Rahul Nair
New Delhi
Summary
Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with interesting ideas for unforgettable marketing campaigns.
Overview
4
4
years of professional experience
Work History
Process Associate
Sopra Steria
Noida-Delhi NCR
07.2022 - Current
- Addressed queries from customers regarding their billing and home move process, resolved them by taking necessary action, and responding to them promptly.
- I have always been on top of BAU, ensuring adherence to contractual obligations and customer expectations, and I have maintained the quality of work, ensuring reliability and customer satisfaction.
- I was part of the pilot program for resolving the queries of the customers on call, providing support, and solving their issues with complete customer satisfaction.
- Worked effectively in team environments to make the workplace more productive.
CLIENT ACCOUNT MANAGER
Interlnx Systems LLC
New Delhi
02.2022 - Current
- Coordinating company resources and implementing strategies for client development.
- Reporting and tracking client volumes and accruals to assist the client in managing revenue and expenses to meet financial targets.
- Deep dive analysis on clients' data to analyze projections.
RESEARCHER
Interlnx Systems LLC
New Delhi
08.2021 - 02.2022
- Preparing and sorting documents for data entry
- Entering data into database software and checking to ensure the accuracy of the data that has been inputted
Education
BACHELOR OF COMMERCE -
PDM University
01.2020
Class XII - Major in Commerce
KERALA SR. SECONDARY SCHOOL
01.2017
Skills
- MS- 365 Outlook
- MS- Excel
- MS- PowerPoint
- MS- Word
- Analytical ability
- Problem solving skills
- Communication Skills
- Negotiation Skills
- Proficient in Business class emailing
- Creative spirit
- Reliable and professional
- Fast learner
Projects
Analytical Study of Foreign Direct Investment in India, This project was made to study the trends and pattern of flow of FDI, to access the determinants of FDI inflows, to evaluate the impact of FDI on the Indian economy. Job Satisfaction w.r.t Kotak Mahindra Bank, This project was made to know the job satisfaction level of employees who work in that particular bank.
Hobbies and Interests
- Football
- Poetry
- Travelling
Timeline
Process Associate
Sopra Steria
07.2022 - Current
CLIENT ACCOUNT MANAGER
Interlnx Systems LLC
02.2022 - Current
RESEARCHER
Interlnx Systems LLC
08.2021 - 02.2022
BACHELOR OF COMMERCE -
PDM University
Class XII - Major in Commerce
KERALA SR. SECONDARY SCHOOL
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