Rahul Narayan
Network Engineer
Summary
Network Engineer with 10+ years of experience in Aruba, Cisco device & transport network. Skilled in delivering network implementation ,technical support, managing network operations, and maintaining enterprise-wide area networks.
Overview
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Language
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Certificate
11
11
years of professional experience
Work History
Senior Associate Consultant
Infosys Limited-Chandigarh
03.2025 - Current
- Led network planning and implementation projects, including LAN, SD-WAN, and wireless infrastructure support.
- Spearheaded migration and cutover activities between Cisco and Aruba vendors, enhancing network efficacy for diverse clients.
- Implementation of endpoint services (printer, MTR, CCTV, label printer, Access Controller, scanner, etc.). through SDLAN on Aruba ClearPass.
- Prepared high-level and low-level design documents (HLD, LLD), and Critical Infrastructure Protection (CIP) papers.
- Managed Aruba Central functionalities, executed stack configurations on Aruba and HP switches, accessed points, and performed Cisco/HPE IOS upgrades.
- Executed RMA processes for product replacements, maintaining hardware efficiency, and service quality.
- After the cutover activity of site implementation, provide support to clients for a few days, like the operations team, to check if any issues are occurring after the network migration.
- Implemented the migration of six sites end to end within the client's proposed timeline.
- Monitored and frequently reported on project status to clients and verified projects met client requirements and quality standards.
TES Manager-Assurance
Vodafone Idea limited
12.2022 - 02.2025
- Worked on ticket and troubleshooting of different enterprise customers, like ILL, MPLS, NPLC, UBR, etc. By means of OSPF and BGP protocols, and transmission part level, also by means of SDH, DWDM, and OTN technology.
- Managing field engineer activity and dealing with the enterprise's customers directly during the fault.
- I worked on the SA and NSA HPSM incident and was troubleshooting long-pending cases of packet drop, latency, slowness in the network, and voice issues of the PRI incident.
Senior Network Engineer
Tata Communications & Transformation Service Limited
06.2019 - 12.2022
- Worked with IMEWE and the Seacom Project, handling all branches in the European region; we are managing the entire branch network issue.
- Participate in 24/7 on-call rotations in support of customers via phone and email.
- Successful execution of IMEWE UG#3, Ciena Upgrade.
- IMEWE Upgradation #3.1 & Upgradation #4: Ciena Baud Rate Change from 150G to 200G.
- Involved in four submarine fault repairs.
- Configuration of WDM, SDH, and EoS circuits; live environment customer support in handling international customers from the Middle East, Western Europe; escalation management.
- Resolving customer issues, such as link down, latency, drops, and issues with store devices working with the ISP provider and onsite tech/store personnel.
- Configuration, monitoring, and troubleshooting of Cisco routers like (3945, 4451, 2911, 4331, 2811, 892, 1841).
- Configuration, monitoring, and troubleshooting of Cisco Switches (3750, 3850, 9300, 6504, 3560, 2960, 2950, 3850, 2960).
- iOS upgrade of Cisco routers and switches.
- Working on routing protocols like OSPF and BGP.
- Configuration and troubleshooting of VLANs, VTP, STP, RSTP, HSRP, and VRRP.
- WAN and LAN device maintenance and support.
Network Engineer
Reliance Jio Infocomm Limited (on payroll of squeal one Dimension Data)
02.2019 - 04.2019
- Working in a NOC environment, monitoring for outages on TeMIP, and checking for any OSS issues.
- Troubleshooting on-call issues and providing support to Field Engineers, as well as issues related to router configuration and network connectivity.
- Responsible for configuration, monitoring, and troubleshooting of Juniper and Cisco ASR routers (ASR 901, 920, 903), and Juniper Router ACX2200.
- Configuration, monitoring, and troubleshooting of Cisco switches (2960, 3750, and ASR901).
- Troubleshooting and resolving link down, latency, and packet loss network outages.
