RAHUL NATARAJAN
Mumbai
Summary
Dynamic Regional Business Head at upGrad with a proven track record in revenue generation and team building. Successfully scaled operations across 18 centers, achieving high NPS and driving strategic alliances. Recognized for analytical skills and problem-solving, consistently exceeding targets and fostering high-performing teams.
Overview
9
9
years of professional experience
Work History
Regional Business Head
upGrad
Mumbai And Bangalore
11.2023 - Current
- Oversaw PnL for 18 centers in Mumbai and Bangalore, driving profitability.
- Managed revenue generation through strategic alliances to enhance financial performance.
- Executed external branding and local area marketing initiatives throughout India.
- Collaborated with IELTS and foreign language coaching centers across India to expand offerings.
- Achieved high NPS across all centers in Mumbai and Bangalore, boosting customer satisfaction.
- Hired and developed teams from inception, successfully scaling operations in Bangalore.
- Worked closely with other departments such as Human Resources, IT and Operations to ensure smooth functioning of regional operations.
Area Manager
upGrad
Navi Mumbai
10.2020 - 10.2023
- Spearheaded the first set of Offline experience Center at upGrad - First Profitable SBU in 6 months and Managed Offline Experience Centers across Navi Mumbai.
- Responsible for PnL of 3 Centers.
- Managed Revenue Generation through Strategic alliances.
- Handled B2B Collaborations.
- Onboarded local Channel Partners.
- Conducted BTL Events for Brand Outreach.
- Managed Coworking space & Tech Park tie-ups.
- Conducted Seminars for students and working professionals.
Business Development Manager II
upGrad
Mumbai
02.2020 - 09.2020
- Launched and scaled all the pilot immersion programs for global universities.
- Developed high performing teams of 12-16 individuals.
- Coordinated innovative strategies to accomplish marketing objectives through email campaigns and webinars.
- Received the CEO award for overachieving targets for 3 consecutive quarters and was in the list of top 5 managers throughout my tenure and was moved to BDM-II designation in 1 year.
- Showcased excellence in: Training the Admission Counselors, Tracking leads and AC performance data through LSQ and Excel, Ensuring high motivation and discipline in the team, Reducing attrition and building a stable team of tenured ACs, Scaled repeat business by upselling higher ARPU programs to existing learners.
Admissions Counselor
upGrad
Mumbai
02.2020 - 09.2020
- Overachieved revenue targets in all three quarters and was promoted as a manager in 8 months.
- Assessed learner interests and skills and provided strategic information about pursuing suitable courses.
- Explained upGrad's USPS, courses offered and career opportunities to prospective learners.
- Repeat and referrals.
B2B Technical Sales and Application Engineer
Nalco Water India Ltd
Pune
04.2018 - 01.2020
- Meeting sales targets through add-on solutions for existing clients and acquiring new customers for product and services.
- Interaction with Customers and on-site team regarding optimization of Plant Water Usage, Plant Data Analysis, Remote monitoring and control.
Programmer Analyst
Cognizant Technology Solutions
Bangalore
06.2016 - 09.2017
- Was mainly responsible for client interaction and providing digital solutions, design and development of webpages and applications based on the interpretation and understanding of data received from clients.
Education
MBA - Business Analytics
Jindal Global Business School
B.Tech - Chemical Engineering
SRM University
Chennai12th Std - PCM
10th Std -
Skills
- Revenue generation and business scaling
- Team building and performance management
- Data tracking proficiency
- Analytical skills
- Problem solving
- Task prioritization
- Delegation of responsibilities
- Results achievement in competitive environments
Timeline
Regional Business Head
upGrad
11.2023 - Current
Area Manager
upGrad
10.2020 - 10.2023
Business Development Manager II
upGrad
02.2020 - 09.2020
Admissions Counselor
upGrad
02.2020 - 09.2020
B2B Technical Sales and Application Engineer
Nalco Water India Ltd
04.2018 - 01.2020
Programmer Analyst
Cognizant Technology Solutions
06.2016 - 09.2017
MBA - Business Analytics
Jindal Global Business School
B.Tech - Chemical Engineering
SRM University
12th Std - PCM
10th Std -
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