Rahul Saluja
Product Owner/Technical Project Manager/Scrum Master
Gurgaon
Summary
Experienced and result-oriented professional with 14+ years of expertise in Software Development across diverse IT domains. Demonstrated success in delivering agile projects across various business areas, ensuring high-quality, on-time, and within-budget deliveries.
Proven track record in guiding, coaching, and educating development teams through iterations, retrospectives, and product backlog management.
Successfully managed programs involving Hadoop Big Data and Oracle Golden Gate Technology.
Strong relationship-building, organizational, and project management skills, enabling effective resolution of technical challenges.
Adaptable and quick to take on new roles, projects, and responsibilities.
Deep knowledge and years of experience with incorporating Agile metrics into team routines.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
4
4
Certificates
Work History
Product Owner
Lloyds Banking Group | Tata Consultancy Services
London & Gurgaon
01.2021 - Current
- Acted as liaison between business and IT teams to refine product and incorporate features based on market demands
- Translated features into user stories within team’s backlog while managing, ranking, and prioritizing this backlog to reflect stakeholder’s requirements
- Managed backlog of user stories for multiple products simultaneously spread across multiple scrum teams
- Implemented new solution to remove data anomalies in customer data, which helped in reducing customer complaints by more than 50%
- Implemented concept of foundational data products for reusability of data for analytics/operational purpose
- Oversaw entire product deployments from vision and creation to rollout and delivery
Scrum Master
Lloyds Banking Group | Tata Consultancy Services
Gurgaon & London
08.2017 - 12.2020
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies which helped teams to quickly gain average velocity by more than 10%
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress
- Nominated for Transformer Awards against Skilled Colleagues at their Best
- Promoted culture of continuous improvement, ownership and accountability by championing agile mindset
- Deep knowledge and years of experience with incorporating Agile metrics into team routines
Technical Lead
CVS | Tata Consultancy Services
Gurgaon
01.2017 - 08.2017
- Working with Business persons for Analyzing business requirements to design solution.
- Defining reusable/framework components to be used across application.
- Reviewing Project status and representing to stakeholders
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality
Service Lead
Lloyds Banking Group | Tata Consultancy Services
Gurgaon
10.2016 - 06.2017
- Key responsibility of Production Incident Management; managing team of 25 people
- End to end ownership of L2 & L3 Support
- Monthly target of mitigating 2000 incidents; maintaining SLAs for incidents
- Maintaining business KPI’s data and sharing with stakeholders
- Reduce incident volumes by fixing/mitigating business impact
- Identify changes required in current process/system and provide systematic solutions
- Developed and implemented educational programs for L1 support
Developer, Production Support Analyst
Lloyds Banking Group | Tata Consultancy Services
Gurgaon & London
03.2009 - 09.2016
- Developed end to end functionality for Apply Credit Card online, Balance Transfer Credit Card product lifecycle including design, build and defect fixing
- Developed IB Marketing functionality/Leads to display Customize Promotional messages to customers, logged into Internet Banking
- Re-engineered Sales products i.e. Overdraft Credit Card for Lloyds Banking Group to integrate 2 newly acquired banks leveraging synergies and achieving cost savings
- Responsible for collaborating & coordinating with multiple teams across the bank and outside the bank for identifying and getting the root cause of the different production related Incidents and problem records
- Identified root causes of recurring problems to implement effective solutions and Implementing dashboards on Splunk tool
Education
Bachelor of Engineering - Mechanical Engineering
CRSCE Murthal
Haryana, India 05.2004 - 04.2008
Skills
Agile frameworks and Scrum Methodology
Certification
Professional Scrum Product Owner PSPO-II Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Professional Scrum Product Owner PSPO-II Certified
10-2022
Scrum Alliance Certified Scrum Master
06-2021
Product Owner
Lloyds Banking Group | Tata Consultancy Services
01.2021 - Current
Scrum Master
Lloyds Banking Group | Tata Consultancy Services
08.2017 - 12.2020
Technical Lead
CVS | Tata Consultancy Services
01.2017 - 08.2017
Service Lead
Lloyds Banking Group | Tata Consultancy Services
10.2016 - 06.2017
IT infrastructure Library Basic (ITIL V4)
04-2014
Sun Certification in Java Programming 6
05-2009
Developer, Production Support Analyst
Lloyds Banking Group | Tata Consultancy Services
03.2009 - 09.2016
Bachelor of Engineering - Mechanical Engineering
CRSCE Murthal
05.2004 - 04.2008
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