Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
RAHUL GARG

RAHUL GARG

PUNE

Summary

Veteran IT Manager with 20 years leading organizational technology strategy. Adept and knowledgeable at installing and maintaining hardware, software and networking updates. Trains and oversees dedicated tech team to provide maintenance, troubleshooting and IT support. Drafts organizational policy to define standards for technology oversight and use.

Overview

19
19
years of professional experience
1
1
Certification

Work History

IT Manager

Indian Air Force
12.2013 - Current
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
  • Coordinated IT operations activities to deliver smooth flow of daily business needs.
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
  • Guided organizational technology strategy and roadmaps.
  • Oversaw IT department operations and training.
  • Created and terminated user's accounts from start to finish in business applications.
  • Demonstrated familiarity with latest hardware, software and networking technology.
  • Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
  • Coordinated technical training and personal development classes for staff members.
  • Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
  • Assisted in development of long-term strategies to grow department and resources.
  • Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
  • Supported implementation of warehouse management system software applications to enable centralized management of tasks.

System Administrator

Indian Air Force
06.2010 - 11.2013
  • Worked with users to determine areas of technology in need of improved usability.
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Provisioned new software and hardware for use, following established security policies.
  • Managed onboarding and offboarding of employees.
  • Established network specifications and analyzed workflow, access, information and security requirements.
  • Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
  • Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
  • Served as subject matter expert on proposed technology purchases.
  • Monitored temperature and power draw to immediately detect faults and failures.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Diagnosed and resolved hardware and software issues.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Implemented and maintained virtual private networks.
  • Performed network security design and integration duties.

Network Administrator

Indian Air Force
04.2005 - 05.2010
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Monitored system performance and responded to alerts.
  • Diagnosed and resolved hardware and software issues.

Education

Master of Commerce - Accounting And Business Management

Annamalai University
Pune
05.2021

PGDCA - Computer And Information Sciences

Punjab Technical University
Chandigarh
04.2014

Diploma in Electronics - Electrical, Electronics And Communications Engineering

IGNOU
New Delhi
06.2012

Bachelor of Commerce - Business Administration And Management

IGNOU
New Delhi
12.2010

Skills

  • Team Collaboration
  • Information Confidentiality
  • Risk Mitigation Planning
  • IT Resource Use
  • Cybersecurity Best Practices
  • Quality Assurance
  • Technical Troubleshooting
  • Documentation Management
  • Documentation and Reporting
  • Change Management
  • Team Development
  • Infrastructure Development
  • Budget Control
  • Infrastructure Planning
  • Project Coordination
  • Project Planning
  • Project Leadership
  • Budget Administration

Certification

  • CISA - Certified Information Systems Auditor, C-DAC
  • Microsoft Certified Solutions Expert, Microsoft
  • Microsoft Certified Solutions Associate, Microsoft
  • Certification Course in Artificial Intelligence, C-DAC
  • Windows Server Administration, SLR Infotech
  • Network Security Certification, C-DAC
  • Web designing Certification, Jetking
  • Certificate in security management of strategic installations, IGNOU
  • Certificate in Hardware and Networking

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Timeline

IT Manager

Indian Air Force
12.2013 - Current

System Administrator

Indian Air Force
06.2010 - 11.2013

Network Administrator

Indian Air Force
04.2005 - 05.2010

Master of Commerce - Accounting And Business Management

Annamalai University

PGDCA - Computer And Information Sciences

Punjab Technical University

Diploma in Electronics - Electrical, Electronics And Communications Engineering

IGNOU

Bachelor of Commerce - Business Administration And Management

IGNOU

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