Summary
Overview
Work History
Education
Skills
Awards
Technical Skills
Timeline
Generic

Rahul Kumar Pandey

pune

Summary

Seasoned IT Infrastructure Engineer with over 7 years of experience in Data Center Design and Implementation, specializing in Software Defined DC Networks, Enterprise Networks, and Cloud Infrastructure. Skilled in identifying technological deficiencies and recommending improvements that enhance system performance and security. Proven ability to manage system development projects that drive productivity and efficiency in technology-driven environments.

Overview

9
9
years of professional experience

Work History

Site IT Engineer

Talent Pull & Infrastructure Pvt Ltd
Pune
12.2022 - Current
  • Server Administration & Virtualization: Proficient in VMware and AWS-based virtual environments, including provisioning, performance tuning, and lifecycle management.
  • AWS Cloud Services: Hands-on experience with EC2, S3, Lambda, RDS, VPC, IAM, and related services for cloud-native deployments.
  • Infrastructure as Code (IaC): Expertise in Terraform, AWS CloudFormation, and Ansible for automated provisioning and configuration management.
  • Cloud Security & Compliance: Implementation of IAM policies, firewall rules, and encryption standards to ensure secure cloud operations.
  • Monitoring & Logging: Experience with CloudWatch, ELK Stack, and Prometheus for performance monitoring and log analysis.
  • Diagnosed and resolved system, network, and application-level issues, minimizing downtime and ensuring operational stability.
  • Designed and executed backup strategies and disaster recovery plans, ensuring business continuity during critical outages.
  • Collaborated across teams to coordinate IT projects, delivering results on time and within defined scope.
  • Private Cloud Platforms: Skilled in deploying and managing VMware-based private cloud solutions.
  • Network Architecture & Administration: Design, implementation, and management of scalable network infrastructures.
  • Safety Standards & Compliance: Familiarity with ANSI/TIA standards for structured cabling and data centre safety.
  • Analytical & Problem-Solving Skills: Proven ability to analyze complex technical issues and implement effective solutions.

Resident Engineer

L & T Construction SWC
Patna
08.2020 - 06.2022
  • Oversaw network health, performance, and capacity planning to ensure optimal service delivery.
  • Monitored and resolved network events using HP NNMi, HPSM, Aruba Airwave to maintain system reliability.
  • Diagnosed and resolved IP node and protocol-level issues to enhance network stability.
  • Resolved network incidents and conducted root cause analysis.
  • Routing & Switching: Hands-on experience with Cisco and Avaya hardware and protocols (RIP, EIGRP, OSPF, BGP).
  • Network Security: Configuration and maintenance of UTM devices (Cyberoam, Sophos).
  • Wi-Fi Networking: Deployment and management of Aruba indoor/outdoor APs and virtual controllers.
  • System Administration: Installation, configuration, and troubleshooting of servers and network devices (Windows Server 2012 R2).
  • Patch Management: Regular updates and security patching of servers and network hardware.

Roaming Engineer

VOLTECH HR SERVICES PVT.LTD
Patna
10.2019 - 08.2020
  • NOC Operations & Planning: Oversight of network health, performance, and capacity planning.
  • Routing & Switching: Hands-on experience with Cisco and Avaya hardware and protocols (RIP, EIGRP, OSPF, BGP).
  • Wi-Fi Networking: Deployment and management of Aruba indoor/outdoor APs and virtual controllers.
  • Network Security: Configuration and maintenance of UTM devices (Cyberoam, Sophos).
  • Technical Troubleshooting: Diagnosis and resolution of IP node and protocol-level issues.
  • Incident Management: Resolved network incidents promptly and conducted root cause analysis to prevent future occurrences.
  • Helpdesk & Event Management: Monitored and resolved network events using HP NNMi, HPSM, Aruba Airwave to ensure minimal downtime.
  • System Administration: Installation, configuration, and troubleshooting of servers and network devices (Windows Server 2012 R2).
  • Patch Management: Regular updates and security patching of servers and network hardware.
  • Collaborated with L & T Construction on project planning

