Rahul Singh
Raipur
Summary
Seeking the role of Assistant Professor to apply my knowledge in Human Resource Management, Business Strategy, and Marketing, contributing to academic excellence through effective teaching, research, and student mentorship.
Overview
10
10
years of professional experience
Work History
Human Resource Executive
Voxturr Consulting Pvt. Ltd
09.2024 - Current
- Introduced flexible work arrangements that improved productivity while supporting employee work-life balance.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Directed hiring and onboarding programs for new employees.
Practitioner, Back-End
Concentrix Daksh Services India Pvt Ltd (IBM)
09.2015 - 12.2018
- Managed customer relationships through effective communication and support.
- Responded promptly to customer inquiries and resolved complaints efficiently.
- Developed and maintained a customer database using CRM software.
- Provided product or service information to clients and recommended appropriate solutions.
- Prepared and analyzed reports on customer feedback, complaints, and service performance.
Tutor, Special Needs Students
Home Tutors
11.2014 - 09.2015
- Developed strong relationships with students and their families, fostering open communication channels to address individual concerns and progress updates.
- Enhanced learning experiences for special needs students by implementing individualized education plans tailored to their unique requirements.
Education
MBA - Human Resources Management And Marketing
The ICFAI University
Raipur, India05-2025
Bachelor of Arts - Sociology
Indira Gandhi Open University
New Delhi, India12-2018
No Degree - Diploma in Civil Engineering
Chhotu Ram Rural Institute Of Technology
New Delhi, India06-2013
Intermediate
Spring Meadows Public School
New Delhi, India05-2010
Marticulation
Ekta Model Secondary School
New Delhi, India05-2008
Skills
- Hard Skills: Statistical Analysis Using SPSS, Ms- Word, Ms Excel, Ms Power point
- Soft Skills: Time Management, leadership, Problem Solving, Communication Skills
Hobbies
Camping, Cooking, listening Songs, Gardening
Languages
English
Hindi
Publications
- “An Empirical Study into the Influence of Brand Image on Smartphone Purchases in Raipur, Chhattisgarh”, International Journal of All Research Education and Scientific Methods (IJARESM), ISSN: 2455-6211, Volume 12, Issue 5, May-2024
- “Exploring Work-Life Balance in Startup Tech Company”, JETIR (www.jetir.org ) ISSN UGC Approved (Journal No:63975) & 7.95 Impact Factor Published in Volume 11 Issue 12 , December-2024
- “Assessing the Health Implications of Fast-Food Consumption Among Adults in Raipur A Comprehensive Study”, International Journal of Scientific Research in Engineering and Management (IJSREM) Volume: 09 Issue: 03 | March - 2025
Participations in Workshop/ FDP
- Participated in the three days workshop on “ COMPILING REFERENCES THROUGH ZOTERO” from 24-26 February 2025
- Participated in the Five Days National Level Faculty Development Program on "Research Paper Writing and Publishing in SCI/ Scopus Indexed Journals (AI Tools Included)" organized by Learnix Thrive held on 2nd March to 6th March,2025.
- Participated in 10 Days Online National Workshop on Research Methodology Organized by Department of Statistics, Dibrugarh University, Assam, India during 1st to 10th March, 2025.
Thesis Project
- Exploring the Impact of Organizational Culture on Work-Life Balance and Emotional Intelligence in Healthcare Professionals.
- "Impact of organizational culture on innovation: The role of work-life balance.”
Timeline
Human Resource Executive
Voxturr Consulting Pvt. Ltd
09.2024 - Current
Practitioner, Back-End
Concentrix Daksh Services India Pvt Ltd (IBM)
09.2015 - 12.2018
Tutor, Special Needs Students
Home Tutors
11.2014 - 09.2015
MBA - Human Resources Management And Marketing
The ICFAI University
Bachelor of Arts - Sociology
Indira Gandhi Open University
No Degree - Diploma in Civil Engineering
Chhotu Ram Rural Institute Of Technology
Intermediate
Spring Meadows Public School
Marticulation
Ekta Model Secondary School
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