
- Handling all GS Lab public domains and SSL certificates
- L2 Switches configuration
- Sophos XG Firewall administration
- Asset Management for the organization
- Linux Server handling/creating for IT and as per project requirement
- Attending Client calls to fulfil their IT requirements at GS Lab.
Desktop Support Engineer
WNS/CommNet
Pune
02.2010 - 01.2011
- Installation & Configuration of all Windows versions Like Windows 98, WinNT, Windows 2K, XP, etc
- Software Installation and Troubleshooting (All type of s/w as per customer Requirement like MS-Office, Antivirus, visual studio, and all other general software’s etc.) Updating latest security fixes & critical updates released by Microsoft
- Doing the Ghost images on Desktop through network and also manually by floppies Maintaining Branded Systems Desktop like (Dell, IBM) Desktops and HP Think line
- Provide access to users for server applications.
Desktop Support Engineer
Global Sourcing Group (Current Name: - Sakon)
Pune
08.2008 - 02.2010
- Managing & Maintaining users, computers & groups using Active directory
- Creating user profiles in Active Directory
- Manage users and group
- Maintaining and Troubleshooting Local Area Network (LAN).
Trainee Desktop Support Engineer
WNS global services Pvt. Ltd.
Pune
07.2007 - 07.2008
- Software Installation and Troubleshooting (All type of s/w as per customer Requirement like MS-Office, Antivirus, visual studio, and all other general software’s etc.) Updating latest security fixes & critical updates released by Microsoft
- Installation of various Hardware devices such as Scanners, Printers, RAM etc.
Skills
- O365
- Active Directory
- Google Workspace
- SSO/MFA
- WSUS
- SSL
- Linux
- Backup & DR management
- JIRA
- Gitlab
- Azure
- Software Licensing
- Proxmox
- Terraform
- AWS
- Google Cloud
- Hyper-V
- VM ware vCentre
- Mobile Application Development
- Business Intelligence
- Software testing
- Software Development
- Web development
- Machine Learning
- Technical Documentation
- Product Development Testing
- System Design
- Competitor Monitoring
- Web development expertise
- Design support
- Sales Support
- Web design knowledge
- Product development support
- Model Building
- Project management mastery
- Troubleshooting and diagnosis
- Equipment monitoring
- Troubleshooting and resolution
- File Management
- Computer Programming
- Technical consulting
Personal Information
Title: Lead IT Engineer
Experiencelevel
Expert
Educationcertifications
- Diploma in Computer H/W Networking from MSBTE
- Azure 900 certification
Timeline
Lead IT Engineer
Great Software Laboratory
01.2011 - Current
Desktop Support Engineer
WNS/CommNet
02.2010 - 01.2011
Desktop Support Engineer
Global Sourcing Group (Current Name: - Sakon)
08.2008 - 02.2010
Trainee Desktop Support Engineer
WNS global services Pvt. Ltd.
07.2007 - 07.2008
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