Rahul Jaichandra
Manager - Cockpit Crew Rostering (Planning)
Gurgaon
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, resource utilization and regulatory requirements of industry operations. Talented leader with analytical approach to roster planning and day-to-day problem-solving.
Overview
13
13
years of professional experience
10
10
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Manager - Cockpit Crew Planning
Spicejet Ltd
Gurgaon
06.2011 - Current
- Effective Planning and Execution cockpit crew roster in line with Company rules and regulations.
- Optimum utilization of crew by keeping safety and cost in mind
- Coached new hires on company processes while managing employees to achieve maximum production.
- Created new methodologies to improve planning process and results.
- Established team priorities, maintained schedules and monitored performance.
TSE (L2) for Sage Software (ACT Database)
Sutherland Global Services
Chennai
08.2007 - 04.2009
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Oversaw troubleshooting, technical issue resolution and consulting services to upgrade technology infrastructure.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
Education
PGDBM - Planning And Management
IIPM
New Delhi 08.2009 - 05.2011
Bachelor of Engineering - Electronics And Communications Engineering
Easwari Engineering College (Anna University)
Chennai 05.2003 - 06.2007
12th - Science
SVM Higher Secondary School
Chennai 04.2001 - 03.2003
10th - Science
Patna Central School
Patna 04.1998 - 04.2000
Skills
Roster Planning of Cockpit Crew
Staff Management
Verbal and written communication
Operations management
Schedule optimization
Certification
Fatigue Risk Management System Training Course
Hobbies
- Exploring new places.
- Playing Cricket.
- Listening to music.
Timeline
Safety Management System (SMS)
09-2022
Fatigue Risk Management System Training Course
02-2021
Manager - Cockpit Crew Planning
Spicejet Ltd
06.2011 - Current
PGDBM - Planning And Management
IIPM
08.2009 - 05.2011
TSE (L2) for Sage Software (ACT Database)
Sutherland Global Services
08.2007 - 04.2009
Bachelor of Engineering - Electronics And Communications Engineering
Easwari Engineering College (Anna University)
05.2003 - 06.2007
12th - Science
SVM Higher Secondary School
04.2001 - 03.2003
10th - Science
Patna Central School
04.1998 - 04.2000