Rahul Sharma
Jaipur,RJ
Summary
Dynamic logistics professional with a proven track record at Aramex India, eBay India, excelling in cross-border trade and client relations. Expert in international logistics, driving revenue growth through strategic initiatives and team coordination. Recognized for enhancing customer satisfaction and achieving significant sales increases, leveraging leadership skills to foster strong partnerships.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Asian worldwide service (India) Pvt. Ltd.
10.2025 - Current
- Drive end-to-end B2B logistics sales at AWS, specializing in ocean and sea freight solutions for Indian exporters and manufacturers across e-commerce, FMCG, and retail sectors.
- Expand revenue by strategically acquiring high-potential clients and upselling value-added logistics services.
- Deliver customized freight and supply chain solutions to enhance global trade operations, boosting customer satisfaction and retention them by providing best services.
- Collaborate cross-functionally with operations, supply chain, and warehouse teams to ensure seamless execution of freight, fulfillment, and delivery processes.
- Promote AWS’s Boundless Trade platform to enable Indian businesses to overcome international trade barriers, and expand their global footprint.
- Leverage expertise in international freight forwarding, ocean freight, and air freight to support SMEs in scaling operations and achieving supply chain excellence.
Sales and Logistics Manager
Rang Creations International
04.2021 - 09.2025
- Mentored new business development and client servicing team to identify revenue improvement opportunities.
- Conducted training sessions to provide updates and enhance team capabilities.
- Managed daily product uploading reports and analyzed marketing strategies for performance outcomes.
- Oversaw various B2B and B2C e-commerce platforms including Amazon.com, eBay, and Alibaba.
- Participated in industry fairs such as FIEO and Vastra to generate retail and bulk export opportunities.
- Planned promotional campaigns through social media optimization and marketplace ads to drive service adoption.
- Managed retail and bulk order processing, ensuring timely communication regarding shipping and logistics.
- Established partnerships with SMEs, manufacturers, and logistics providers for efficient product sourcing.
Territory Manager
Aramex India Pvt. Ltd.
Jaipur
10.2018 - 03.2021
- Drove D2C and B2B initiatives to streamline international trade for Indian sellers.
- Identified new business opportunities, converting prospect leads into accounts.
- Onboarded wholesalers, aggregators, third-party vendors, and resellers to enhance channel sales.
- Managed revenue growth through up-selling and cross-selling strategies to exceed quarterly targets.
- Developed service initiatives and contingency plans to counter competitor strategies.
- Optimized reverse logistics and return management systems, boosting customer satisfaction scores.
- Handled account-related activities as primary contact for seller resolutions.
- Analyzed service incident cases to identify root causes and implemented corrective measures.
Key Accounts Manager
eBay India Private Limited
09.2016 - 09.2018
- Collaborated with eBay India Pvt. Ltd., a leading e-commerce marketplace specializing in retail export, to drive business growth and market expansion.
- Developed and executed high-level strategic plans to enhance account management and optimize revenue generation.
- Cultivated and maintained strong relationships with existing key accounts, ensuring customer retention and satisfaction.
- Identified and established new contacts and partnerships, expanding the client base and increasing business opportunities.
- Monitored market trends and conducted gap analysis to uncover niche markets and potential areas for business development.
- Leveraged expertise in cross-border transactions to facilitate seamless international trade and maximize revenue streams.
- A leading e-commerce marketplace specializing in retail export
- Enhanced revenue streams through targeted strategic initiatives.
Assistant Manager
Indiamart intermesh Ltd.
02.2014 - 08.2016
- Monitored regional data, including sales figures and team performance, to identify trends for improvement.
- Developed strategic action plans to address growth opportunities and achieve targeted sales metrics.
- Presented value propositions to potential clients, enhancing brand visibility and engagement.
- Leveraged client references and positive feedback to drive a sales increase of 15-20%.
- Managed sales support functions to ensure timely completion of client deliverables and target attainment.
- Gathered market feedback and provided strategic updates to senior management for informed decision-making.
- Coordinated across Business Development, Client Support, and Office Administration to optimize efficiency.
- Engaged with manufacturers, traders, and distributors to enhance product knowledge in B2B marketplace.
Finance Executive
HBL Global Pvt. Ltd.
04.2011 - 01.2014
- Enhanced customer experience for used car loan products at KP Automotives, Vipul Motors, and Maruti True Value.
- Administered DSA partnerships with Vinayak Leasing and Finance, driving growth in loan portfolio.
- Ensured 95% on-time loan disbursement in compliance with Turn-Around-Time policies.
- Resolved auto loan queries, improving conversion rate by 20% through tailored financial advice.
- Coordinated departmental efforts to reduce dealer payment complaints by 30%.
- Monitored customer calls to maintain high service standards with 24-hour response time.
- Facilitated communication between dealers and teams, reducing resolution time by 25%.
- Conducted dealer visits to ensure compliance with credit and operational requirements.
Education
B.B.A - Rajasthan, India
Rajasthan University
Rajasthan, India04-2009
12th - Rajasthan, India
Rajasthan, Hindi
Rajasthan, India03-2006
10th - Rajasthan, India
Rajasthan, Hindi
Rajasthan, India03-2004
Skills
- Cross-border trade
- Direct sales
- Team coordination
- Client relations
- International logistics
- Leadership skills
- Import and export operations
Personal Information
- Date of Birth: 09/06/90
- Marital Status: Married
Languages
- Hindi
- English
Timeline
Assistant Manager
Asian worldwide service (India) Pvt. Ltd.
10.2025 - Current
Sales and Logistics Manager
Rang Creations International
04.2021 - 09.2025
Territory Manager
Aramex India Pvt. Ltd.
10.2018 - 03.2021
Key Accounts Manager
eBay India Private Limited
09.2016 - 09.2018
Assistant Manager
Indiamart intermesh Ltd.
02.2014 - 08.2016
Finance Executive
HBL Global Pvt. Ltd.
04.2011 - 01.2014
B.B.A - Rajasthan, India
Rajasthan University
12th - Rajasthan, India
Rajasthan, Hindi
10th - Rajasthan, India
Rajasthan, Hindi