Rahul Kumar

Wearing multiple hats under Wipro’s CTO Office (Innovation Networks / Lab45), I am leading the platform engineering team for Topcoder and other transformative programs. My role spans DevOps, cloud architecture, AI/ML platform delivery, data engineering, and cybersecurity – enabling scalable innovation for both internal and client-facing ecosystems.

• Leading platform engineering for Topcoder, Wipro’s flagship crowdsourcing platform under Lab45, delivering secure, scalable systems through cloud-native and AI-integrated solutions.
• Built full-stack DevOps platforms on AWS using Terraform, Helm, ArgoCD, GitHub Actions, and CI/CD pipelines integrated with SonarQube, Snyk, HashiCorp Vault, and container registries (ECR).
• Delivered robust Kubernetes (EKS) solutions with multi-AZ deployment, Auto Scaling, and network policies using Calico, NACLs, and AWS Security Groups.
• Led cloud security frameworks: Implemented WAF, IAM, KMS, secure secrets management (Vault), and security posture reviews with GuardDuty, Inspector, and CloudTrail.
• Drove data platform modernization, including Informix to PostgreSQL migration, ETL pipelines using Glue and Dataflow, and Kafka/Striim-based real-time data ingestion.
• Directed disaster recovery strategy for microservices and data workloads across multi-region S3, RDS, and EKS environments.
• Spearheaded development and delivery of AI-native platforms:
  AI-enabled Recruitment Tool – GenAI-based JD generator, skill matcher, gamified screening workflows.
  Agentic AI Service Desk – Autonomous ticket routing, log-based RCA, SOP automation using LLMs (LangChain, OpenAI, Hugging Face).
• Defined Go-to-Market (GTM) strategies for innovation initiatives, aligning closely with CXOs, enterprise architects, and product managers.
• Delivered real-time analytics and visualizations for competitive programming ecosystems, ensuring full-stack observability via Prometheus, Grafana, Loki.
• Established cost optimization and compliance guardrails using Control Tower, Budgets, and OPA policies.
• Mentored agile squads (30–60 engineers) and fostered cross-functional collaboration across AI, platform, and DevOps streams.
• Continuously assessed client feedback and performance data to drive iterative improvements in platform architecture, developer experience, and AI readiness.

• Delivered cloud-native solutions and managed teams on AWS.
• Defined agile-based delivery for E-commerce apps with microservice patterns.
• Focused on DevOps (Jenkins, Docker, Terraform, Helm) and cloud infra cost optimization.
• Drove TCO analysis and vendor/stakeholder alignment.
• Led end-to-end ETL solution delivery and platform modernization.
• Ensured resilient compute, network, and storage solutions across workloads.

• Managed daily Incident, Change, and Service Request operations, ensuring efficient resolution and reporting across Linux, AIX, AS400, and IBM i systems.
• Planned, designed, and enhanced server components, optimizing service and component availability, and leading disaster recovery solutions.
• Delivered cloud and DevOps initiatives on AWS and GCP, emphasizing infrastructure as code (IaC) using Terraform and Helm charts.
• Provided leadership across compute, storage, and network modernization efforts.

• SME for IBM i (AS/400), AIX, and cloud modernization projects.
• Assisted in workload estimation and transition design.
• Delivered ETL modernization guidance to global teams.
• Supported foundational compute and storage strategies across project transitions.

• Delivered datacenter refresh plans for National Australian Bank.
• Complied with GDPR and financial security policies.
• Played SME role for AIX, Linux on Power, VMware, VIOS, LPAR setup.
• Led data migration and backup solutions for critical systems.

• Led OS upgrades and LPAR provisioning across IBM i environments.
• Managed hardware migration and complete infrastructure rollout.
• Supported end-to-end delivery in a Full-Service Delivery (FSD) model.

• Managed LPAR resource and MIMIX replication for disaster recovery.
• Supported Robot Jobs administration and critical AS/400 workloads.

• Delivered 24x7x365 enterprise support under the FSD model.
• Maintained critical incident, change, and problem tickets.

• Maintained server health, BRMS backups, and MIMIX replication.
• Created SOPs, performed IPL, and addressed DB/OBJECT issues.

• Delivered 24x7 AS/400 support and created periodic SOX reports.
• Monitored active jobs, devices, logs, and escalated critical issues.

• Handled technical queries on broadband connectivity and device health.
• Managed job queues and device logs on AS/400.

• Installed and troubleshot software products across network setups.
• Assisted customers in online installations and tech configurations.