Summary
Overview
Work History
Education
Skills
Projects
Soft Skills
Gaps in Employment
Disclaimer
Timeline
Generic

Rahul Khandagale

Global Payroll Lead
Chembur

Summary

Results-driven HR professional with 14 years of experience in HR operations, consistently demonstrating excellence within reputable organizations. Proven ability to achieve organizational objectives through strategic HR initiatives and innovative problem-solving. Eager to embrace broader responsibilities and leverage skills to contribute effectively to the success of a dynamic company. Prepared to tackle new challenges and deliver impactful results in a forward-thinking environment.

Overview

20
20
years of professional experience

Work History

Lead Analyst - Payroll

Travelex India Pvt. Ltd.
06.2017 - Current
  • Oversee payroll processes for accurate and timely salary disbursement and compliance with internal and statutory requirements.
  • Streamline the payroll process by identifying areas to increase in efficiency and accuracy.
  • Update the process documents, SOP with the company policy changes and statutory changes.
  • Ensure financial alignment by collaborating with the finance team for payroll entries in GL accounting.
  • Identify and mitigate potential risks in payroll processing, highlight it to stakeholders.
  • Lead and mentor the payroll team to foster a collaborative and high performing work environment within team.
  • Enhance employee satisfaction by resolving payroll queries promptly and within TAT.
  • Ensuring all SLA’s are met and payroll is accurate and on time.
  • Scheduling regular meetings with stakeholders to discuss payroll challenges and plan critical activities.
  • Team reporting and payroll dashboards.
  • Reviewing vendor invoices and update invoice tracker.

Subject Matter Expert

ACCENTURE(HRO)
09.2011 - 06.2017
  • Processing end to end employee life cycle in payroll system which includes new hires set up, terminations, dept./sup. changes, cost center changes, promotions, comp. changes, transfers, company changes etc.
  • Processing mass annual compensation changes through uploads spreadsheets.
  • Creating new job codes, location code, department ids in PeopleSoft table.
  • Reviewing payroll reports, gross to net, cost center changes, bank account changes, variance reports
  • On the basis of FMLA paperwork, updating employee’s timesheet with correct leave codes.
  • Contact employee’s healthcare provider to determine the leave duration and confirm return to work date. Accordingly, update employee’s records in payroll system.

Sr. Customer Services Associate

WNS Global services (P) Ltd.
03.2009 - 08.2011
  • Setup new client’s investment accounts for Ameriprise Bank (U.S.)
  • Update confidential information on existing client’s accounts.
  • Ensuring to meet all the service levels agreements in terms of quality and timelines.
  • Providing end-to-end resolution to the customer complaints/issues.
  • Ensure daily cases received through various request channels are actioned and resolved within specified TAT.
  • Keep regular check on new team member’s understanding through Knowledge Test and providing OJT and clarify all their processing doubts.

Customer Support Executive

Reliance BPO Pvt. Ltd.
01.2006 - 10.2008
  • Handling customer’s queries and phone calls related to zapak.com online gaming portal.
  • Supporting escalation team to resolve customer’s issues at the earliest.
  • To maintain regular interaction with technical team to provide on time resolution to customer.

Education

Commerce Graduate -

Mumbai University
01.2005

Skills

Payroll implementation and payroll transition

Projects

  • Dayforce implementation: - Successfully implemented new payroll system Dayforce for US Payroll.
  • Payroll transitioned: - Successfully transitioned ANZ Payroll to GCC (Mumbai) Center.

Soft Skills

Workday, Dayforce, Ceridian HPW, Peoplesoft, SAP

Gaps in Employment

  • Duration: June 2005 to Dec. 2005, In months: 7 months, Reason: It was an initial period where I was looking for a job as a fresher
  • Duration: Nov. 2008 to Feb. 2009, In months: 4 months, Reason: Had to leave the job due to process shut down. It took 4 months to get new opportunity

Disclaimer

I hereby declare that all the information provided by me in this resume is factual and correct to the best of my knowledge and belief. 


Date: June 2025, Place: Mumbai,  

Rahul A. Khandagale  

Timeline

Lead Analyst - Payroll

Travelex India Pvt. Ltd.
06.2017 - Current

Subject Matter Expert

ACCENTURE(HRO)
09.2011 - 06.2017

Sr. Customer Services Associate

WNS Global services (P) Ltd.
03.2009 - 08.2011

Customer Support Executive

Reliance BPO Pvt. Ltd.
01.2006 - 10.2008

Commerce Graduate -

Mumbai University

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Rahul KhandagaleGlobal Payroll Lead