Summary
Overview
Work History
Education
Skills
Certification
Frameworks
Languages
Ide
Timeline
Generic
Rahul Kumar

Rahul Kumar

Sr Technical Program Manager
Bangalore

Summary

Experienced in leading cross-functional initiatives to enhance engineering operations and foster collaboration between organizations, including Engineering and Sales. Skilled at implementing streamlined processes that drive the achievement of company objectives and contribute to long-term success. Committed to optimizing organizational efficiency and leveraging technical expertise to deliver impactful results.

Overview

12
12
years of professional experience
26
26
years of post-secondary education
1
1
Certification

Work History

Senior Technical Program Manager

Conviva
12.2022 - Current
  • Managing Planning for the team of 24 engineers and defining roadmaps for each quarter that are inclined to company goals and market demands.
  • Continuous training programs that enabled employees to maintain and improve skills that helps them dealing with customers on field.
  • Collaborated closely with product owners to define clear project scopes and deliverables that met customer needs while adhering to established budgets and timelines.
  • Facilitated the smooth integration of Conviva SDK through meticulous coordination and communication with customers.
  • I am responsible for Prioritization, Resource Management, resolving Ambiguity, cross-functional collaboration, risk management, and creating structure within the organization
  • Understanding Business needs to drive changing priorities and delivering efficient project management by overseeing cross-functional teams and ensuring timely completion of milestones.
  • Incorporated process improvements for increased efficiency, analyzing existing workflows and recommending enhancements.
  • Established performance metrics to monitor project progress effectively, enabling data-driven decision-making and proactive adjustments as needed.
  • Fostered strong relationships with stakeholders, effectively communicating progress updates and addressing concerns promptly.

Technical Quality Lead/Manager

Amazon.com
10.2018 - 01.2022
  • Quality lead in Amazon Music and involved in Podcast launch which is integrated with Amazon Music
  • Ownership involved service deployment for iOS, Android, and Web, Technical document presentation to the stakeholders, driving test efforts using AWS tools, and prioritizing releases
  • Collected customer feedback and drove the changes required with continuous patch releases.
  • Collaborated with cross-functional teams to address root causes of quality issues, resulting in improved processes and products.
  • Involved in various design discussions and service changes. Collected customer feedback and drove the changes required with continuous patch releases
  • Communicated effectively with customers regarding their concerns or inquiries related to product quality or safety.
  • Defined Roadmap,Resource Planning and execution which includes interaction with stakeholders and updating them with reports, understanding business goals, running Sprint plans and work with multiple teams to deliver result.
  • Some projects worked are India part-time staffing where associates were allowed to switch from full-time to part-time roles during COVID, for ex
    Amazon India: Better work life balance
  • Owning the deployment through pipelines for the changes to be pushed in production for various team

Quality/Technical Program Lead

Amazon.com
08.2016 - 10.2018
  • Worked for Amazon Music with Fire TV as client
  • Drove internal releases for Product by running alpha and Beta programs, collected and reviewed customer feedbacks, discussed the desired changes with the stakeholders, and worked in line with the development team to incorporate the changes
  • Formed QA team and led QA Engineers in Quality assurance with exposure to various tools such as Jenkins, Postman, Jira and test UI automation with technology Appium and Java and monitoring dashboard based on metrics.
  • Assisted participants in achieving personal goals by providing personalized guidance and encouragement throughout the day program.

Quality Assurance Engineer/Associate

Amazon.com
07.2012 - 08.2016
  • Implementation of test strategy in various Mobile and Desktop surfaces that includes defining test planning, test cases, bug triage, test execution reports, and UI automation with team-based Fire Testability framework, Python as a programming language and Eclipse as IDE.
  • Ensured timely delivery of high-quality products through effective coordination with cross-functional teams.
  • Participated in agile development practices such as sprint planning meetings and daily stand-ups, contributing valuable input from a QA perspective throughout the project life cycle.
  • Streamlined QA processes, resulting in increased efficiency and reduced time to market.

Education

International Immersion -

NUS BUSINESS SCHOOL
Singapore
04.2001 - 05.2022

MBA - Marketing and Strategy

INDIAN SCHOOL OF BUSINESS
Hyderabad, India
04.2021 - 05.2022

Bachelor of Engineering - Electrical and Electronics

VISVESVARAYA UNIVERSITY
Karnataka, India
04.2008 - 05.2012

Skills

    Define Roadmap

    Agile Program Management

    Resolving Ambiguity

    Delivering Results

    Risk and Mitigation

    Strategic thinking

    Requirement Analysis

    Scrum-Master

    Agile Practitioner

    Git

    JIRA

    Postman

    Fiddler

    Technical architecture

    Resource Management

    Problem-solving skills

Certification

Google Project Management

Frameworks

  • Selenium
  • Appium

Languages

Java
Python
SQL

Ide

  • Eclipse
  • Android Studio
  • IntelliJ

Timeline

Senior Technical Program Manager

Conviva
12.2022 - Current

MBA - Marketing and Strategy

INDIAN SCHOOL OF BUSINESS
04.2021 - 05.2022

Technical Quality Lead/Manager

Amazon.com
10.2018 - 01.2022

Quality/Technical Program Lead

Amazon.com
08.2016 - 10.2018

Quality Assurance Engineer/Associate

Amazon.com
07.2012 - 08.2016

Bachelor of Engineering - Electrical and Electronics

VISVESVARAYA UNIVERSITY
04.2008 - 05.2012

International Immersion -

NUS BUSINESS SCHOOL
04.2001 - 05.2022

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Rahul KumarSr Technical Program Manager