Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rahul Gopale

DevOps And End User Computing Professional
Pune

Summary

Accomplished DevOps and End User Computing professional with 16+ years of experience in CI/CD tools, AWS Cloud computing, Agile and ITIL practices and framework, software packaging and deployment etc.

Overview

17
17
years of professional experience
8
8
years of post-secondary education
8
8
Certifications

Work History

Agile Scrum Master

Barclays
10.2022 - Current
  • Worked closely with business stakeholders and analysts to understand software requirements.
  • Created Product backlog queue for the software requirements.
  • Created and drove software development stories in line with BDD and TDD frameworks.
  • Moderated daily scrum call.
  • Facilitated/supported team members with delivery difficulties and impediments.
  • Conducted retrospectives with the scrum team.
  • Reported progress for sprints.

DevOps Engineer

Barclays
07.2021 - Current
  • Experience of DevOps CI/CD processes & tools such as Jenkins, GIT, Docker, Kubernetes, Nexus, SonarQube, Jira, Xray, Confluence, Kibana, Nagios, Python, Chef, Ansible, Terraform and AWS cloud computing etc.
  • Created and managed bitbucket repositories.
  • Helped users with check-ins, conflicts, peer reviews, merges, branching and restoration tasks etc.
  • Did end to end CI/CD setup using AWS infrastructure, Jenkins and Docker.
  • Setup CI/CD for code deployments.
  • Utilized Kibana and Cloud Watch to monitor resources such as EC2, EBS volumes, and RDS etc.
  • Provisioned, configured and managed Infra using Terraform, Ansible and Chef scripts.
  • Setup databases in AWS using RDS and configured instance backup using snapshots.
  • Created Snapshots and Amazon machine images (AMIs) of instances for backup and for creating machine clones
  • Setup /Managed Linux and windows servers on Amazon Cloud (EC2, VPC, ELB, IAM, S3, AMI, Route 53, Security Groups, Cloud Watch).

Release Manager

Barclays
10.2018 - 10.2022
  • Managed release schedules effectively, ensuring timely delivery of multiple software(s) within tight deadlines.
  • Mentored junior team members in release management best practices, fostering a culture of continuous learning and professional growth within organization.
  • Coordinated testing efforts across various departments to validate release readiness, ensuring high-quality products before deployment.
  • Facilitated post-release debriefs with team members to identify areas of improvement, driving continuous process refinement over time.
  • Developed robust contingency plans for unforeseen challenges, ensuring minimal impact on project delivery and customer satisfaction.
  • Maintained version control systems meticulously, ensuring accurate tracking and easy rollback capabilities when necessary.
  • Enhanced communication between development and operations teams for smooth releases, minimizing downtime and disruptions.
  • Identified risks and dependencies early in the process, enabling proactive mitigation strategies to protect project timelines.
  • Proactively managed stakeholder expectations throughout the release cycle by providing timely updates on progress and addressing concerns promptly.
  • Collaborated with cross-functional teams to ensure successful product launches, incorporating valuable feedback from stakeholders.
  • Developed comprehensive release documentation for seamless handoff to support teams, improving end-user satisfaction postlaunch.
  • Coordinated scheduled releases and updates.
  • Coordinated with external vendors to deliver IT project components.
  • Communicated project updates to stakeholders at all levels.

Blue Optima Admin

Barclays
12.2020 - 12.2021
  • Build and maintained server estate in AWS cloud using terraform and chef recipes.
  • On-boarded GIT repositories and users.
  • Shared repo processing stats and daily health checks.
  • Load balanced servers for processing of GIT repositories.
  • Generated ACL feeds for system uploads for tracking and user control etc.
  • Worked with vendor support for service issues.

Packaging Lead

Barclays
06.2013 - 10.2018
  • Monitored ticketing queue to assign tasks.
  • Monitored chat channels for technical queries.
  • Created and shared monthly reports.
  • Reviewed monthly deliveries with respective engineers.
  • Validated and approved change requests.
  • Assisted colleagues with technical issues to firefight escalations.
  • Collaborated with software delivery teams to streamline processes.
  • Identified and drove system improvements.
  • Shared feedbacks and ratings for yearly appraisals.
  • Closed/fixed vulnerabilities/gaps identified in internal TCSA audit.
  • Decommissioned/replaced legacy servers and applications identified in BICEP control.
  • As BCM Coordinator, verified service delivery capability from disaster recovery site.
  • Represented packaging at local Tech forums and brown bag sessions etc.

