Rahul Kumar Gupta
Gurgaon
Summary
To Secure an appropriate position which will provide growth opportunities with effective utilization of my skills and experience. Also seeking an opportunity to learn more in professional environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Subject Matter Expert
Concentrix
Hyderabad
09.2024 - Current
- Provided subject matter expertise and guidance to cross-functional teams in the development of new products.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Provided subject matter expertise during meetings with senior leadership team members in order to discuss potential opportunities or challenges.
Senior Lead Analyst Campaign Execution
Anchora
01.2024 - 04.2024
- Company Overview: Startup Organization based in ANZ
- Working on Marketing Automation tool: AJO (Adobe Journey Optimizer), AEP
- Email Content creation from the scratch with the use of HTML and CSS
- Litmus Testing with JSON Payloads in Postman
- Startup Organization based in ANZ
Lead Analyst Campaign Execution
Wunderman Thompson
Gurugram
04.2020 - 01.2024
- Working on Marketing Automation tools: ON24, MARKETO, AJO DYNAMICS 365, CERTAIN, EMC & ROBOTICS
- Azure fundamental
- Interacting with the MSFTE's/Marketing coordinators to provide essential support for Marketing Campaigns, Event creation and end to end execution with PII / NON PII reporting
- Setup, deployment, and management of automated campaigns in MARKETO & AJO
- Execution and Quality reviewer of In-Person and Digital Webinar's
- Landing page creation, Scheduling of Email Reminder's, Lead Nurturing
- Conduct training for cross functions and new hires to enhance the same skills
- Cross Managing Team and Unassigned task from Factory
Senior Technical Advisor
Convergys India Private LTD
Gurugram
09.2016 - 04.2020
- Company Overview: Acquired by Concentrix
- Customer support(NA and Canada)(DELL Commercial)
- Software- Operating system, blue screen errors, MS office, network connection, troubleshooting
- Conduct training for team to enhance the troubleshooting skills
- Training head for my Team, under the DELL process
- Acquired by Concentrix
Education
Bachelor - Computer Application
Calcutta institute of Engineering and Management
06.2014
Skills
- Marketing Automation
- Marketo
- HTML
- ON24
- Email Marketing
- CSS
- Postman
- Salesforce Automation tool
- Litmus
- Adobe Journey Optimizer(AJO)
Certification
- Adobe Journey Optimizer foundation, 03/01/24, 03/01/26
- Adobe Journey Optimizer for business Practitioner- Professional, 08/01/24, 08/01/26
- Adobe Marketo Engage Foundations, 10/01/24, 10/01/26
- Adobe Experience Platform Foundations
Hobbies and Interests
- Movie
- Cooking
- Cricket
- Explore & learn about new technologies
Languages
English
Proficient
C2
Hindi
Advanced
C1
Bengali
Beginner
A1
Timeline
Subject Matter Expert
Concentrix
09.2024 - Current
Senior Lead Analyst Campaign Execution
Anchora
01.2024 - 04.2024
Lead Analyst Campaign Execution
Wunderman Thompson
04.2020 - 01.2024
Senior Technical Advisor
Convergys India Private LTD
09.2016 - 04.2020
Bachelor - Computer Application
Calcutta institute of Engineering and Management