RAHUL KAPOOR
Summary
Proven expertise in creating and managing Change and Release for mainstream and downstream applications for enterprise-wide platforms aimed at optimising business operations and reducing business disruptions arising due to Changes. Demonstrated success in executing Change and Release for high-visibility SAP projects, within time, budget, and quality requirements. Driving change agenda in CAB (Change Advisory Board) and planning Release Calendar for time bound deployments.
Overview
15
15
years of professional experience
2
2
Certification
Work History
SAP Change and Release Manager
TATA CONSULTANCY SERVICES
08.2018 - Current
- Directed Change and Release for Jaguar land Rover’s environments, BAU and Projects. Ensuring governance around changes and optimized downtime windows for the quarterly Major releases across the application landscape.
- Created and managed Change and Release calendar for Jaguar Land Rover’s ongoing/inflight projects that valued over £ 350M. The calendar included all activities scheduled during a given year thereby giving an early heads up to project and business on preparation.
- Planning Schedule of Release for deployment, communicating with key Stakeholders for inputs and agreement of the schedule.
- Improving on the established process to reduce deployment wait times.
- Co-ordinate and manage Stakeholders within teams and Business for conflict resolution.
- Highlight potential risks in the existing solution. Leading to risk logging and providing risk report to higher Management, when required coordinating and communicating with teams and Business to mitigate the highlighted Risks.
- Setting processes like Peer Review and UT apart from usual UAT from business users, Impact analysis (for technical Changes) to make sure the quality of deliverables/fixes are high, thus reducing the chances of failures post deployment.
- Attend Daily CAB meeting driven by Steering committees as well as driving CAB agenda for SAP
- Following Agile methodology and DEVOPS best practices of CI/CD
- In-depth knowledge of DevOps tools like JIRA for release management and BMC Remedy.
- Collaborated with cross-functional teams to ensure successful deployments, incorporating valuable feedback from stakeholders.
SAP SuccessFactors RCM/RMK and C4C Consultant
TATA CONSULTANCY SERVICES
07.2015 - 08.2018
- Directed the implementation and support for new and extending existing application over C4C for Jaguar Land Rover
- This includes applications from modules such as CRM, HR and Supply chain in C4C
- Led the design and blueprint workshops for customers multimillion projects; provided solutions on extending Cloud solution (C4C) to existing ERP applications while ensuring SAP’s Best practise is followed.
- Proven expertise in SAP SF RCM and RCM configuration along with Integration Centre.
- Worked on enabling Story Reports, Setting UP IAS for Authentication, Managing RBP, Configuring Position Management Business Rules, Configuring RCM templates for Candidates Application and Job Requisition.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Data Migration SME
TATA CONSULTANCY SERVICES, INDIA
10.2014 - 06.2015
- Responsible for creation and maintenance of Portal objects (Roles/Worksets/Iview) on SAP EP.
SAP Enterprise Portal (EP) Consultant
ACCENTURE, INDIA
08.2009 - 10.2014
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Managed client relationships through regular check-ins and updates on project progress.
- Worked in EP for creation od iviews, worksets, roles, etc.
- Maintaining the configuration through .epa and .kmc import/export in higher environments.
- Monitoring logs and traces in SAP Netweaver Admin console
Education
Bachelor of Technology in Computer Science - Computer Engineering Technology
Rajasthan University
Swami Keshwanand Institute Of Technology 07.2008
Skills
- Leading teams
- Deployment Strategies
- Developing relationships
- Quality Control Standards
- Stakeholder Management
- Release planning
- Release scheduling
- Driving Team building & Training
Certification
SAP SuccessFactors RCM and RMK
SAP Cloud for Customer
Timeline
SAP Change and Release Manager
TATA CONSULTANCY SERVICES
08.2018 - Current
SAP SuccessFactors RCM/RMK and C4C Consultant
TATA CONSULTANCY SERVICES
07.2015 - 08.2018
Data Migration SME
TATA CONSULTANCY SERVICES, INDIA
10.2014 - 06.2015
SAP Enterprise Portal (EP) Consultant
ACCENTURE, INDIA
08.2009 - 10.2014
Bachelor of Technology in Computer Science - Computer Engineering Technology
Rajasthan University
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