Rahul Rudrabhatla
Hyderabad
Summary
Pega CDH and PRPC Developer with 3 years of experience in managing work modules and ensuring project success. Demonstrated ability to deliver high-quality solutions while continuously enhancing technical skills. Committed to professional growth and knowledge expansion in the field.
Overview
1
1
Certification
Work History
Pega PRPC & CDH Developer
Infosys
- Company Overview: Client: Verizon An American telecommunication company
- Currently working as Pega CDH developer on NBX application by understanding & analyzing the business requirements.
- Worked on propositions, By developing qualification logic for the offers and updating the decision data with required parameters for Next Best Action as per business needs for the Digital and Assisted Channels.
- Solved numerous bugs and errors using tracer, clipboard and by running strategies.
- Using Kibana tool (log analysis), Resolved multiple bugs in production and non-production environments which helps in improving the customer experience by 25%.
- Contributed towards improving performance, resulting 30% reduction in processing time.
- Followed agile methodologies and best practices to ensure effective change processes.
- Unit tested the developed code by understanding Postman (API Testing).
- Learned software engineering process improvements and best practices.
- Worked on Data Transforms, When Rules, Activities and built the UI sections for Customer 360degree portal using Pega.
- Client: Verizon An American telecommunication company
Education
Bachelor of Science - Mechanical Engineering
CMR INSTITUTE OF TECHNOLOGY
Hyderabad 06-2021
Board Of Intermediate -
Sri Gayatri Junior College
03-2017
High School Diploma - 10th
Sacred Heart High School
03-2015
Skills
- Pega CDH and PRPC
- SQL database management
- Kibana data visualization
- API testing with Postman
- Team collaboration
- Organizational skills
- Advanced Excel
- Power BI
Certification
- Certified in Pega CSA
- Certified in Pega CSSA
- Certified in Pega PCDC
Languages
- English
- Telugu
- Hindi
Timeline
Pega PRPC & CDH Developer
Infosys
Bachelor of Science - Mechanical Engineering
CMR INSTITUTE OF TECHNOLOGY
Board Of Intermediate -
Sri Gayatri Junior College
High School Diploma - 10th
Sacred Heart High School
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