Rahul M VenkataChalapathy
Banglore
Summary
Over 10 years of experience with a focus on business process improvement and data governance, specializing in developing data-driven reporting, optimizing data flows, and enhancing knowledge management. Skilled in stakeholder management, data stewardship, and delivering actionable insights to support compliance, quality, and business strategy. Proficient in analytical tools and methodologies for governance and process enhancement.
Overview
12
12
years of professional experience
2012
2012
years of post-secondary education
Work History
Process Specialist
Infosys
11.2019 - Current
- Built weekly/monthly report of the Knowledge Articles, highlighting usage, age, and creation dates for governance analysis and decision-making.
- Ad hoc requests regarding category-specific articles; fine-tuned reports in line with requester and data governance requirements.
- Developed and maintained Operation Health Summary report focused on data lifecycle and governance of support ticket analysis.
- Automated reporting processes for Knowledge Articles and operational data, supporting data quality and governance initiatives.
- Guided teams on best practices in Knowledge Article management and data stewardship for ongoing compliance and process improvement.
- Ad hoc requests regarding specific category-related articles are fine-tuned according to requester's request.
- Complete responsibility for Solution Quality, SLA Adherence and process compliance.
- Provide periodic status updates and monthly metrics.
- Provide team with coaching and development opportunities.
Senior Financial Analyst
EY
11.2013 - 11.2019
- Delivered weekly and monthly high-level reports and analysis on ASR/Account Service Reports to executive management, highlighting key performance metrics and ensuring data quality standards.
- Developed and maintained a comprehensive Operation Health Summary report, tracking support ticket process with a focus on data lifecycle and compliance for performance optimization.
- Compiled, catalogued, and analyzed sales and pipeline data across regions to provide strategic, data-driven insights that support governance and business growth objectives.
- Automated reporting processes using best practices in data governance, reducing manual efforts and increasing data timeliness and accuracy.
- Built weekly/monthly reports of Knowledge Articles to highlight usage, age, and creation dates to inform article management decisions in line with data governance objectives.
- Fine-tuned specific category reports as requested, aligning outputs with data stewardship and governance requirements.
Education
Master of Business Administration - Finance
PES Institute of Technology
Bachelor of commerce -
Kristu Jayanti College
Skills
Data Quality
Timeline
Process Specialist
Infosys
11.2019 - Current
Senior Financial Analyst
EY
11.2013 - 11.2019
Bachelor of commerce -
Kristu Jayanti College
Master of Business Administration - Finance
PES Institute of Technology