Rahul Gopale

• Worked closely with business stakeholders and analysts to understand software requirements.
• Created Product backlog queue for the software requirements.
• Created and drove software development stories in line with BDD and TDD frameworks.
• Moderated daily scrum call.
• Facilitated/supported team members with delivery difficulties and impediments.
• Conducted retrospectives with the scrum team.
• Reported progress for sprints.

• Experience of DevOps CI/CD processes & tools such as Jenkins, GIT, Docker, Kubernetes, Nexus, SonarQube, Jira, Xray, Confluence, Kibana, Nagios, Python, Chef, Ansible, Terraform and AWS cloud computing etc.
• Created and managed bitbucket repositories.
• Helped users with check-ins, conflicts, peer reviews, merges, branching and restoration tasks etc.
• Did end to end CI/CD setup using AWS infrastructure, Jenkins and Docker.
• Setup CI/CD for code deployments.
• Utilized Kibana and Cloud Watch to monitor resources such as EC2, EBS volumes, and RDS etc.
• Provisioned, configured and managed Infra using Terraform, Ansible and Chef scripts.
• Setup databases in AWS using RDS and configured instance backup using snapshots.
• Created Snapshots and Amazon machine images (AMIs) of instances for backup and for creating machine clones
• Setup /Managed Linux and windows servers on Amazon Cloud (EC2, VPC, ELB, IAM, S3, AMI, Route 53, Security Groups, Cloud Watch).

• Managed release schedules effectively, ensuring timely delivery of multiple software(s) within tight deadlines.
• Mentored junior team members in release management best practices, fostering a culture of continuous learning and professional growth within organization.
• Coordinated testing efforts across various departments to validate release readiness, ensuring high-quality products before deployment.
• Facilitated post-release debriefs with team members to identify areas of improvement, driving continuous process refinement over time.
• Developed robust contingency plans for unforeseen challenges, ensuring minimal impact on project delivery and customer satisfaction.
• Maintained version control systems meticulously, ensuring accurate tracking and easy rollback capabilities when necessary.
• Enhanced communication between development and operations teams for smooth releases, minimizing downtime and disruptions.
• Identified risks and dependencies early in the process, enabling proactive mitigation strategies to protect project timelines.
• Proactively managed stakeholder expectations throughout the release cycle by providing timely updates on progress and addressing concerns promptly.
• Collaborated with cross-functional teams to ensure successful product launches, incorporating valuable feedback from stakeholders.
• Developed comprehensive release documentation for seamless handoff to support teams, improving end-user satisfaction postlaunch.
• Coordinated scheduled releases and updates.
• Coordinated with external vendors to deliver IT project components.
• Communicated project updates to stakeholders at all levels.

• Build and maintained server estate in AWS cloud using terraform and chef recipes.
• On-boarded GIT repositories and users.
• Shared repo processing stats and daily health checks.
• Load balanced servers for processing of GIT repositories.
• Generated ACL feeds for system uploads for tracking and user control etc.
• Worked with vendor support for service issues.

• Monitored ticketing queue to assign tasks.
• Monitored chat channels for technical queries.
• Created and shared monthly reports.
• Reviewed monthly deliveries with respective engineers.
• Validated and approved change requests.
• Assisted colleagues with technical issues to firefight escalations.
• Collaborated with software delivery teams to streamline processes.
• Identified and drove system improvements.
• Shared feedbacks and ratings for yearly appraisals.
• Closed/fixed vulnerabilities/gaps identified in internal TCSA audit.
• Decommissioned/replaced legacy servers and applications identified in BICEP control.
• As BCM Coordinator, verified service delivery capability from disaster recovery site.
• Represented packaging at local Tech forums and brown bag sessions etc.

• Worked as technical SPOC for APPV, SCCM, AD and Citrix etc. issues.
• Worked with Desktop, Citrix, server and deployment support teams to understand and fix technical issues.
• Worked with requesters to provide end-to-end delivery of applications, AD/Citrix/AppSense policies and certificates.
• Created automations for package installations using VB and PowerShell etc.
• Deployed applications to Citrix servers and published them for end users.
• Troubleshooted installed applications for functional and deployment issues.
• Created and managed high priority complex packages.
  Involved in QA automation for Windows installer packages (to adhere to Microsoft’s best practices).
• Identified gaps in current process and suggested system improvements.
• Successfully delivered POC for Cloudhouse, ThinAPP, AppVolumes, Symantec Workplace Virtualization, APPDNA and SysTrack integration etc.

• Validate application source.
• Create installers for windows desktops & servers (Citrix) machines using Admin Studio/WIX.
• Create AutoIT wrappers to install MSI packages
  Quality review packaged applications.
• Deploy packages using Altiris & SCCM 2007
  Troubleshoot application installations for deployment issues
  Work with onsite coordinator for package testing and user sign off for live release.
• Raised and coordinated package go live changes.
• Setup applications for live use on Citrix servers.
• Create build guides for Project setups.
• Train new team members.

• Setup VM’s for application source validation and package testing.
• Validate application source.
• Create windows installers as per Microsoft best practices using Wise package studio and Installshield etc.
• Perform ICE and ACE validation checks.
• Work with QA team to resolve issues if any.
• Check packages with onsite co-coordinator.
• Complete package handover document.

Education MIS

• Project to inter connect Municipal schools with head office for real time data sharing for effective decision-making.
• Worked as a team member on project modules and forms using technologies ASP.Net, C#, JavaScript, Html, SQL Server and Crystal Reports.

Employment Guarantee Scheme (Maharashtra)

• Project to generate work estimates for schemes identified under Employment guarantee scheme.
• Worked as a team member on project modules and forms using technologies VB, MS-Access and Crystal Reports.