Rahul Singh

Inventory Monitoring: Monitored reverse stock transfers (RSTN) and tray pickup activities, ensuring effective reconciliation and reporting to corporate and finance teams.

Compliance and Reporting: Guided the creation of Stock Transfer Notes (STN) with 100% e-invoicing and e-way bills through SAP. Ensured compliance with SCC event marking for tracking through TMS.

Cost Distribution: Managed restaurant cost distribution through TMS to zonal and store teams, providing detailed MIS reports (OTIF, temperature compliance, pilot rating, haltage dashboard, and logistics compliance).

Vendor Management: Verified vendor billing, coordinated DMS activities, and handled business escalations and communications from store and zonal teams.

• Supply Chain Design: Designed supply chain distribution, pricing protocols, negotiations, and strategy deployment.
• Budget Management: Managed the logistics budget, analyzing sales vs. logistics costs on a yearly and monthly basis.
• Freight Documentation: Created freight settlement documentation for the North zone using TMS.
• Project Implementation: Led the implementation of new projects, including TMS, SCC app, Loconav installation, and 2nd Co-Pilot, while interfacing with suppliers to resolve quality and delivery issues.
• Team Leadership: Directed employee selection and hiring, and led a dispatch team of 50 personnel (35 off-role and 15 on-role) for all shift operations with 58+ vehicles daily.

• Managed pan-India logistics for products including Schmitten and Hoppits Chocolate, as well as CMO operations for Mondelez, Herbalife, Barry Callebaut, Patanjali, KMF (Goodlife-Nandani), and Morde.
• Coordinated dispatch of goods using cars, vehicles, and part loads, ensuring efficient delivery.
• Conducted store audits to maintain quality and compliance standards.
• Handled customer orders and managed relationships with multiple distributors
• Collaborated closely with production and warehousing teams for effective planning.
• Ensured statutory compliance from suppliers and service providers.
• Processed 100% of logistics bills, ensuring accuracy and timeliness.
• Developed Management Information System (MIS) reports for billing and performance tracking

• Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.

• Used good judgement in assessing challenging developments to provide insightful resolutions for company.

• Managed and examined performance of executives to provide guidance for areas requiring improvement.

• Managed first-line customer support, addressing queries and complaints while processing returns for defective products.
• Assisted the Supply Chain Manager with year-end distribution forecasting by analyzing distribution databases.
• Monitored, controlled, and evaluated transport costs, identifying opportunities for improvement and cost savings.

• Managed DD logistics operations using air-conditioned vehicles to ensure safe and comfortable transportation of goods.

• Managed indent processing in SAP to ensure accurate tracking and fulfillment of inventory requirements.

• Managed online order processing and customer service, ensuring timely resolution of inquiries and issues.
• Supervised delivery personnel, coordinating their activities, to ensure efficient and accurate deliveries.

• Managed dispatch operations with third-party manpower, overseeing a team of 20 to 30 personnel.
• Coordinated the daily dispatch of 20 to 25 vehicles, ensuring adherence to standard operating procedures (SOP) for batch-wise distribution of goods.
• Handled batch-wise stock management and generated daily reports to track inventory and dispatch activities.