Rahul Roy
Solution Integrator
Kolkata,West Bengal
Summary
Experienced and dedicated IT professional with over 6+ years of successful experience in IT and Telecom domain. Recognized consistently for performance excellence and contributions to success in Telecom industry. Strong hold on operating systems like Rhel,Windows and Solaris. Experience in product deployment, NE integration, testing and rollouts. Good moral and ethical values towards the organization. Seasoned professional inpublic and private clouds.Good experience on handling European client while working in global service delivery. Client names includes: Hi3G, Telia, Telepost, Mali, Net1, Andorra Telecom etc.
Overview
2
2
Languages
2
2
Certifications
6
6
years of post-secondary education
6
6
years of professional experience
Work History
Solution Integrator
Ericsson India Global Services Pvt. Ltd
Kolkata, West Bengal
02.2020 - Current
- Installation, Upgradation, Expansion of Ericsson software in NMS (OSS-RC/ENM) for both Physical/Native and Cloud Environment.
- End to end troubleshooting of the issues related to OSS platform FCAPS (Fault Management, Configuration Management, Alarm Management, Performance Management and Security Management).
- Integration and Migration of various type of nodes(2G/3G/4G/LTE/5G/RAN/CORE/IN) in different NMS platforms.
- Worked closely with clients to establish specifications and system designs.
- Performed end-to-end NMS systems testing to uncover bugs and troubleshoot issues prior to application handover.
- Firmware upgrades of HP and Dell servers which includes OA,VC,Rack servers,Blade servers,VNX and Unity servers of EMC.
- Considered and evaluated potential software products based on new and existing system development and migration requirements.
- Tested troubleshooting methods, devised innovative solutions and documented resolutions for inclusion in knowledge base for support team use.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
Associate Service Operations
One97 Communication Limited
Kolkata, West Bengal
10.2015 - 02.2020
- Linux : Basic command, File handling, File permission, File transfer, Changing ownership and Mode, Shell and Bash File Handling, Job Scheduling, Usage checking( CPU and Disk ).
- Working with OBD (Out Bound Dialer) team in deployment of various VAS services such as CRBT, UNR on Windows/Linux Platform.
- Managing the remote hosted Windows/Linux servers using SSH, Putty & WinSCP.
- Resolve day-to-day issues, monitoring of all applications.
- Hands on Enterprise level experience on MY-SQL Database.
- Keeping track of revenue and taking action for maintaining growth.
- Co-ordinating with client and full filling their requirements.
- Handled multiple simultaneous deployment projects against strict deadlines.
- Creates new flow for VAS and NonVAS application and handle them to make error free and monitor all servers.
- Ensured that the sales targets are achieved for the month.
- Experience in SDP management.
- Preparing various design documents like flow charts, call flow, product features.
- Working with Networking protocols:TCP, SS7, SCP, SFTP, Apache Tomcat,VPN,SMSC,BTS.
Education
B-Tech - Electronics & Communication Engineering
Adamas Institute of Technology (WBUT)
08.2011 - 07.2015
12 - Computer Science
Kendriya Vidyalaya Ordnance Factory Dum Dum
Kolkata 05.2010 - 05.2011
Class 10 - Science
Kendriya Vidyalaya Ordnance Factory Dum Dum
Kolkata 05.2008 - 04.2009
Skills
Rhel Operating System
Openstack Cloud Platform
System Administration
Backup Solution - Netbackup
HP Hardware
NMS Platforms
Troubleshooting
CI/CD Pipeline
Kubernetes
DevOps
Accomplishments
- Awarded “Rockstar of the Year” in One97 Communication Ltd for Excellent Performance.
- Awarded “Star Performer” in Ericsson for Q3 in 2020.
- Received “Ace Award” in Ericsson for Q1 in 2021.
Certification
Red Hat Certified System Administrator
Additional Information
- Summer training at Globsyn Skills in association with NSDC on JAVA 7.
- Winter training at ESL on C-Programming during DEC-JAN 2013.
Strengths
Optimistic, Quick Learner, Hard worker, Adaptability, Complex situation handling.
Timeline
Solution Integrator
Ericsson India Global Services Pvt. Ltd
02.2020 - Current
Red Hat Certified Engineer
02-2020
Red Hat Certified System Administrator
11-2019
Associate Service Operations
One97 Communication Limited
10.2015 - 02.2020
B-Tech - Electronics & Communication Engineering
Adamas Institute of Technology (WBUT)
08.2011 - 07.2015
12 - Computer Science
Kendriya Vidyalaya Ordnance Factory Dum Dum
05.2010 - 05.2011
Class 10 - Science
Kendriya Vidyalaya Ordnance Factory Dum Dum
05.2008 - 04.2009