- Configure and Troubleshooting OSPF, EIGRP, and Static Routing.
- iOS upgrade on various Cisco platforms.
- Work with Cisco TAC in case of hardware failures.
- Configuration changes across several sites through RFCs, and working with the Change Management team.
- Path analysis of outages, updating trouble tickets, and coordinating with different teams and vendors to restore outages in minimum time.
Associate Engineer
Tata Communications & Transformation service Limited (On the payroll of Prompt Personnel)
10.2018 - 02.2019
- Troubleshooting on-call issues and providing support to Field Engineers, as well as issues related to router configuration and network connectivity.
- Responsible for providing the solution for network-related issues, outages, and giving proper root cause analysis (RCA).
- Monitoring WAN links and troubleshooting network-related problems.
- Configuration and troubleshooting of VLANs, VTP
- Managing network devices: switch, router.
- Configuration of static, default, and dynamic routing: EIGRP, OSPF, BGP.
- Troubleshooting of LAN/WAN connectivity issues.
Associate Network Engineer
Vodafone India Limited (On the payroll of Data Link Constancy)
12.2016 - 10.2018
- Hands-on experience in DWDM, SDH, PDH/EoS technology in Huawei and ECI equipment/NMS.
- Monitoring and troubleshooting the different capacities of circuits, like E1, 10 Mbps, VC4, DWDM, etc.
- Hands-on experience with Alcatel equipment, like the 1660, 1662, and 164.
- SDH alarm monitoring and rectification circuits re-routing.
Network Associate
Tata Teleservices Limited (On the Payroll of Siddhivinayak & Sai Sun Enterprises in TTSL)
07.2015 - 12.2016
- Configuration and troubleshooting of PDH and SDH circuits on Alcatel and ECI NMS.
- SDH alarm monitoring and rectification circuits re-routing
- Managing network devices: switch, router, multiplexer.
- Manage and resolve enterprise network-related issues.
Education
B. Tech - Electronics & Communications
Nimra College of Engineering & Technology
A.P.01.2015
Intermediate - Secondary Education
C.B.S.E
Jehanabad, Bihar01.2010
High School - Science
C.B.S.E
Jehanabad, Bihar01.2008
Skills
Certified CCNA Routing and Switching and perusing CCNP
Strong Technical knowledge of Aruba, Aruba ClearPass & Cisco Products, including Routers & Switches
Network Technologies: Aruba, ClearPass, MAB, Cisco Routers& Switches, Ethernet, Fast Ethernet, WAN, LAN, SDLAN, TCP/IP, VSF-VSX, LACP, LAG, BGP, EIGRP, OSPF, and Network Address Translation (NAT)
Teamwork mindset
Operations management
Client relationships
Certification
CCNA
Timeline
Senior Associate Consultant
Infosys Limited-Chandigarh
03.2025 - Current
TES Manager-Assurance
Vodafone Idea limited
12.2022 - 02.2025
CCNA
11-2019
Senior Network Engineer
Tata Communications & Transformation Service Limited
06.2019 - 12.2022
Network Engineer
Reliance Jio Infocomm Limited (on payroll of squeal one Dimension Data)
02.2019 - 04.2019
Associate Engineer
Tata Communications & Transformation service Limited (On the payroll of Prompt Personnel)
10.2018 - 02.2019
Associate Network Engineer
Vodafone India Limited (On the payroll of Data Link Constancy)
12.2016 - 10.2018
Network Associate
Tata Teleservices Limited (On the Payroll of Siddhivinayak & Sai Sun Enterprises in TTSL)
07.2015 - 12.2016
B. Tech - Electronics & Communications
Nimra College of Engineering & Technology
Intermediate - Secondary Education
C.B.S.E
High School - Science
C.B.S.E
Personal details:
Languages Known: English & Hindi
Declaration:
I hereby declare that the above-mentioned details about me are correct and complete to the best of knowledge and belief. Rahul Narayan