Packaging Engineer

Barclays
06.2012 - 06.2013
  • Worked as technical SPOC for APPV, SCCM, AD and Citrix etc. issues.
  • Worked with Desktop, Citrix, server and deployment support teams to understand and fix technical issues.
  • Worked with requesters to provide end-to-end delivery of applications, AD/Citrix/AppSense policies and certificates.
  • Created automations for package installations using VB and PowerShell etc.
  • Deployed applications to Citrix servers and published them for end users.
  • Troubleshooted installed applications for functional and deployment issues.
  • Created and managed high priority complex packages.
    Involved in QA automation for Windows installer packages (to adhere to Microsoft’s best practices).
  • Identified gaps in current process and suggested system improvements.
  • Successfully delivered POC for Cloudhouse, ThinAPP, AppVolumes, Symantec Workplace Virtualization, APPDNA and SysTrack integration etc.

Sr. System Engineer

Wipro
10.2010 - 05.2012
  • Validate application source.
  • Create installers for windows desktops & servers (Citrix) machines using Admin Studio/WIX.
  • Create AutoIT wrappers to install MSI packages
    Quality review packaged applications.
  • Deploy packages using Altiris & SCCM 2007
    Troubleshoot application installations for deployment issues
    Work with onsite coordinator for package testing and user sign off for live release.
  • Raised and coordinated package go live changes.
  • Setup applications for live use on Citrix servers.
  • Create build guides for Project setups.
  • Train new team members.

Software Engineer

Dell International Services
08.2007 - 09.2010
  • Setup VM’s for application source validation and package testing.
  • Validate application source.
  • Create windows installers as per Microsoft best practices using Wise package studio and Installshield etc.
  • Perform ICE and ACE validation checks.
  • Work with QA team to resolve issues if any.
  • Check packages with onsite co-coordinator.
  • Complete package handover document.

Internship Student

Software Institute For Rural Development
01.2007 - 08.2007

Education MIS

  • Project to inter connect Municipal schools with head office for real time data sharing for effective decision-making.
  • Worked as a team member on project modules and forms using technologies ASP.Net, C#, JavaScript, Html, SQL Server and Crystal Reports.

Employment Guarantee Scheme (Maharashtra)

  • Project to generate work estimates for schemes identified under Employment guarantee scheme.
  • Worked as a team member on project modules and forms using technologies VB, MS-Access and Crystal Reports.

Education

Master of Business Administration - Operations Management

Sikkim Manipal University
Pune, India
06.2014 - 06.2016

Master of Computer Applications -

IICMR, Pune University
Pune, India
06.2004 - 06.2007

Bachelor of Science | Electronics -

Modern College, Pune University
Pune, India
06.2001 - 06.2004

Skills

    CI/CD processes and tools

AWS cloud computing

Terraform, ansible and chef scripting

Agile and ITIL practices, frameworks and tools

Application packaging, virtualization and streaming

Windows software deployment

Citrix hosted application and VDI management

Windows and AppSense Policy creation and deployment

Python, PowerShell and bash etc scripting

Certification

Certified ScrumMaster

Timeline

Certified ScrumMaster

12-2023

ICAGILE Product Owner

03-2023

AWS solution Architect certification

01-2023

Agile Scrum Master

Barclays
10.2022 - Current

DevOps Engineer

Barclays
07.2021 - Current

Blue Optima Admin

Barclays
12.2020 - 12.2021

ICAGILE Certified Professional

03-2019

Release Manager

Barclays
10.2018 - 10.2022

ITIL Foundation

09-2018

Master of Business Administration - Operations Management

Sikkim Manipal University
06.2014 - 06.2016

Packaging Lead

Barclays
06.2013 - 10.2018

Packaging Engineer

Barclays
06.2012 - 06.2013

MCTS 70 - 401 Microsoft System Center Configuration Manager 2007

02-2012

MCTS 70 - 640 Windows Server 2008 Active Directory

02-2012

MCTS 70 - 656 Microsoft Desktop Optimization

02-2011

Sr. System Engineer

Wipro
10.2010 - 05.2012

Software Engineer

Dell International Services
08.2007 - 09.2010

Internship Student

Software Institute For Rural Development
01.2007 - 08.2007

Master of Computer Applications -

IICMR, Pune University
06.2004 - 06.2007

Bachelor of Science | Electronics -

Modern College, Pune University
06.2001 - 06.2004
Rahul GopaleDevOps And End User Computing Professional