BBA graduate with strong leadership qualities and excellent communication skills. Skilled in curriculum development and learning. A dedicated team player with a positive attitude and a sincere approach towards achieving goals.
Overview
7
7
years of professional experience
Work History
Client Support Executive
Wildnet Technologies
Noida
11.2021 - Current
Mainly working on emails and Google Sheet.
Also performs tasks like creating mail ids from the portal for new joiners.
Create monthly performance reports.
Customer Service
Ienergizer
Noida
11.2017 - 06.2019
Answered customer inquiries over the phone, chat and through email.
Handled multiple queries related to hotel bookings.
Also supported the new OJT batch.
After a year promoted as floor support.
I was performing multiple tasks as per the process requirement.
Education
BBA -
Jagannath International Management School, GGSIPU
01.2016
12th -
Govt. Co-Ed Senior Secondry School, Delhi, CBSE
01.2011
10th -
Govt. Co-Ed Senior Secondry School, Delhi, CBSE
01.2009
Skills
Customer Relationship Management
Adaptability and Flexibility
Documentation And Reporting
Computer Skills
MS Office
Multitasking
Personal Information
Father's Name: Mr. Jagdish Tomar
Mother's Name: Mrs. Urmila Tomar
Date of Birth: 05/18/93
Nationality: Indian
Marital Status: Married
Hobbies and Interests
Playing Cricket
Workout
Watching movies
Languages
English
Hindi
References
References available upon request.
Timeline
Client Support Executive
Wildnet Technologies
11.2021 - Current
Customer Service
Ienergizer
11.2017 - 06.2019
BBA -
Jagannath International Management School, GGSIPU
12th -
Govt. Co-Ed Senior Secondry School, Delhi, CBSE
10th -
Govt. Co-Ed Senior Secondry School, Delhi, CBSE
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