RAHUL GUPTA
HARDOI
Overview
14
14
years of professional experience
1
1
Certification
Work History
Relationship Manager
MG MOTORS
LUCKNOW
03.2022 - Current
- Addressed customer questions and concerns regarding products and services.
- Established strong relationships with clients through regular, personalized communication.
- Provided exceptional customer service by responding promptly to inquiries and resolving issues in a timely manner.
- Competition Analysis by visiting market.
- Maintained in-depth knowledge of Products and Services offered by brand.
- Implemented strategies aimed at improving overall customer satisfaction levels.
CCE
VODAFONE
LUCKNOW
09.2011 - 03.2012
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Maintained updated knowledge through continuing education and advanced training.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
SGRR
HARDOI03-2008
Skills
- Customer service
- Client relationship management
- CRM implementation
- Market analysis
- Competitive analysis
- Problem solving
- Time management
- Sales support
- Business development expertise
- Problem-solving
- Team building leadership
Accomplishments
- Awarded with the MG Sales Rolling Trophy Dec'22
Languages
Hindi
First Language
Affiliations
Participated in Nehru Yuva Kendra ,Cultural Event held at Nashik.
Certification
- Awarded many times as Sales Best Performer of the Month
Timeline
Relationship Manager
MG MOTORS
03.2022 - Current
CCE
VODAFONE
09.2011 - 03.2012
High School Diploma -
SGRR