Rahul Pandey
Mumbai
Summary
Detail-oriented business analyst with several years of experience conducting analysis and research to come up with solutions to common business problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Analyst-Core Banking Solutions & Cards
M2P Fintech Solutions
Mumbai
11.2023 - Current
- Conducted market analysis and gathered user requirements to drive new product initiatives.
- Implemented JIRA for project management and tracking ,reducing product delivery delays.
- Implemented strategies to enhance performance and efficiency of CASA/LOAN, and TD functions.
- Liaising with stakeholders (IT, Product, Risk, Vendors) to understand feasibility of project.
- Coordinated with systems partners to finalize designs and confirm requirements.
- Delivered public presentations to provide plans and updates on projects.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Interacted with subject matter experts to develop training material and tools for personnel.
Sales and Operation Manager(Cards & Payments)
HDFC BANK
Mumbai
06.2020 - 09.2023
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Have hands on experience of flex-cube for banking solutions.
Sr. Relationship Manager
ICICI BANK
Mumbai
04.2016 - 04.2020
- Worked with clients to address and respond to client and partnership management issues.
- Worked with branch partners to maximise sales efforts to business customers and cross-sell other products and services.
- Requested customer feedback to drive client satisfaction and retention while quickly remedying issues.
- Worked on Finacle for internal and remittance payments and other banking queries.
Education
PGDBM -
Manipal University
06.2015
B.E - Computer Science
Bhopal University
Skills
- Business Transformation and Data Analyst
- Project Management & Leadership
- Risk Management
- Process optimization
- MS excel
- Power BI
Certification
Core/Adv Java
Business Analyst
SQL
Languages
Hindi
Proficient
C2
English
Proficient
C2
Timeline
Business Analyst-Core Banking Solutions & Cards
M2P Fintech Solutions
11.2023 - Current
Core/Adv Java
Business Analyst
SQL
05-2023
Sales and Operation Manager(Cards & Payments)
HDFC BANK
06.2020 - 09.2023
Sr. Relationship Manager
ICICI BANK
04.2016 - 04.2020
PGDBM -
Manipal University
B.E - Computer Science
Bhopal University
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