Rahul Gandhi
Bangalore
Summary
Senior management professional, bringing strategic leadership and operational excellence to drive organizational success. Skilled in project management, team collaboration, and process optimization with keen focus on achieving results. Adept at navigating complex challenges, fostering culture of accountability, and adapting to evolving business needs. Known for strong decision-making, effective communication, and building high-performing teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Manager SME
Sodexo
Bengaluru, India
08.2025 - Current
- Led cross-functional teams to implement strategic initiatives and achieve organizational goals.
- Developed and monitored key performance indicators to enhance operational efficiency.
- Streamlined processes, reducing project turnaround time and improving resource allocation.
- Mentored junior managers, fostering professional growth and knowledge sharing within the team.
- Collaborated with executive leadership to develop long-term strategies for sustainable growth.
Business Development & Operations Manager
Apollo Sindoori Hotels Ltd
Bangalore
06.2024 - Current
- Spearhead business development initiatives, identifying and securing new catering service opportunities.
- Develop and maintain strong client relationships, ensuring client satisfaction and addressing service feedback promptly.
- Oversee operations for catering services, focusing on quality control, hygiene, and food safety.
- Collaborate with cross-functional teams to design and implement cost-effective service strategies.
- Successfully expanded operations by launching services at new locations, including MVJ Medical College, Apollo Ayurvaid, Golden Bee School, etc.
- Lead operational staff training programs to ensure continuous service excellence.
Unit Manager
Compass India Food Service Pvt Ltd
Bangalore
06.2022 - 06.2024
- Managed client relationships for key accounts, including DELL, Hotstar, and Fidelity.
- Ensured seamless communication and service delivery for client sites.
- Oversaw the execution of food festivals, promotions, and events to enhance client satisfaction.
- Monitored daily updates of MIS sheets and maintained operational records.
- Ensured compliance with SOPs, hygiene, food safety, and operational excellence standards.
Business Development Executive
Rent My Stay
02.2021 - 05.2022
- Identified potential business opportunities and generated leads through outbound calling and networking.
- Conducted property inspections and provided detailed reports to clients.
- Implemented upselling techniques to improve revenue and conversion rates.
- Analyzed customer profiles and created strategies for growth.
Site Head Operations
HungerBox
07.2018 - 09.2020
- Managed daily operations across six cafeterias, serving over 56 food counters.
- Supervised vendor activities, ensuring quality control and compliance with standards.
- Conducted regular training sessions for vendor staff to maintain operational efficiency.
- Coordinated with clients through monthly review meetings and employee focus groups.
- Organized food festivals and external events to enhance employee engagement.
Front office Executive
Hotel Swarna Palace
08.2016 - 06.2018
- Facilitated smooth guest check-ins and check-outs, ensuring a positive customer experience.
- Addressed guest queries and coordinated with various departments to resolve issues.
- Managed billing processes and utilized upselling techniques to maximize revenue.
Education
BHM -
Institute of Hotel Management and Catering Technology
Trivandrum, Kerala01.2016
IHO - undefined
Gesto Culinary and Hospitality Academy
Vijayawada, Andhra Pradesh01.2013
SSC - undefined
Sree Arunodaya English Medium School
Visakhapatnam, Andhra Pradesh01.2011
Skills
- Operations Management
- Client Relationship Management
- Team Leadership and Training
- Vendor Management
- Customer service
- Event Planning
- Strategic planning
- Process improvement
Certification
- AI certification
- Got certified from "Freedom with AI" by attending Masterclass Webinar.
- Oct 2024
Languages
Telugu
English
Hindi
Kannada
Hobbies
Cooking, Listening to Music, Chess
Courses
- Industrial Training
- Trained in all four operational departments such as Front Office, Housekeeping, F&B Service & Food production.
- Apr 2015
Declaration
I hereby declare that all the information provided above is true and accurate to the best of my knowledge. Bangalore rahul gandhi
Timeline
Senior Manager SME
Sodexo
08.2025 - Current
Business Development & Operations Manager
Apollo Sindoori Hotels Ltd
06.2024 - Current
Unit Manager
Compass India Food Service Pvt Ltd
06.2022 - 06.2024
Business Development Executive
Rent My Stay
02.2021 - 05.2022
Site Head Operations
HungerBox
07.2018 - 09.2020
Front office Executive
Hotel Swarna Palace
08.2016 - 06.2018
IHO - undefined
Gesto Culinary and Hospitality Academy
SSC - undefined
Sree Arunodaya English Medium School
BHM -
Institute of Hotel Management and Catering Technology