Rahul Khandagale
Global Payroll Lead
Chembur
Summary
Results-driven HR professional with 14 years of experience in HR operations, consistently demonstrating excellence within reputable organizations. Proven ability to achieve organizational objectives through strategic HR initiatives and innovative problem-solving. Eager to embrace broader responsibilities and leverage skills to contribute effectively to the success of a dynamic company. Prepared to tackle new challenges and deliver impactful results in a forward-thinking environment.
Overview
20
20
years of professional experience
Work History
Lead Analyst - Payroll
Travelex India Pvt. Ltd.
06.2017 - Current
- Oversee payroll processes for accurate and timely salary disbursement and compliance with internal and statutory requirements.
- Streamline the payroll process by identifying areas to increase in efficiency and accuracy.
- Update the process documents, SOP with the company policy changes and statutory changes.
- Ensure financial alignment by collaborating with the finance team for payroll entries in GL accounting.
- Identify and mitigate potential risks in payroll processing, highlight it to stakeholders.
- Lead and mentor the payroll team to foster a collaborative and high performing work environment within team.
- Enhance employee satisfaction by resolving payroll queries promptly and within TAT.
- Ensuring all SLA’s are met and payroll is accurate and on time.
- Scheduling regular meetings with stakeholders to discuss payroll challenges and plan critical activities.
- Team reporting and payroll dashboards.
- Reviewing vendor invoices and update invoice tracker.
Subject Matter Expert
ACCENTURE(HRO)
09.2011 - 06.2017
- Processing end to end employee life cycle in payroll system which includes new hires set up, terminations, dept./sup. changes, cost center changes, promotions, comp. changes, transfers, company changes etc.
- Processing mass annual compensation changes through uploads spreadsheets.
- Creating new job codes, location code, department ids in PeopleSoft table.
- Reviewing payroll reports, gross to net, cost center changes, bank account changes, variance reports
- On the basis of FMLA paperwork, updating employee’s timesheet with correct leave codes.
- Contact employee’s healthcare provider to determine the leave duration and confirm return to work date. Accordingly, update employee’s records in payroll system.
Sr. Customer Services Associate
WNS Global services (P) Ltd.
03.2009 - 08.2011
- Setup new client’s investment accounts for Ameriprise Bank (U.S.)
- Update confidential information on existing client’s accounts.
- Ensuring to meet all the service levels agreements in terms of quality and timelines.
- Providing end-to-end resolution to the customer complaints/issues.
- Ensure daily cases received through various request channels are actioned and resolved within specified TAT.
- Keep regular check on new team member’s understanding through Knowledge Test and providing OJT and clarify all their processing doubts.
Customer Support Executive
Reliance BPO Pvt. Ltd.
01.2006 - 10.2008
- Handling customer’s queries and phone calls related to zapak.com online gaming portal.
- Supporting escalation team to resolve customer’s issues at the earliest.
- To maintain regular interaction with technical team to provide on time resolution to customer.
Education
Commerce Graduate -
Mumbai University
01.2005
Skills
Payroll implementation and payroll transition
Project planning
Stake holder management
Employee life cycle management
Global Payroll (US, ANZ, SG, MY, TH, Czech)
Team reporting
Projects
- Dayforce implementation: - Successfully implemented new payroll system Dayforce for US Payroll.
- Payroll transitioned: - Successfully transitioned ANZ Payroll to GCC (Mumbai) Center.
Soft Skills
Workday, Dayforce, Ceridian HPW, Peoplesoft, SAP
Gaps in Employment
- Duration: June 2005 to Dec. 2005, In months: 7 months, Reason: It was an initial period where I was looking for a job as a fresher
- Duration: Nov. 2008 to Feb. 2009, In months: 4 months, Reason: Had to leave the job due to process shut down. It took 4 months to get new opportunity
Disclaimer
I hereby declare that all the information provided by me in this resume is factual and correct to the best of my knowledge and belief.
Date: June 2025, Place: Mumbai,
Rahul A. Khandagale
Timeline
Lead Analyst - Payroll
Travelex India Pvt. Ltd.
06.2017 - Current
Subject Matter Expert
ACCENTURE(HRO)
09.2011 - 06.2017
Sr. Customer Services Associate
WNS Global services (P) Ltd.
03.2009 - 08.2011
Customer Support Executive
Reliance BPO Pvt. Ltd.
01.2006 - 10.2008
Commerce Graduate -
Mumbai University