NPI Engineer

Magna Infotech
Patna
08.2017 - 07.2019
  • Accessed and monitored 2G, 3G, and 4G BTS systems via Citrix Receiver (Nokia BTS).
  • Analyzed Key Performance Indicators (KPIs) across 2G, 3G, and 4G networks to maintain high service quality and performance standards.
  • Executed site login and analyzed network parameters and IP configurations to optimize performance.
  • Collaborated with Customer Complaint Engineers to efficiently resolve service-related issues, enhancing customer satisfaction.
  • Managed Ericsson project for Bharti MS, ensuring alignment with client requirements.
  • MAPINFO Professional (Versions 6.5 to 10.5) – GIS-based analysis for network planning and optimization.
  • Konnect Airtel App – Used for real-time network diagnostics and customer issue tracking.
  • Sure Coverage App – Assisted in evaluating signal strength and coverage metrics.

Customer complaints & Optimization Engineer

Talentpro India hr Pvt. Ltd
Patna
01.2017 - 04.2017
  • Performed cluster drive tests for uplink (UL) and downlink (DL) to assess coverage and signal quality.
  • Conducted network audits and optimizations through pre-drive and post-drive testing, enhancing performance evaluation.
  • Generated presentation plots for key radio parameters such as RSRP, RSRQ, SINR, and BLER to support performance analysis and reporting.
  • Executed swap check testing to validate hardware changes, ensuring seamless transitions and network reliability.
  • Managed Ericsson project for Bharti MS, overseeing project development and coordination.
  • Documented tools and technologies used for network performance analysis and optimization.
  • Azenqous CCMT – Used for drive test data collection, analysis, and KPI reporting.
  • MapInfo Professional – GIS-based tool for mapping, network planning, and visualization of drive test results.

Education

Master degree - Executive Post Graduate Certification in Cloud Computing and DevOps

IIT Roorkee
01-2026

Master degree - MBA

Sikkim Manipal University
01-2016

Bachelor degree - B. Tech

Faculty of Science & Technology
01-2012

Skills

  • VMware VCF
  • Horizon
  • AWS
  • AZ-104
  • Containers: Docker, Kubernetes
  • Ansible
  • Terraform
  • CI/CD tools
  • SDN
  • System Architecture
  • Infrastructure Design
  • Server Virtualization
  • Server Management
  • Linux Management
  • Project Planning
  • User Acceptance Testing
  • System Validation
  • Troubleshooting Techniques
  • Application Testing

Awards

  • CCNA (Cisco Certified Network Associate)
  • DCAIE v1.0 (Data Center Artificial Intelligence Essentials)
  • NSE-1 (Fortinet Network Security Expert)

Technical Skills

VMware VCF, Horizon, AWS, AZ-104, Docker, GIT LAB, Ansible, Terraform, Cisco Routing Switching, SDN, Radware Load Balancer, Firewall, Technical Consulting, RFP/ RFI, Project Planning, HLD, LLD, FAT, SAT, HAT, SWAT, IAT, UCS, Windows Server Administration, RHEL Administration

Timeline

Site IT Engineer

Talent Pull & Infrastructure Pvt Ltd
12.2022 - Current

Resident Engineer

L & T Construction SWC
08.2020 - 06.2022

Roaming Engineer

VOLTECH HR SERVICES PVT.LTD
10.2019 - 08.2020

NPI Engineer

Magna Infotech
08.2017 - 07.2019

Customer complaints & Optimization Engineer

Talentpro India hr Pvt. Ltd
01.2017 - 04.2017

Master degree - Executive Post Graduate Certification in Cloud Computing and DevOps

IIT Roorkee

Master degree - MBA

Sikkim Manipal University

Bachelor degree - B. Tech

Faculty of Science & Technology
Rahul Kumar Pandey