Open To Work
Rahul Sharma
Knowledge Management & Project Governance @Ameriprise Financials
Noida
Summary
Seasoned Project & Product Management professional with over 14 years of expertise in data analytics delivery, consulting with US clients, and driving stakeholder engagement. Experienced in supporting PreSales initiatives, leading analytics teams of business analysts, and advancing product development through feature enhancements for speech analytics platforms. Proficient in project governance frameworks, technical documentation, requirements gathering, and facilitating training or product demonstrations. Recognized for optimizing processes, strengthening self-service ecosystems, and delivering impactful, strategic solutions.
Overview
15
15
years of professional experience
5
5
Certification
Work History
Sr. Knowledge Management Lead & Project Governance
Ameriprise Financials LLP
Noida
11.2023 - Current
- Project governance for BCS viability framework (AMPF's Project Management Framework for Bank)
- Lead Knowledge Management initiatives for Bank ASK ecosystem, improving operational efficiency and self-service.
- Drive governance, risk tracking, and compliance across banking projects.
- Develop SOPs, job aids, and process documentation to ensure consistency.
- Facilitate stakeholder training and demo sessions.
Product Manager (ICAP)
Provana India Private Limited
Noida
01.2022 - 05.2023
- Managed end-to-end product lifecycle for ICAP (Integrated Call Analytics Platform).
- Delivered Power BI dashboards and client-facing documentation.
- Supported pre-sales with solution design and marketing collateral.
Multiple Positions
MattsenKumar Services (formerly Hyper Quality, now known as 'Bill Gosling')
Gurugram
01.2011 - 01.2021
- Manager - Business Insights (2015-2021): Led speech analytics teams and projects to mitigate compliance risks and improve performance. Stakeholder management and people leadership. Managed project scope, timelines, and business communication.
- Sr. Business Analyst (2011-2015): Conducted process evaluations, created strategic roadmaps, and developed documentation. Managed and lead team of business/speech analysts.
Education
University of Delhi - Humanities
University of Delhi
01.2011
Skills
- Agile & Scrum Project Management
- SDLC & Delivery Management
- Stakeholder Engagement & Risk Management
- SharePoint Administration
- PreSales Solution Design & Consulting
- Product Demos, POCs & Client Workshops
- SaaS Ecosystems Awareness
Certification
- Certified Scrum Master - CSM
- Kanban PM
- Agile Project Management (Google)
- Enterprise Design Thinking Practitioner (IBM)
- T3 - Certified Trainer
Hobbies and Interests
- Agile Coaching & Transformation
- Business Process Optimization
- Enterprise SaaS & Cloud Solutions
- Long Drives
- Quick Weekend Trips
- Cafe' Hopper
References
References available upon request.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridRemoteSalary Range
₹4000000/yr - ₹5000000/yrTimeline
Sr. Knowledge Management Lead & Project Governance
Ameriprise Financials LLP
11.2023 - Current
Product Manager (ICAP)
Provana India Private Limited
01.2022 - 05.2023
Multiple Positions
MattsenKumar Services (formerly Hyper Quality, now known as 'Bill Gosling')
01.2011 - 01.2021
University of Delhi - Humanities
University of Delhi
Similar Profiles
Himajith SudhakarHimajith Sudhakar
Sr. Manager Technology Delivery at Ameriprise FinancialsSr. Manager Technology Delivery at Ameriprise Financials
PRAJWALIT DALAIPRAJWALIT DALAI
Financial Planning Analyst at Ameriprise FinancialsFinancial Planning Analyst at Ameriprise Financials
Venkata Siva VattikondaVenkata Siva Vattikonda
Software Engineer at Ameriprise FinancialsSoftware Engineer at Ameriprise Financials
Prashant KashyapPrashant Kashyap
Consultant at TATA CONSULTANCY SERVICESConsultant at TATA CONSULTANCY SERVICES
Shivani SinghShivani Singh
Manager Sales & Marketing at Regreen-Excel EPC India LimitedManager Sales & Marketing at Regreen-Excel EPC India Limited