Rahul Ranjan
Noida
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Assistant Quality Manager
Ienergizer it services pvt ltd
Noida
10.2022 - Current
- Worked with multi dimensional travel process Makemytrip.com as Vendor Quality Assistant manger
- Mentored team on the impact level analysis and ensured financial fitness with Addition supervision on the Ops level governance around
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Created detailed reports on process performance, product defects and other quality-related issues.
- Actively participated in continuous improvement initiatives across the organization.
Team Leader- Quality
Ienergizer it services pvt ltd
Noida
10.2021 - 10.2023
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Conducted regular performance reviews to assess individual team member progress.
- Worked on flows in order to make the tools navigation stages easier for associate level in operation..
- Adding inputs to tools and processes to make them more fluid and supportive in terms of speedy resolution.
Quality Analyst
Ienergizer it services pvt ltd
Noida
10.2017 - 10.2020
- Conducted root cause analysis to investigate the source of problems in production process.
- work towards the achievement of daily audit target completion along with team sessions to develop best customer handling.
Education
Bachelor of Arts - English
Sikkim Manipal University
Noida06-2026
High School Diploma -
Zila School Purnia
Purnia12-2013
Skills
- Process improvement techniques
- Time management proficiency
- Analytical mindset
- Leadership abilities
- Lean manufacturing principles
Timeline
Assistant Quality Manager
Ienergizer it services pvt ltd
10.2022 - Current
Team Leader- Quality
Ienergizer it services pvt ltd
10.2021 - 10.2023
Quality Analyst
Ienergizer it services pvt ltd
10.2017 - 10.2020
Bachelor of Arts - English
Sikkim Manipal University
High School Diploma -
Zila School Purnia
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