Rahul Pandita
Bangalore
Summary
A competent professional with 10+ years' experience in sales operations, application management, inside sales, pre/post-sales support & presales consulting.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Ops Program Manager
NetApp
Bangalore
09.2017 - Current
- Understanding various customer/partner/NetApp sales team requirements and providing best solutions based on NetApp portfolio.
- Expertise in creating all booking documentation based on customer requirements – Quotes, SOW, Service brief, description of services.
- Worked closely with NetApp SSP(Specialty Services Partners) and CDP (Channel Development Partners) to build customer requested solution.
- Lead for NetApp APAC team/ training sales team/ PS new services / managing escalations/ urgent requests.
- Go to person for Cloud, managed services, Implementation and Migration services for PS sales team.
Sales Analyst
NetApp
Bangalore
11.2012 - 02.2017
- Worked as QuoteEdge SME for NetApp Sales & Partner community to assist them in quoting and configuration of NetApp storage, software and services.
- Assisting sales teams in resolving pricing, discount and PVR related issues. Guided partner and field organizations in opportunity and quote creation.
- Managed global accounts, opportunities & Installed Base for end customers, and partners in SAP & SFDC. Partner onboarding and access availability depending upon the roles and level of the partners.
- Worked with Quote Edge development team for business requirements, tool enhancements, bug reporting, performing business validation and prioritizing requirements as per business need.
- Researching and correcting system and process issues impacting serviceability and service entitlement.
- Understanding business process issues and communicate solutions to internal and external customers.
- Provided expertise in testing and troubleshooting system issues, enhancements, and upgrades of Quote Edge tool
Business Development Executive
White Spark Technologies
Bangalore
08.2011 - 11.2012
- Generating new business in face to face meetings, over phone and supported all pre-sales activities.
- Responding to all customer enquiries regarding storage & servers and providing solution in a timely and accurate manner.
- Liaising with both current and potential clients to develop existing and new business opportunities by building and maintaining relationships with partners, third party vendors and clients.
- Analyze customer's need and articulate how company products can provide solutions to on-going requirement and problems.
- Delivering presentations and demos to potential clients.
- Used BANT criteria to identify new leads and converted them successfully to potential opportunities.
Education
MBA - Sales And Marketing
Pune University
Skills
- Sales Operations
- Quote Edge ASCEND,SAP, SFDC, EBI
- Pre and Post Sales support
- Pricing, PVR & OM
- Pre Sales Consulting
- Improving business processes
Certification
- ITIL
- NCSA, NASP, CSM and various NetApp sales and product training.
Timeline
Sales Ops Program Manager
NetApp
09.2017 - Current
Sales Analyst
NetApp
11.2012 - 02.2017
Business Development Executive
White Spark Technologies
08.2011 - 11.2012
MBA - Sales And Marketing
Pune University
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