RAHUL KOSHTI
Ahmedabad
Summary
With A results-driven Senior Business Analyst with over 10 years of diverse industry experience across domains such as Online Ticket Booking, Education, ITMS, Mining, and Smart City components. Adept at requirement gathering, stakeholder management, and project delivery, I specialize in aligning business strategies with advanced technology solutions to ensure seamless integration and operational excellence. My expertise spans end-to-end project management, from creating detailed documentation (As-Is, SRS, FRS, RTM, GAP Analysis) to facilitating agile processes and leading cross-functional teams. A hands-on approach to User Acceptance Testing (UAT) and project deployment has consistently driven the successful implementation of high-impact projects. With a focus on innovation and collaboration, I am committed to delivering results that contribute to organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Amnex Infotechologies Pvt Ltd.
09.2021 - Current
- Company Overview: Domain: Smart City components (ICCC), Transport, GIS, Smart Parking, Smart Street Lights, Dairy, Mining, E-governance, Solid Waste Management
- Stakeholder Engagement & Requirement Gathering: Conducted discovery sessions with prospects to understand and document AS-IS business processes, data flows, and user interactions
- High-Level Business Requirement Documentation: Gathered and documented initial high-level business requirements, ensuring comprehensive understanding and alignment with business objectives, (GAP Analysis) Mapped business requirements to existing systems, identifying gaps and areas for improvement
- Collaboration with Data & Technical Architects: Worked closely with Data and Technical Architects to explore and identify feasible solution options
- Team Leadership: Led cross-functional teams, fostering a collaborative environment to achieve project goals and deliverables
- Provided clear direction and motivation to team members, ensuring alignment with organizational objectives
- Resource Allocation: Efficiently allocated resources to optimize team productivity
- Ensured the right talent was in place for each task, balancing workloads to meet project deadlines
- Mentorship & Development: Mentored team members, guiding their professional development and providing opportunities for skill enhancement
- Encouraged continuous learning and growth within the team
- Change Management: Led the team through organizational and project-related changes, ensuring smooth transitions and minimizing disruptions
- Communicated changes clearly and provided support to team members during the adjustment period
- Solution Prototyping: Collaborated with the UI team to develop solution prototypes, ensuring alignment with business needs and requirements
- Leading Solution Demonstrations: Led solution demos and presentations for prospects, effectively showcasing proposed solutions
- Requirement Prioritization: Applied the MOSCoW method to prioritize requirements, ensuring that critical needs were addressed in the most efficient order
- Value/Effort Analysis: Conducted value/effort analysis on requirements and recommended phased implementation strategies
- Knowledge Transfer & User Training: Facilitated knowledge transfer sessions and provided training to end-users, ensuring smooth adoption of the solution
- Projects: NMDC - Fleet Management System (Mining), Smart Street Light - MIDC, Blood Bank - Red Cross Lab, ITMS - Chennai, ICCC - Gandhinagar
- Domain: Smart City components (ICCC), Transport, GIS, Smart Parking, Smart Street Lights, Dairy, Mining, E-governance, Solid Waste Management
Business Analyst
NexusLink Services India Pvt Ltd
06.2019 - 08.2021
- Company Overview: Domain: Transport, Education, E-governance, Travel & Tourism
- Requirement Gathering & Stakeholder Management: Led requirement gathering for the Staff Management System, ensuring seamless project planning, documentation, and client communication for timely delivery
- Cross-Functional Collaboration: Acted as a liaison between stakeholders and technical teams to ensure alignment on project goals, scope, and timelines, driving high-quality outcomes
- Product Innovation: Spearheaded enhancements to a U.S.-based ticket booking system, focusing on product improvements and innovative solutions tailored to diverse client needs
- Client Collaboration & Conceptualization: Facilitated client discussions, developing wireframes and mock-ups to align client expectations with technical execution
- Gift Card Process Implementation: Managed end-to-end implementation of a gift card process, ensuring integration across web and POS modules through thorough stakeholder collaboration
- Rewards Program Deployment: Led the successful implementation of a rewards points system, ensuring smooth rule application and timely client approvals
- Change Management & UAT: Efficiently managed change requests, overseeing test case creation and conducting User Acceptance Testing (UAT) to ensure successful deployment
- Tender Portal Management: Analyzed RFPs, prepared documentation, and collaborated on demos, aligning project objectives with tender requirements
- Domain: Transport, Education, E-governance, Travel & Tourism
Analyst (ATA)
Effective Teleservices Pvt Ltd (Etech)
02.2014 - 05.2019
- Client Communication & Requirements Management: Actively engaged with clients daily to understand and fulfil their requirements, ensuring seamless communication and alignment with business objectives
- Documentation & Reporting: Prepared detailed and accurate documentation to support business processes, contributing to the organization's operational efficiency
- Product Improvement: Focused on continuous product improvement by analyzing performance data and identifying areas for enhancement, leading to better service delivery and client satisfaction
- Training & Development: Led training sessions for new trainees, focusing on product knowledge and compliance, while providing ongoing floor support to ensure team effectiveness and adherence to best practices
- Performance Auditing & Strategic Implementation: Conducted comprehensive audits of calls to assess and enhance performance, aligning with business strategic objectives to drive organizational growth
- Evaluation Program Development: Designed and implemented evaluation programs to analyze critical performance behaviors and metrics, ensuring alignment with company standards and objectives
Education
B.E. - Electronics and Communication Engineering
Anna University
Chennai09.2013
Intermediate -
Gujarat Secondary and Higher Board
03.2007
Secondary Education -
Gujarat Secondary and Higher Board
03.2005
Skills
- Wire Frame Creation
- Microsoft Power BI
- Requirement gathering & Analysis Documentation
- Requirement Prioritization & Sprint Planning
- Stakeholder Management
- Project Management
- Problem-solving
- Agile & Waterfall methodology
- Flow chart and use case diagram creation
- Team Management
- AGILE Team Player
- Lead Cross Functional Team
- Product Management / Product Owner
- Data Analysis
Certification
- Basic to Advance to Microsoft Power BI, Skill Nation, 2D065CB6761D-2D065CB677407EF9B85043
- Business Intelligence using Power BI, Skill Nation
Accomplishments
- Awarded 'Top Performer of the month' thrice in a row.
- Won First prize in National Level Technical Symposium in final year of college.
- Represented as Vice President of the department in Last Two Years.
Personal Information
Date of Birth: 08/22/90
Languages
- English
- Hindi
- Gujarati
Disclaimer
08/20/24, Rahul Koshti, Ahmedabad
Languages
Hindi
First Language
Gujarati
Advanced (C1)
C1
English
Advanced (C1)
C1
References
References available upon request.
Timeline
Senior Business Analyst
Amnex Infotechologies Pvt Ltd.
09.2021 - Current
Business Analyst
NexusLink Services India Pvt Ltd
06.2019 - 08.2021
Analyst (ATA)
Effective Teleservices Pvt Ltd (Etech)
02.2014 - 05.2019
- Basic to Advance to Microsoft Power BI, Skill Nation, 2D065CB6761D-2D065CB677407EF9B85043
- Business Intelligence using Power BI, Skill Nation
B.E. - Electronics and Communication Engineering
Anna University
Intermediate -
Gujarat Secondary and Higher Board
Secondary Education -
Gujarat Secondary and Higher Board
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