Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rahul Pandita

Bangalore

Summary

A competent professional with 10+ years' experience in sales operations, application management, inside sales, pre/post-sales support & presales consulting.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Sales Ops Program Manager

NetApp
Bangalore
09.2017 - Current
  • Understanding various customer/partner/NetApp sales team requirements and providing best solutions based on NetApp portfolio.
  • Expertise in creating all booking documentation based on customer requirements – Quotes, SOW, Service brief, description of services.
  • Worked closely with NetApp SSP(Specialty Services Partners) and CDP (Channel Development Partners) to build customer requested solution.
  • Lead for NetApp APAC team/ training sales team/ PS new services / managing escalations/ urgent requests.
  • Go to person for Cloud, managed services, Implementation and Migration services for PS sales team.

Sales Analyst

NetApp
Bangalore
11.2012 - 02.2017
  • Worked as QuoteEdge SME for NetApp Sales & Partner community to assist them in quoting and configuration of NetApp storage, software and services.
  • Assisting sales teams in resolving pricing, discount and PVR related issues. Guided partner and field organizations in opportunity and quote creation.
  • Managed global accounts, opportunities & Installed Base for end customers, and partners in SAP & SFDC. Partner onboarding and access availability depending upon the roles and level of the partners.
  • Worked with Quote Edge development team for business requirements, tool enhancements, bug reporting, performing business validation and prioritizing requirements as per business need.
  • Researching and correcting system and process issues impacting serviceability and service entitlement.
  • Understanding business process issues and communicate solutions to internal and external customers.
  • Provided expertise in testing and troubleshooting system issues, enhancements, and upgrades of Quote Edge tool

Business Development Executive

White Spark Technologies
Bangalore
08.2011 - 11.2012
  • Generating new business in face to face meetings, over phone and supported all pre-sales activities.
  • Responding to all customer enquiries regarding storage & servers and providing solution in a timely and accurate manner.
  • Liaising with both current and potential clients to develop existing and new business opportunities by building and maintaining relationships with partners, third party vendors and clients.
  • Analyze customer's need and articulate how company products can provide solutions to on-going requirement and problems.
  • Delivering presentations and demos to potential clients.
  • Used BANT criteria to identify new leads and converted them successfully to potential opportunities.

Education

MBA - Sales And Marketing

Pune University

Skills

  • Sales Operations
  • Quote Edge ASCEND,SAP, SFDC, EBI
  • Pre and Post Sales support
  • Pricing, PVR & OM
  • Pre Sales Consulting
  • Improving business processes

Certification

  • ITIL
  • NCSA, NASP, CSM and various NetApp sales and product training.

Timeline

Sales Ops Program Manager

NetApp
09.2017 - Current

Sales Analyst

NetApp
11.2012 - 02.2017

Business Development Executive

White Spark Technologies
08.2011 - 11.2012

MBA - Sales And Marketing

Pune University

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Rahul Pandita