Rahul Gupta

Responsible for achieving assigned primary and secondary sales objectives in the territory on monthly & quarterly and annual basis.

Implemented systems and procedures to increase sales.

Handling Government clients like CSD & CPC.
Coordinate with CSD Depots & ensuring SKUs in CSD, & timely billing collection.
Developing & maintaining relationship with Officer level posts who are heading CSD depots.

• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Collaborated with internal teams, such as product development and customer support, to ensure seamless client experience throughout the sales process.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.

• Conducted research to address shipping errors and packaging mistakes.
• Handled cash transactions securely when required for payment-on-delivery orders, maintaining accuracy in financial records.
• Integrated warehouse operations with existing and new business processes.

• Trained new team members by relaying information on company procedures and safety requirements.
• Addressed and resolved customer complaints in polite and professional manner.
• Assisted with inventory counts and stocking of merchandise.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.