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 Dynamic Relationship Manager with proven success at Lawrato.com in cultivating strong partnerships and enhancing customer satisfaction. Expert in problem-solving and attentive listening, I leverage data handling skills to deliver tailored financial solutions, fostering trust and loyalty among clients. Committed to understanding client needs and driving product engagement.    Professional relationship specialist with track record of enhancing client satisfaction and retention. Background in developing strategic plans and successfully implementing client-centric initiatives. Known for collaborative approach and adaptability in dynamic environments, leveraging skills in communication and problem-solving to drive results. 

 Detail-oriented professional with over 10 years of experience in education, client relationship management, and administrative operations. Expertise in guiding individuals through complex multi-step processes, ensuring meticulous document collection and review, and maintaining accurate records while delivering exceptional customer service. Proven ability to communicate effectively, solve problems efficiently, and organize tasks in fast-paced environments. Technologically adept with proficiency in Microsoft Office, Asana, Quicken, and various workflow platforms. 

Dynamic business development professional with a proven track record at VikingCloud, excelling in relationship management and customer service. Skilled in driving revenue growth through strategic initiatives and complex negotiations. A collaborative leader, I foster teamwork and enhance performance, resulting in increased customer satisfaction and loyalty.

I am a PROSCI-certified Change Manager with experience working for multinational organisations. I’ve led change strategies to enable business transformations for Australia’s largest healthcare providers, CSL Limited and Ramsay Healthcare and have implemented change initiatives across APAC and multiple EMEA countries. With a unique mix of experience spanning sales, trade marketing and HR Business Partnering, I champion change with a human-centric approach. Fuelled by a growth mindset, a ‘why-not’ attitude, and the right dose of Dutch courage, I’ve successfully pivoted my career across industries and geographies. My career has taken me across various industries and cultural environments, sharpening my ability to engage effectively in diverse business landscapes. Having lived and worked in Australia, the UAE, Singapore, and Malaysia, I bring a global perspective and cultural adaptability to change leadership. For me, change isn’t just strategy - it’s about people. My approach centres on trust, working collaboratively, and communicating change in a way that resonates with both hearts and minds. I enjoy working with diverse teams and creating environments where people can embrace change with confidence and clarity.
Experienced with guiding organizations through complex change initiatives to improve efficiency and performance. Utilizes strategic planning and stakeholder engagement to drive successful outcomes. Track record of fostering collaborative environments and ensuring smooth transitions.
Change management professional with proven track record in driving successful transformations. Known for leveraging analytical skills and strategic thinking to facilitate seamless transitions. Reliable team player focused on achieving collective goals and adapting to evolving challenges.

RAHUL SHARMA

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Relationship Manager

Senior Business Analyst

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Master of Science - Computer Science

Bachelor of Science - Mathematics Education

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Relationship Manager

Senior Business Analyst

Master of Science - Computer Science

Bachelor of Science - Mathematics Education

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