RAHUL RAI
Team Leader in Operations
New Delhi
Summary
A team player in sales operations and auto loan services, adept at fostering strong relationships and exceeding targets. At Girnarsoft Automobiles Pvt Ltd, I took initiatives that significantly enhanced business efficiency and customer satisfaction. Skilled in operations management and teamwork, my strategic approach to problem-solving and multitasking has consistently driven success.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Team Leader, Sales Operations
Girnarsoft Automobiles Pvt Ltd (Car Dekho)
2018.11 - Current
- Create strong relationships with Insurance companies, securing necessary approvals.
- Organize coordination between insured and buyers, ensuring efficient vehicle lifting processes and customer satisfaction.
- Strategically executed cross-selling initiatives of yearly memberships, insurance, and related products, effectively driving Monthly Acquisition Targets and enhancing overall business.
- Successfully managed team to proactively prevent escalations and ensure optimal time management, resulting in enhanced operational efficiency.
- Streamlined Operations processes to improve efficiency and productivity within team.
Relationship Manager, Auto Loans
HDB Financial Services, HDFC Bank
2017.08 - 2018.10
- Actively engage with potential customers at dealerships of Maruti and others to promote auto loan products and services offered by the company.
- Generate leads through networking, referrals, and cold calling to reach out to prospective clients.
- Work closely with underwriters and other internal teams to expedite loan approvals and ensure a seamless customer experience.
- Meet and exceed sales targets and objectives set by the management.
Education
BBA - Business Management
Guru Gobind Singh Indraprastha University
New Delhi 2014.07 - 2017.08
Skills
Problem-Solving
Languages
Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Hobbies
My Hobbies are Travelling, Watching Movies, Listening 90's music
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Company CultureWork-life balanceCareer advancementPersonal development programsTimeline
Team Leader, Sales Operations
Girnarsoft Automobiles Pvt Ltd (Car Dekho)
2018.11 - Current
Relationship Manager, Auto Loans
HDB Financial Services, HDFC Bank
2017.08 - 2018.10
BBA - Business Management
Guru Gobind Singh Indraprastha University
2014.07 - 2017.08
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